Startup Professionals Musings

MARCH 9, 2019

He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. If they read it and like it, do they click through to your web site, or engage with your organization in new and different ways? Get attention and reach your audience. That’s where the money is.

Social Media 98

Social Media Media Metrics Satisfaction 98

Startup Professionals Musings

DECEMBER 27, 2019

Their pricing algorithm crawls the Web daily, and adjusts prices to always match the lowest price found anywhere, offline or online. Your future satisfaction and success likely depends on your answer. When they need a new fulfillment center, they pick the best location by simulating all the orders and predicting an optimum location.

Marketing 123

Marketing Technical Review Customer Custom 123

InfoChachkie

NOVEMBER 18, 2010

Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction. Rather than blindly follow this advice, consider measuring your NPS after unpleasant customer interactions, via a web form.

.Net 168

.Net Satisfaction Customer Custom 168

socalTECH

DECEMBER 28, 2020

And we saw a record number of 278 million clicks to local web pages as more consumers looked to connect with businesses locally. We also updated more than 43,700 attributes as new amenities became commonplace, like curbside pickup and contactless delivery.

Technical Review 140

Technical Review Software Review Organic Search Startup 140

Startup Professionals Musings

MARCH 12, 2017

He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. If they read it and like it, do they click through to your web site, or engage with your organization in new and different ways? Get attention and reach your audience. That’s where the money is.

Social Media 69

Social Media Media Metrics Satisfaction 69

InfoChachkie

NOVEMBER 18, 2010

Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction. Rather than blindly follow this advice, consider measuring your NPS after unpleasant customer interactions, via a web form.

.Net 182

.Net Satisfaction Entrepreneur Customer 182

Startup Professionals Musings

MAY 5, 2013

He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. If they read it and like it, do they click through to your web site, or engage with your organization in new and different ways? Get attention and reach your audience. That’s where the money is.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Tech Zulu Event

NOVEMBER 7, 2013

The web platform was founded to end loneliness associated with online interaction by replacing it with person to person meeting. A new study from the University of Michigan psychologist Ethan Kross shows that online social media is having a significantly negative effect contributing to loneliness and reducing overall life-satisfaction.

Mobile 92

Mobile Social Network Examples Organization 92

Startup Professionals Musings

DECEMBER 5, 2018

Today there are many more ways to make contact, including email, social media, and web site queries, yet a common complaint I still hear is that no one ever responds. More importantly, these things that don’t change can be your anchor for stability and enjoyment, leading to real satisfaction as well as success.

Customer 90

Customer Custom Social Media Satisfaction 90

Startup Professionals Musings

APRIL 26, 2012

He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. If they read it and like it, do they click through to your web site, or engage with your organization in new and different ways? Get attention and reach your audience. That’s where the money is.

Social Media 98

Social Media Metrics Media Startup 98

Startup Professionals Musings

JUNE 17, 2016

We all know it’s less expensive to automate the support role, through web site forms and touch-tone phone systems. If a customer feels like they are doing all the work, satisfaction will never be forthcoming. No customer likes keying in account numbers or repeating information before any meaningful action is started.

Customer 56

Customer Custom Startup Satisfaction 56

Both Sides of the Table

FEBRUARY 7, 2011

One of the great joys of doing the web series This Week in VC every week is that I get to spend time with great people debating the issues of our day including how our industry is evolving as well as insights into how companies got started, got their initial traction and dealt with adversities. Oh, yeah. Positive feedback feeds the idea.

Startup 286

Startup Venture Capital Web Ideas 286

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. Today you have the tools, like blogging, videos, and new web technologies, to explain and make your customers appreciate what you do, and how you do it better than anyone else. Educate your customers on your business.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Your plan should include a well-designed web site, events, press releases, and search engine marketing (SEM).

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

OCTOBER 11, 2010

He suggests you begin with the “big three” business objectives of higher revenue, reduced costs, and improved customer satisfaction. If they read it and like it, do they click through to your web site, or engage with your organization in new and different ways? Get attention and reach your audience. That’s where the money is.

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services.

Services 105

Services Startup Training Writing 105

socalTECH

APRIL 26, 2018

Catherine McCord: I actually founded the company Weelicious over ten years ago, which started out as a web site for family friendly recipes. We believe our customer satisfaction and customer service is incredibly strong, which is what our families deserve. How did you get into this? Finally, what's next? Catherine McCord: Expansion.

Startup 100

Startup Resource Los Angeles Organization 100

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. Product companies sometimes equate customer satisfaction with customer service, but it’s more than that, especially with services.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

FEBRUARY 23, 2018

It also highlights all aspects of required customer service, satisfaction, testimonials, and referrals to friends in the business. You need to use the modern vehicles for promotion and relationship building, including a professional web site, social media, and industry conferences to show your expertise, credentials, and connections.

Social Media 56

Social Media Software Review Customer Custom 56

Tech Zulu Event

NOVEMBER 10, 2013

The challenge is in getting clear numbers, but not often as cleanly as a basic web analytics report. Web analytics, pretty clear. Jen Robinson has been building web and mobile tech for more than 10 years. Steve currently manages Fandango’s web and mobile commerce platforms. For example? Online usage data, easy.

