Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

Competition 109

Competition Services Custom Customer 109

Startup Professionals Musings

SEPTEMBER 13, 2023

Based on my years of experience as a business executive and consultant, I am convinced that most companies gradually lose their ability to be creative as they mature, and over time are overcome by new competitors and market changes. Your people on the customer front lines have the input you need on institutional changes required.

Case Study 117

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Startup Professionals Musings

JUNE 3, 2023

A few are still trying to make a profitable business out of nurturing startups, but it’s a challenge to make money when your customer startups don’t have many resources to give. As well, these companies usually bring real new venture funding opportunities to the startups they sponsor.

Organization 92

Organization Incubator Startup Resource 92

Startup Professionals Musings

MAY 22, 2023

Both authors are recipients of numerous academic and management awards for leadership thinking, and I will summarize here their key strategy insights, combined with my own experiences: Lead with a focus on finding customer value. Aim high to build a better world for customers. Marty Zwilling First published on Inc.com on 05/08/2023

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Capital Netflix Resource Custom 142

Startup Professionals Musings

SEPTEMBER 15, 2023

Whether you are a business professional in a big company, or an entrepreneur with a startup, innovation is a key strategy. You will see that I believe innovation is only one of many factors that ultimately determine your position with customers and your own legacy: Ideas are everywhere – success is all about execution.

Artificial Inteligence 114

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Startup Professionals Musings

MARCH 22, 2023

Others, including Jeff Bezos, spent time in a big company or two before breaking away to form their own. Rather than a focus on salary and perks, your focus is on customers, revenue, and operations. As an employee, you only get to execute what others tell you, even if you enjoy the challenge of new requirements and customer feedback.

Startup 111

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Startup Professionals Musings

FEBRUARY 8, 2023

Most business professionals I know have been conditioned to think of inflation as highly negative, driving up their costs, and reducing customer buying. I see it as an opportunity to find new ways to attract customers , make long-needed changes to improve productivity, and lower your own costs of doing business.

Outsource 95

Outsource Custom Customer Sample 95

Startup Professionals Musings

AUGUST 27, 2023

Everyone in the company must adopt the principles of customer-first focus, agility in responding to change, and constant innovation to improve your processes as well as the solution. Seek customer feedback on ways to improve value and satisfaction. Make customer experience your key priority.

Custom 91

Custom Customer Marketing Startup 91

Both Sides of the Table

DECEMBER 11, 2022

I started my first company in 1999 and was admittedly swept up in all of this: Magazine covers, fancy conferences, artificial valuations and easy money. In those years I learned to properly build product, price products, sell products and serve customers. Between 2006–2008 I sold both companies that I had started and became a VC.

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Startup Professionals Musings

APRIL 9, 2023

I’m sure you can imagine how much that impacts any business or startup’s ability to react to changing customer needs and growth opportunities, no matter how insightful their leaders. If you and your team are confident in each other, and proud of your business solution, you will not be afraid to innovate as customer requirements change.

Coach 117

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Startup Professionals Musings

OCTOBER 20, 2023

Networking to build and maintain positive relationships with the right people outside your company is something you can’t forget in the rush to get your new business going. Potential customers these days rely more and more on name recognition for credibility and new brand adoption. This is not a place for friends and family.

Marketing 116

Marketing Resource Training Startup 116

Startup Professionals Musings

JANUARY 25, 2023

As a business consultant, I can get you started in this transformation, but I was pleased to see more detailed guidance, including things to watch out for, in a recent book, “ The Ecosystem Economy ,” by Venkat Atluri and Miklos Dietz, both senior partners at McKinsey & Company with much experience.

Outsource Development 140

Outsource Development Outsource Startup Metrics 140

Startup Professionals Musings

OCTOBER 11, 2023

People respond to positives, such as new growth, versus problems implying costs and loss of customers. This also applies to key customers as well as strategic partners. Many companies these days start with a single online-only purchase model, but later move to providing subscription services and freemium alternatives.

