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A personal story about quality control

Berkonomics

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 156
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5 Keys To Satisfaction When Starting A New Business

Startup Professionals Musings

According to a classic Gallup survey , job satisfaction for employees has reached an all-time low. As a mentor to many aspiring entrepreneurs, I’m often asked what it takes to get satisfaction from this lifestyle. These are ones behind many of the modern game-changing companies, like Pinterest and Tesla. Take action now.

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8 Keys To Turning Your Company Into One That Matters

Startup Professionals Musings

More than ever before, people want to buy from, work for, and invest in companies that matter. Your company and team members have to be seen as going above and beyond to solve the problems of internal and external customers. Companies that matter focus beyond the buy/sell transaction view of the world.

Company 116
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Comparably Contrasts Pay Satisfaction Between Women and Men

socalTECH

Comparably said that it polled over 1,000 people in the technology industry who are part of its service.

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5 Steps To Job Satisfaction – Run Your Own Business

Startup Professionals Musings

According to several reliable reports , job satisfaction for employees is at an all-time low. As a mentor to many aspiring entrepreneurs, I’m often asked what it takes to switch and get real satisfaction from this lifestyle. These are ones behind many of the modern game-changing companies, like Pinterest and Foursquare.

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8 Elements Of Ownership Thinking And Startup Success

Startup Professionals Musings

I have personally worked as an employee of large businesses, as well as a partner in new ventures, and found the latter to have more potential for satisfaction. Others, including Jeff Bezos, spent time in a big company or two before breaking away to form their own. The return and satisfaction were greater than the cost.

Startup 111
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7 Ways To Elevate Your Team Engagement and Happiness

Startup Professionals Musings

Based on my own long experience in business, team satisfaction, engagement, and productivity continues to be a challenge. According to consistent feedback over the past several years, even in the best companies, employees seem stuck at less than 40 percent happy and "fully engaged.” Acknowledge stress and proactively provide support.