Product 87

Product Fandango Design Startup 87

Startup Professionals Musings

MAY 8, 2012

You can’t manage what you don’t measure, and customer satisfaction these days is one the most critical success factors to every business. " Web retailers typically direct all questions to a form that most people assume will never get answered by anyone. The challenge is to assist customers without stepping on their toes.

Customer 96

Customer Custom Training Services 96

Xconomy

AUGUST 10, 2016

On the day after Intel announced its acquisition of San Diego machine learning startup Nervana Systems, investor Steve Jurvetson told me he was feeling a sense of satisfaction about a call he made three years ago, and how it has been playing out.

Artificial Inteligence 40

Artificial Inteligence San Diego Framework Venture Capital 40

Startup Professionals Musings

MARCH 5, 2011

You can’t manage what you don’t measure, and customer satisfaction these days is one the most critical success factors to every business. " Web retailers typically direct all questions to a form that most people assume will never get answered by anyone. The challenge is to assist customers without stepping on their toes.

Customer 90

Customer Custom Startup Training 90

Startup Professionals Musings

JULY 22, 2012

Follow-up for customer satisfaction. Publish the terms of your support, return, and replacement policies. Be consistent is their application, and provide contact information for both phone and email access. Professional user-friendly site design.

Search Engine Optimization 96

Search Engine Optimization Entrepreneur Sites Advertising 96

Startup Professionals Musings

MARCH 4, 2010

You can’t manage what you don’t measure, and customer satisfaction these days is one the most critical success factors to every business. Web retailers typically direct all questions to a form that most people assume will never get answered by anyone. Ideally that would be with the first sale of your product or service to a customer.

Customer 85

Customer Custom Services Training 85

Xconomy

JUNE 23, 2016

In announcing the reviews API, Google presented customer case studies of numerous publishers who shared a lot of evidence that talking to their customers has significantly improved their app ratings, customer satisfaction, and retention.

Artificial Inteligence 55

Artificial Inteligence Google Software Review Case Study 55

Startup Professionals Musings

DECEMBER 20, 2019

I believe the days of the “job work” mentality are thankfully waning, with more people looking to get satisfaction by making the world a better place, rather than just tolerating brain-numbing work to fund enjoyment elsewhere. I can remember when creating a web site for eCommerce could easily require a million dollar investment.

Startup 128

Startup Social Media Satisfaction Entrepreneur 128

Startup Professionals Musings

OCTOBER 28, 2019

With the cost of starting an online business today at an all-time low, I can’t imagine why everyone doesn’t have a web site and an LLC to mitigate liability and minimize taxes. New tools make it easy create your own web site, and manage accounting. Start networking for potential partners or people who can help.

Startup 73

Startup Tool Study Web 73

Startup Professionals Musings

JULY 19, 2015

I believe the days of the “job work” mentality are thankfully waning, with more people looking to get satisfaction by making the world a better place, rather than just tolerating brain-numbing work to fund enjoyment elsewhere. I can remember when creating a web site for eCommerce could easily require a million dollar investment.

Startup 108

Startup Social Media Entrepreneur Satisfaction 108

Startup Professionals Musings

JANUARY 21, 2018

I believe the days of the “job work” mentality are thankfully waning, with more people looking to get satisfaction by making the world a better place, rather than just tolerating brain-numbing work to fund enjoyment elsewhere. I can remember when creating a web site for eCommerce could easily require a million dollar investment.

Entrepreneur 66

Entrepreneur Startup Social Media Satisfaction 66

Startup Professionals Musings

OCTOBER 24, 2022

Others admit to surfing the web even during religious services. This requirement for effective listening is why customer satisfaction online and phone surveys may identify big problems, but don’t really address customer needs for future of your business. I doubt if any of these are really listening to their customers.

Customer 104

Customer Custom Product Social Network 104

Startup Professionals Musings

DECEMBER 26, 2013

I believe the days of the “job work” mentality are thankfully waning, with more people looking to get satisfaction by making the world a better place, rather than just tolerating brain-numbing work to fund enjoyment elsewhere. I can remember when creating a web site for eCommerce could easily require a million dollar investment.

Startup 109

Startup Entrepreneur Social Media Satisfaction 109

Both Sides of the Table

APRIL 2, 2014

For engineering it focuses one’s energy on a critical date and there is the satisfaction of being able to see the immediate results of your hard work in front of a large audience. There is nothing that will focus the mind more than not wanting to be on stage with a demo that bombs. Set hard deadlines. Manage to them compassionately.

Software 344

Software Startup Design Course 344

Startup Professionals Musings

JANUARY 29, 2020

Others admit to surfing the web even during religious services. This requirement for effective listening is why customer satisfaction online and phone surveys may identify big problems, but don’t really address customer needs for future of your business. I doubt if any of these are really listening to their customers.

Customer 128

Customer Custom Activity Social Network 128

Startup Professionals Musings

JANUARY 20, 2017

Don’t believe the old myth that with a few hours of work a day and a great web site, you can get rich while you sleep. Through this approach they achieved the early investor funding they needed, but more importantly they continue to achieve a level of business success and satisfaction that every business envies.

Funding 55

Funding Satisfaction Customer Custom 55

Startup Professionals Musings

AUGUST 22, 2015

Others admit to surfing the web even during religious services. This requirement for effective listening is why customer satisfaction online and phone surveys may identify big problems, but don’t really address customer needs for future of your business. I doubt if any of these are really listening to their customers.

Customer 104

Customer Custom Startup Social Network 104