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Why You Should Think Twice Before You Send That Intro Email

Both Sides of the Table

And in most cases I would heed Fred Wilson’s advice about the “double opt-in” email for intros – where you ask for permission before green-lighting an unsolicited introductions. At a minimum you’re obligating them to ignore the email and feel like an arse for not responding to your introduction.

Email 359
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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. A Net Promoter Score of 10 and a bank account of 0 equal a failed venture.

.Net 182
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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. A Net Promoter Score of 10 and a bank account of 0 equal a failed venture.

.Net 168
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Why Saying “Thank You&# Is Good Business

InfoChachkie

However, much like the tax deduction given for charitable contributions, an explicit “Thank You” from the entrepreneur significantly sweetens the Donor’s psychic rewards. I am continually surprised and disappointed by the number of entrepreneurs and startup companies that do not take the time to say “Thank You.”

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If you’re lucky enough: Celebrate your exit!

Berkonomics

You no longer need to worry over daily cash or threats to your net worth. Email readers, continue here…] But what about the pause to celebrate? Call an early key employee and take that person to dinner as a thank you for those hard times. First there comes a sense of relief and maybe guilt. Then the money….

Writing 156
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Why you should never have a data room — the most counter-intuitive fund-raising advice you’ll ever…

Both Sides of the Table

Or if you’re a VC raising from LPs you have to list all of your deals, your investment value, your carrying value, your multiples, your IRRs, TVPIs, DPIs, etc along with net cashflows plus your previous LPAs. I often send the introduction email and then a second email to the reference to say, “This reference is really important to me.

Funding 336
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Entrepreneurs: Take the time to celebrate your exit.

Berkonomics

Email readers, continue here…] First there comes a sense of relief, knowing that you no longer need to worry over daily cash or threats to your net worth. Call an early key employee and take that person to dinner as a thank you for those hard times. That extra effort will shock and please them. Hit the beach.