Startup Professionals Musings

MAY 6, 2017

I found these pillars, and the first principles behind them, pulled together well in a new book, “ Embracing Progress: Next Steps For The Future Of Work ,” by A. Employee engagement is a measure of emotional commitment, leading to work focus, which translates to productivity, satisfaction and happiness. Sophie Wade.

Satisfaction 67

Satisfaction Coach Startup Organization 67

Startup Professionals Musings

MARCH 9, 2019

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. " He has one of the first books on this subject, and he breaks the process down into nine key activities, as follows: Get focused and identify goals.

Social Media 98

Social Media Media Metrics Satisfaction 98

Berkonomics

SEPTEMBER 1, 2022

Robert Greenleaf may have been the first to resurrect the concept in his book published in 1970. More important, a servant leader involves employees in the process of decision–making, focusing upon the performance and satisfaction of employees. First, what is “servant leadership?”. It’s a term rooted in ancient philosophy.

Satisfaction 156

Satisfaction Metrics Resource Email 156

Startup Professionals Musings

MARCH 18, 2020

I found this reality addressed well in a new book, “ Fast Times ,” by McKinsey Partners Arun Arora, Peter Dahlstrom, Klemens Hjartar, and Florian Wunderlich. Other experts point that your employee improvement culture, sense of direction, personal purpose, and job satisfaction may be more important than any metrics.

Metrics 122

Metrics Training Satisfaction IBM 122

Startup Professionals Musings

FEBRUARY 11, 2022

I found these pillars, and the first principles behind them, pulled together well in a classic book, “ Embracing Progress: Next Steps For The Future Of Work ,” by A. Employee engagement is a measure of emotional commitment, leading to work focus, which translates to productivity, satisfaction and happiness. Sophie Wade.

Coach 132

Coach Satisfaction Startup Organization 132

Startup Professionals Musings

OCTOBER 31, 2022

Trying to do everything is a sure way to maximize stress, lower job satisfaction, and minimize productivity. If you are not sure of your best fit, like many people I know, I just found help in a new book, “ The 6 Types of Working Genius ,” by Patrick Lencioni. Assess your satisfaction and ability for this type of work.

Activity 108

Activity Satisfaction Metrics Startup 108

Startup Professionals Musings

DECEMBER 22, 2021

I was happy to see quantified evidence of this in a new book, “ Winning on Purpose ,” by Fred Reichhheld, creator of the Net Promoter system of management, in concert with Darci Darnell and Maureen Burns. Use metrics to assess needs and growth economics.

Customer 114

Customer Custom Satisfaction Metrics 114

Berkonomics

AUGUST 4, 2016

Robert Greenleaf may have been the first to resurrect the concept in his book published in 1970. More important, a servant leader involves employees in the process of decision–making, focusing upon the performance and satisfaction of employees. It’s a term rooted in ancient philosophy. Doesn’t sound tough or forceful enough for you?

Satisfaction 120

Satisfaction Metrics Resource Email 120

Startup Professionals Musings

FEBRUARY 8, 2015

Many startups and mature businesses have not yet accepted the fact that customer satisfaction and loyalty in this “always connected” age are about more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keeping satisfaction high. Customer upsell: Sell more to existing customers.

Customer 100

Customer Custom Satisfaction Social Media 100

Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keep satisfaction high. Customer upsell, selling more to existing customers.

Customer 97

Customer Custom Satisfaction Social Media 97

Startup Professionals Musings

JANUARY 8, 2021

Chip Bell and Ron Zemke, who are experts in this area, provide some of the best specific insights I’ve seen, in the classic book “ Managing Knock Your Socks Off Service.” Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Know your customers intimately.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

JULY 15, 2020

I found real confirmation of my approach, and much practical guidance in a recent book, “ Entrepreneurial Leap ,” by a friend and cohort Gino Wickman. Implement the key business metrices you will live by. Identify the three most important metrics your business must hit every week to achieve growth goals.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

JUNE 3, 2015

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. Data – Define a handful of key metrics to free you from managing personalities, egos, subjective issues, emotions, and intangibles.

Entrepreneur 111

Entrepreneur Search Engine Optimization Satisfaction Social Media 111

Startup Professionals Musings

MARCH 12, 2017

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. " He has one of the first books on this subject, and he breaks the process down into nine key activities, as follows: Get focused and identify goals.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

SEPTEMBER 23, 2022

So I was happy to see Julia Tang Peters, in her classic book “ Pivot Points ,” tackle this issue. Proactively sets metrics and track goals. Work on the right characteristics, and think hard about those five key pivotal decisions that can make or break your satisfaction and your legacy. Ties rewards to performance results.

Startup 141

Startup Ideas Entrepreneur Framework 141

Startup Professionals Musings

APRIL 28, 2021

Thus I was pleased to see my own insights covered in a new book, “ Why Startups Fail ,” by Tom Eisenmann, a Harvard Business School professor, who has mentored many more entrepreneurs, and authored more than a hundred HBS case studies from real-world startups. Marty Zwilling First published on Inc.com on 04/15/2021.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

OCTOBER 14, 2022

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. Performance accountability processes.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

JANUARY 15, 2020

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. Performance accountability processes.

Technical Review 124

Technical Review Organization Coach Satisfaction 124

Startup Professionals Musings

DECEMBER 18, 2019

So I was happy to see Julia Tang Peters, in her classic book “ Pivot Points ,” tackle this issue a while back. Proactively sets metrics and track goals. Work on the right characteristics, and think hard about those five key pivotal decisions that can make or break your satisfaction and your legacy.

