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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Train and coach continuously.

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7 Secrets To Positioning Competition For Constituents

Startup Professionals Musings

As an investor, I always listen carefully to what an entrepreneur says, and does not say, about competition. Every business area has competition and every customer has alternatives, so a smart entrepreneur needs to acknowledge these as a positive in defining a big market, and position the features of a new solution in this context.

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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. Reward team members who excel in these relationships, and provide training and processes for others. Start by hiring the right people, and providing the necessary training, coaching, and mentoring. Inflexible processes.

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Los Angeles-based Talespin nabs $15 million for its extended reality-based workforce training tools

TechCrunch LA

Specifically, making talent management, training and hiring easier for employers in certain industries. “ Talespin ‘s immersive platform has transformed employee learning and proven to be an impactful addition to our training programs. . That means assets can be reused multiple times and across different training modules.

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7 Keys To Keeping Your Business Agile And Competitive

Startup Professionals Musings

He lived the philosophy that companies must be paranoid in order to survive, and continually disrupt their own markets to prevent overrun by competition. That means making sure you are utilizing coaching and mentoring, as well as training to keep up with changes in technology and the marketplace.

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7 Positive Ways To Highlight Your Competitive Clout

Startup Professionals Musings

As an investor, I always listen carefully to what an entrepreneur says, and does not say, about competition. Every business area has competition and every customer has alternatives, so a smart entrepreneur needs to acknowledge these as a positive in defining a big market, and position the features of a new solution in this context.

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Here’s how NOT to define your competition

Berkonomics

An entrepreneur pitches using a deck with no slide for competition. We have no competition.”. If you are training your sales staff, work especially hard on responding to emotional and factual counters to a final close of a sale. We investors see this all the time. When asked (as we always do,) the response is “This is new.