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6 Keys To A Winning Business Model For Your Customers

Startup Professionals Musings

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Word of mouth is not adequate for marketing and sales. Customer support is more than handling exceptions. Customer support is more than handling exceptions.

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Autotask Eyes Los Angeles Sales Office

socalTECH

Hosted IT business management software provider Autotask says that it is planning to expand in Los Angeles, and will be opening up a new field sales office here sometime later this year. The company did not say where in Los Angeles it will be setting up the office. autotask business management software sales' READ MORE>>.

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Postmates is launching a new retail delivery feature as brick and mortar stores face 14% drop in sales

TechCrunch LA

Starting in Los Angeles — and building on yesterday’s test run pop-up shop with the Los Angeles Rams — Postmates users will be able to shop local merchants listed in the company’s new retail tab in the Postmates app called, appropriately, “shop” LA Rams, Fanatics and Postmates coordinate on an on-demand pop-up.

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RingDNA Adds $30M For Sales Analytics

socalTECH

Los Angeles-based RingDNA , which develops analytics software used for understanding the sales process and sales conversations, said last week that it raised $30M in a growth capital funding. The funding was led by Goldman Sachs Growth Equity (GS Growth), and also included Palisades Growth Capital and Bryant Stibel.

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TaskUs Names Chief Customer Officer

socalTECH

Los Angeles-based TaskUs , which provides outsourced customer support and other back-end support for technology companies, said today that it has named Jarrod Johnson as Chief Customer Officer. Johnson was previously SVP of Sales at TaskUs, and will be based in the company's Dallas offices.

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7 Key Factors Obscure Your Customer Acquisition Costs

Startup Professionals Musings

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). It encompasses your marketing strategy used to attract, engage, and retain customers by creating and sharing relevant articles, videos, podcasts, and other media.

Customer 100
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Postie Names Sales Head

socalTECH

Los Angeles-based Postie , the machine-learning-meets-diirect-mail startup backed by Bonfire Ventures and Crosscut Ventures, said today that it has named Zev Gollender as the company's Head of Sales. Gollender was most recently Vice President of Media Sales at Taboola, and also has served at Adiant and AOL. READ MORE>>.