Startup Professionals Musings

MAY 22, 2023

For example, witness the current creation of the space tourism industry, vaccines to control new viruses, or simply providing a free product to the needy for every product sold. Aim high to build a better world for customers. Today’s generation of customers and workers also assigns real value to higher purpose.

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Both Sides of the Table

DECEMBER 11, 2022

Sure, we built SaaS products before the term even existed but at 31 it was hard to delineate reality from what all of the monied people around us were telling us what we were worth. In those years I learned to properly build product, price products, sell products and serve customers. Until we weren’t.

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Startup Professionals Musings

JUNE 21, 2023

The program has led to significant business benefits, including more fulfilled and productive teams, and a large brand boost, promoting CVS to a list of the nation's 50 most community-centric businesses. Test specifics and potential on friends, advisors, and potential customers. Measure customer value perception at every stage.

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Startup Professionals Musings

SEPTEMBER 15, 2023

You will see that I believe innovation is only one of many factors that ultimately determine your position with customers and your own legacy: Ideas are everywhere – success is all about execution. Search for customer pain rather than high margins. New customers don’t see incremental improvements.

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Startup Professionals Musings

OCTOBER 20, 2023

Potential customers these days rely more and more on name recognition for credibility and new brand adoption. These days, customers are drawn to support worthy causes, such as saving the environment or feeding the hungry. Focus on a customer pain that your solution satisfies better than any competitor.

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Startup Professionals Musings

SEPTEMBER 6, 2023

They realize that their productivity is suffering, as well as their health, but they don’t know what to do about it. Take the time to fully focus on each task you are faced with, and your decisions and productivity will improve. Make every effort to have your mind be totally present for each challenge from a team member or customer.

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Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Marty Zwilling First published on Inc.com on 05/16/2023

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Startup Professionals Musings

MARCH 22, 2023

Rather than a focus on salary and perks, your focus is on customers, revenue, and operations. As an employee, you only get to execute what others tell you, even if you enjoy the challenge of new requirements and customer feedback. More new, repeat, and loyal customers means career success.

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Startup Professionals Musings

AUGUST 27, 2023

Everyone in the company must adopt the principles of customer-first focus, agility in responding to change, and constant innovation to improve your processes as well as the solution. Seek customer feedback on ways to improve value and satisfaction. Make customer experience your key priority.

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Startup Professionals Musings

OCTOBER 11, 2023

In fact, that feeling of autonomy makes everyone more productive, more loyal, and feel valued. People respond to positives, such as new growth, versus problems implying costs and loss of customers. This also applies to key customers as well as strategic partners. Marty Zwilling First published on Inc.com on 09/19/2023

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Startup Professionals Musings

AUGUST 25, 2023

These are necessary to attract customers, investors, and give you a line of defense with competitors. Test your plan to get feedback from real customers. Use social media or reward target customers to volunteer for a feedback session. It’s much easier to pivot before full production and much money has been spent.

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Startup Professionals Musings

AUGUST 30, 2023

Listen to your team, mentors, and customers to recognize real successes and failures, and surround yourself with people who can fill in the gaps. Allocate your time and resources to customer expectations and competitor challenges. Poor work-life balance will leave you and your team working more hours but being less productive.

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Startup Professionals Musings

JANUARY 25, 2023

For example, only a few people today still think of Amazon as an online provider of books and related goods, now that they have exploded their business world-wide into every product arena, added web services (AWS), television and film production (Metro-Goldwyn-Mayer), a bricks-and-mortar grocery chain (Whole Foods), and more.

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Outsource Development Outsource Startup Metrics 140

Startup Professionals Musings

APRIL 12, 2023

Leading change is even harder, trying to balance the demands of the customers against the needs and expectations of employees. In parallel with fulfilling your own needs, always use your power to fulfill the needs of customers and team members. You can change products and services, but service and quality to customers must endure.

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Satisfaction IBM IBM Summary 130

Startup Professionals Musings

JUNE 12, 2023

After digging deeper, I find that most of these cases are not intentional , and the guilty may not even be aware of bad habits which are hurting their image and antagonizing management and customers. For example, you may have customers waiting for a call-back on an issue, or a team member waiting for your work before they can move forward.

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Startup Professionals Musings

FEBRUARY 6, 2023

The winners are the ideas that cause enough customers today to pull out their wallet and lay down their money to pay for solutions. To survive, you need to find a product-market fit. Product-market fit (PMF) is all about value creation. Marty Zwilling First published on Inc.com on 1/23/2023

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Startup Professionals Musings

JUNE 9, 2023

In addition, relationships found through networking can make your life a lot more satisfying as well as more productive. If you are an introvert like me, this may be difficult, but remember that your business needs collaboration with partners and vendors, as well as good customers. Quickly seek common interests from new relationships.

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Startup Professionals Musings

AUGUST 23, 2023

Every business owner and entrepreneur like you I work with wishes they could better predict product demand and sales, for managing inventory and long-term business planning. Gather feedback regularly from your team and customers to check for market and perception changes. Marty Zwilling First published on Inc.com on 08/02/2023

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Startup Professionals Musings

SEPTEMBER 30, 2023

For example , when Yvon Chouinard founded Patagonia , a successful outdoor products company, his real goal was building safe products to help the environment. These relationships must be nurtured over time, balanced against your personal life, and grow to include major customers, competitors, and potential acquirers.

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Startup Professionals Musings

FEBRUARY 1, 2023

With business teams now getting back together in the workplace after primarily working remotely during the pandemic , it’s an ideal time to implement change and make sure your team is feeling a renewed sense of satisfaction, high engagement, and maximum productivity. Marty Zwilling First published on Inc.com on 1/18/2023

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Satisfaction Metrics Competition Examples 108

Startup Professionals Musings

OCTOBER 13, 2023

I believe that a fully engaged team is the key to both productivity and agility in the face of change. This promotes more psychological safety, better relationships, and allows all to work effectively in uncomfortable situations with customers and peers. Marty Zwilling First published on Inc.com on 09/27/2023

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Startup Professionals Musings

FEBRUARY 24, 2023

Throughout my career in business, I have rarely been on a team where every member was equally productive and never annoying. I assure you that these are important lessons that will enhance your career, as well as improve your odds of success with customers, partners, and even your family.

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Startup Professionals Musings

AUGUST 26, 2023

By demonstrating positivity and mentoring, you can make collaboration and connecting with others a productive and enjoyable experience, rather than a burden. It leads to better team member retention and will ultimately give you a competitive advantage, more productivity, and fewer customer crises. Face the worst and don’t panic.

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Startup Professionals Musings

MARCH 13, 2023

It is key to employee engagement, a positive culture , and the productivity necessary to survive and thrive in this rapidly changing worldwide economy which challenges every business today. More transparency and openness from company executives on customers, competitors, and business results is key to engagement, loyalty, and trust.

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Satisfaction Social Media Coach Training 108

Tech Zulu Event

NOVEMBER 3, 2015

Amazon has long embraced that reality, trading potential short-term profits for surer long-term gains and growing instead through a series of data-driven steps designed to continually expand its products and services, its marketplace, and its audience. The primary e-commerce change would come in the form of new customer expectations.

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