Both Sides of the Table

DECEMBER 11, 2022

I started my first company in 1999 and was admittedly swept up in all of this: Magazine covers, fancy conferences, artificial valuations and easy money. Sure, we built SaaS products before the term even existed but at 31 it was hard to delineate reality from what all of the monied people around us were telling us what we were worth.

Venture Capital 466

Venture Capital Startup Marketing Pricing 466

socalTECH

MARCH 30, 2018

This year, we're sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. Therese is one of the keynote speakers at the Recurring Revenue Conference. We have an incredibly passionate and dedicated team, and they are great advocates for the customer. That's key.

SaaS 100

SaaS Conference Customer Custom 100

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Customer 97

Customer Custom Software Review SaaS 97

Tech Zulu Event

NOVEMBER 2, 2015

As tech conferences go, I have certain friends that might refer to such an event as “ Salaryman Con.” ” Keynote presentations on Cloud, SaaS, Mobile, Big Data, CRM, HCM and more continue to herald “disruptive innovation to empower enterprise collaboration.” ” Is it really that disruptive though?

Oracle 40

Oracle Customer Custom Marketing 40

Both Sides of the Table

JANUARY 14, 2014

In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). People don’t want to speak to customer service reps. I don’t want to speak to customer service reps!! 61% of mobile searches in which a customer contacted a vendor, a phone call was generated.

Email 339

Email SaaS Venture Capital Google 339

Both Sides of the Table

JULY 27, 2014

I recently attended and presented at Dave McClure’s PreMoney conference in San Francisco. We both agree that the later-stage valuations are being driven up to a point that feels irrationally priced [he uses b-round SaaS valuations as an example and I am willing to be even more broad based]. tl;dr version.

Venture Capital 309

Venture Capital SaaS Writing Funding 309

socalTECH

JULY 7, 2014

We caught up with Nelson Nahum , a longtime storage industry veteran and CEO of the company, to learn where Zadara fits and how it''s helping to move enterprise customers to the cloud. Speaking of the enterprise, where are those enterprise customers in trusting the cloud? Where are customers now in adoption of the cloud?

Startup 193

Startup Customer Custom SaaS 193

Both Sides of the Table

JULY 21, 2014

It’s when the noise stops and you can actually get customer attention, press articles and VC meetings. People attending marquee conferences with rock bands, prominent speakers, Gartner Group prognosticators and lots of other happy customers. And as I always assert, “Great companies are built in downturns.

Marketing 354

Marketing Case Study Metrics Sales 354

socalTECH

NOVEMBER 6, 2012

BUMP Network said its customers include large shopping malls and retailers, conference companies, medical services providers, sports companies, and others. The funding round came from Eric Schmidt via TomorrowVentures, ZIG Capital, Chris Burch via JCB Investments, Moore Venture Partners, La Jolla Holding Co., along with other angels.

Networking 180

Networking San Diego Conference Software 180

TechCrunch LA

JUNE 18, 2022

Crypto lending protocol Celsius isn’t fire burning, but it did freeze all customer withdrawals this past weekend , citing concerns about its own liquidity amid “extreme market conditions.” Our guest, Aaron Levie, built a successful SaaS business in Box, and now he’s on a mission to beef – respectfully – with web3 stans all over Twitter.

Newsletter 278

Newsletter Platform Capital Marketing 278

Both Sides of the Table

JULY 1, 2015

“the ecommerce company gained fauxmentum by raising artificially high amounts of venture capital and spent lavishly on customer acquisition despite long payback periods and questionable LTV” __. In the ecommerce arena I see some great companies spending heavily on customer acquisition. __. faux·men·tum.

Startup 150

Startup Marketing Customer Custom 150

Both Sides of the Table

JUNE 25, 2015

As we went from a small band of missionaries hell bent on making our idea a reality, raising capital, getting press, and selling to customers – we were all having fun. We built a business with $36 million in bookings and real customers who relied upon our service. In other words, Why now?

Demand 150

Demand SaaS Startup Sales 150

InfoChachkie

JUNE 2, 2011

Central Desktop was founded in 2005 to provide an easy-to-use, SaaS collaboration solution to the SMB market. Also, we should have segmented our customers sooner and narrowed our market segment (earlier)." "The first three years, we spent all of our time on the phone with our customers, even when we were a two-person company.