Resource 111

Resource Competition Outsource Development Startup 111

Startup Professionals Musings

FEBRUARY 6, 2023

The winners are the ideas that cause enough customers today to pull out their wallet and lay down their money to pay for solutions. For example, if saving the environment is your passion, look for a business and customers that thrive on the same values. Remember that people join companies, but they leave people.

Entrepreneur 124

Entrepreneur Ideas Satisfaction Custom 124

Startup Professionals Musings

MAY 10, 2023

Every business organization, large or small, has a variety of individual and team member types that factor into your ability to innovate and change the business to meet evolving customer needs and competition. He brings over 25 years of experience with Silicon Valley leadership companies in highlighting winners and losers.

Coach 96

Coach Ideas Mentor Organization 96

TechCrunch LA

DECEMBER 31, 2022

Yet despite billions in VC money and plenty of hype , the future that micromobility companies promised still hasn’t quite arrived. Plus, cities that allowed shared e-scooter companies in their midsts are increasingly making it difficult for scooter companies to operate sustainably. What type of market, if any, is the right one?

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Los Angeles San Pedro Santa Monica Study 257

Startup Professionals Musings

JULY 26, 2023

Thus they are blindsided and try to react quickly when a new competitor starts stealing customers. For example, we all remember when Blockbuster realized too late that Netflix was stealing customers by offering videos online rather than via DVDs, but even then they were unable to adapt their processes and their thinking.

Metrics 71

Metrics Training Netflix Resource 71

Startup Professionals Musings

MAY 3, 2023

She brings more than twenty years of experience building and working with globally dispersed teams and Fortune 500 companies around the world. It’s all about contributing and being connected to team and company values for improving the lives of customers, or possibly a higher-level purpose, such as saving the environment.

Startup 113

Startup Summary Coach Metrics 113

Startup Professionals Musings

SEPTEMBER 30, 2023

For example , when Yvon Chouinard founded Patagonia , a successful outdoor products company, his real goal was building safe products to help the environment. Some people love starting companies, while others enjoy scaling them. Marty Zwilling First published on Inc.com on 09/14/2023

Startup 94

Startup Ideas Metrics Entrepreneur 94

Startup Professionals Musings

MARCH 13, 2023

More transparency and openness from company executives on customers, competitors, and business results is key to engagement, loyalty, and trust. There is a huge difference between keeping initiatives under wraps, and employees not knowing the status of the company. Marty Zwilling First published on Inc.com on 2/27/2023

Satisfaction 108

Satisfaction Social Media Coach Training 108

Startup Professionals Musings

AUGUST 26, 2023

Most companies I work with, like yours, are still reeling from the effects of COVID-19, the rise of inflation, and talent shortages. It leads to better team member retention and will ultimately give you a competitive advantage, more productivity, and fewer customer crises. Marty Zwilling First published on Inc.com on 07/25/2023

Training 86

Training Resource Competition Satisfaction 86

Tech.Co

FEBRUARY 16, 2024

FedEx Small Business Grant For: Small businesses Amount: Up to $50,000 Grantor: FedEx FedEx's Small Business Grant is a grant contest run by delivery company FedEx. Female entrepreneurs can apply anytime by telling their story, however, details about your company, industry, and market will help your case seem more competitive.

Technical Review 193

Technical Review Software Review Startup Competition 193

TechCrunch LA

DECEMBER 17, 2019

Its target customers are millennials traveling in groups or families swayed by the size and scope of the accommodation — typically five times bigger than the average hotel room — as well as the price, which is on average 25% cheaper than a hotel room. and globally to 25 markets by next year, up from 12 today.

Equity 136

Equity Startup Los Angeles Capital 136

Tech Zulu Event

NOVEMBER 3, 2015

The resulting sales volume and cash flow have allowed Amazon to fund a variety of initiatives, including a drone delivery service that should help Amazon attract and retain even more customers, and thereby continue growing. The primary e-commerce change would come in the form of new customer expectations. Images via Shutterstock.

Commerce 40

Commerce Custom Customer Product 40