Entrepreneur 122

Entrepreneur Ideas Framework Press 122

Startup Professionals Musings

APRIL 13, 2022

The advantage of this approach is that it encourages you to take charge of your own life, as outlined in a new book, “ Take Charge of You ,” by David Novak and Jason Goldsmith. Track your progress with frequent milestones, metrics, and physically checking things off the list. Envision and focus on getting to that destination.

Coach 105

Coach Help Satisfaction Metrics 105

Startup Professionals Musings

JUNE 17, 2020

These were outlined well, with some good recommendations for overcoming them, in the classic book, “ Rocket Fuel ,” by Gino Wickman and Mark C. To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis.

Startup 131

Startup Ideas Organization Entrepreneur 131

Startup Professionals Musings

MAY 11, 2019

I found these pillars, and the first principles behind them, pulled together well in a classic book, “ Embracing Progress: Next Steps For The Future Of Work ,” by A. Employee engagement is a measure of emotional commitment, leading to work focus, which translates to productivity, satisfaction and happiness. Sophie Wade.

Company 78

Company Companies Coach Satisfaction 78

Startup Professionals Musings

JUNE 1, 2014

So I was happy to see Julia Tang Peters, in her new book “ Pivot Points ,” tackle this issue. Proactively sets metrics and track goals. Work on the right characteristics, and think hard about those five key pivotal decisions that can make or break your satisfaction and your legacy. Ties rewards to performance results.

Entrepreneur 111

Entrepreneur Ideas Framework Press 111

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Don’t forget the metrics and analytics. Ad hoc coverage by team members in their spare time is a recipe for failure.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

JUNE 24, 2013

Your values as you create a startup are the key to creating an enviable culture that attracts more customers, according to Ann Rhoades, in her book “ Built on Values.” They drive the market, rather than the other way around. I believe in a startup culture that strongly transmits the values of integrity, customer focus, and results.

Startup 100

Startup Customer Custom Social Network 100

Startup Professionals Musings

MAY 20, 2012

Your values as you create a startup are the key to creating an enviable culture that attracts more customers, according to Ann Rhoades, in her book “ Built on Values.” They drive the market, rather than the other way around. I believe in a startup culture that strongly transmits the values of integrity, customer focus, and results.

Startup 100

Startup Customer Custom Social Network 100

Startup Professionals Musings

FEBRUARY 22, 2011

Here is a summary of seven maxims that I excerpted from their e-book, which you can use in your startup and every entrepreneurial initiative: Work as a trusted customer advisor. As a result, they garner high customer satisfaction rates. But we all know that looking both ways first can save your life. Marketing with a big “M.”

Startup 93

Startup Organization Customer Custom 93

Startup Professionals Musings

AUGUST 5, 2015

So I was happy to see Julia Tang Peters, in her recent book “ Pivot Points ,” tackle this issue. Proactively sets metrics and track goals. Work on the right characteristics, and think hard about those five key pivotal decisions that can make or break your satisfaction and your legacy. Ties rewards to performance results.

Entrepreneur 103

Entrepreneur Ideas Framework Press 103

Startup Professionals Musings

FEBRUARY 17, 2010

Here is a summary of seven maxims that I excerpted from their e-book, which you can use in your startup and every entrepreneurial initiative: Work as a trusted customer advisor. As a result, they garner high customer satisfaction rates. But we all know that looking both ways first can save your life. Marketing with a big “M.”

Organization 89

Organization Customer Custom Summary 89

Startup Professionals Musings

NOVEMBER 4, 2015

In a new book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.

Technical Review 100

Technical Review Organization Coach Satisfaction 100

Startup Professionals Musings

SEPTEMBER 22, 2023

Chip Bell and Ron Zemke, who are experts in this area, provide some of the best specific insights I’ve seen, in the classic book “ Managing Knock Your Socks Off Service.” Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Know your customers intimately.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

MAY 10, 2019

The classic example from several years ago was United Airlines not staying tuned in to social media, resulting in a unrecoverable customer problem causing great damage to their reputation, escalating to countless articles , and even a book, “ United Breaks Guitars.” Use business metrics and tools to tune your efforts.

Social Media 99

Social Media Media Tool Startup 99

Startup Professionals Musings

FEBRUARY 27, 2011

Your values as you create a startup are the key to creating an enviable culture that attracts more customers, according to Ann Rhoades, in her book “ Built on Values.” They drive the market, rather than the other way around. I believe in a startup culture that strongly transmits the values of integrity, customer focus, and results.

Startup 92

Startup Customer Custom Social Network 92

InfoChachkie

JANUARY 16, 2018

Semick: We’re a very metrics driven company, and we have been from the beginning. Metrics related to customer acquisition, lifetime value and churn. We’re transparent with our employees about these metrics and where the company stands with monthly marketing and sales goals. Why take the risk to start a company?

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Startup Professionals Musings

SEPTEMBER 6, 2014

Your values as you create a startup are the key to creating an enviable culture that attracts more customers,” says Ann Rhoades in her book Built on Values. Communicate your values often, and use values-based performance metrics to gauge your results, measure the level of implementation, leadership development, and succession planning.

Startup 101

Startup Tips Education Customer 101

Startup Professionals Musings

MAY 1, 2012

Here is a summary of seven maxims that I excerpted from their e-book, which you can use in your startup and every entrepreneurial initiative: Work as a trusted customer advisor. As a result, they garner high customer satisfaction rates. But we all know that looking both ways first can save your life. Marketing with a big “M.”

Customer 89

Customer Custom Organization Summary 89

Startup Professionals Musings

NOVEMBER 14, 2016

I just finished the latest version of a great book on how to do this, “ Work Less, Do More: The 7-Day Productivity Makeover ,” by time management expert Dr. Jan Yager. Define clear goals and metrics for your productivity. Savor the satisfaction of success, and watch the stress melt away.

Tips 100

Tips Activity Startup Product 100