Newsletter 213

Newsletter Conference Marketing Advertising 213

Both Sides of the Table

OCTOBER 15, 2014

We kept meeting at conferences over the next 18 months and he kept showing me what he was working on. He called this initiative VEDO and launched it quietly to some of our bigger customers. I remain as childishly giddy at Nick’s vision as I did in our conference hangout we had in 2009.

CTO Hire 309

CTO Hire Organization Google Course 309

InfoChachkie

MARCH 16, 2015

Dreamforce is the conference for sales and marketing professionals. Hosted by SAAS giant Salesforce, it is more akin to a circus than a professional event. He was everywhere: at Invoca’s booth, walking around the expo floors and on the streets of San Francisco near the conference halls during peak traffic hours.

Conference 100

Conference SaaS Ideas Sales 100

InfoChachkie

APRIL 24, 2012

With over 700 customers, OptionEase has become the leading enterprise class SaaS solution for stock option and equity compensation tracking and compliance. 5000 conference. Article first published as Why A Prominent Start-up Executive Wants You to Get Fired and Fail on Technorati. free weekly Infochachkie articles!

Startup 258

Startup Santa Barbara Entrepreneur Class 258

Tech Zulu Event

DECEMBER 30, 2011

Topics of discussion will be Saas, Cloud, Mobile, Gaming, Social Markets, what surprises are coming for 2012, creating value with your company, hiring problem solvers, and building sensible businesses. Custom ad deals and partnerships. 24 7pm at Coloft in Santa Monica. There will be plenty of FREE Pizza and drinks! Venue Sponsor.

Tech Coast Angels 105

Tech Coast Angels Startup Angel Southern California 105

Tech Zulu Event

DECEMBER 17, 2012

Topics of discussion will be Saas, Cloud, Mobile, Gaming, Social Markets, what surprises are coming for 2013, creating value with your company, hiring problem solvers, and building sensible businesses. Custom ad deals and partnerships. 24 7pm at The ROC in Santa Monica. There will be plenty of FREE food and drinks! Venue Sponsor.

Startup 110

Startup Activision Santa Monica SaaS 110

Both Sides of the Table

JUNE 18, 2015

There are so many events to attend that one could become a full time conference attendee and you could easily feel like you’re missing out with each event that happens without you and of course there is Twitter and Instagram and Snapchat to remind you just how fun it was for everybody else. They’re doing how much in SaaS revenue?

Software Review 150

Software Review Startup Venture Capital Invest 150

Xconomy

AUGUST 1, 2016

Founded in Del Mar, CA in 2012, PacketSled has developed cloud-based technology that continuously monitors its customers’ computer networks, and provides automated intrusion detection, response, and forensics capabilities. Two other small funds, Blu Ventures and JHS Ventures joined in the round. The company also has an office in Seattle.

San Diego 40

San Diego Conference Funding Networking 40

socalTECH

NOVEMBER 10, 2011

AnyMeeting also reported it has seen a 875% growth in its users over the last 12 months, and now boasts more than 75,000 customers. AnyMeeting said the new version comes on the request of some of its users, who were interested in seeing its web conferencing service available but without advertisements. READ MORE>>.

Tech Coast Angels 162

Tech Coast Angels Pasadena Angels Pasadena Web 162

InfoChachkie

FEBRUARY 24, 2011

8 ) SocialStay is effectively a B-to-B, SaaS product that requires you to simultaneously speak to several audiences (hotels, travelers, travel sites, etc.). Without their buy in, we don’t get the opportunity to interact with end customers. They are starting to see the light. We’re positioned well to scale.”. Grass is always greener….

Startup 233

Startup Design Mobile Social Network 233

Both Sides of the Table

MARCH 30, 2016

Invoca had grown steadily and consistently since 2009 and by 2015 SaaS companies with scale had become hot – trading at a median of 7.3x Invoca was raising at the tail end of this market phenomenon at this time doing tens of millions in SaaS recurring revenue and growing at a nice clip. Total customers grew 20% year/year.

Funding 150

Funding Startup SaaS Venture Capital 150

Both Sides of the Table

FEBRUARY 17, 2010

I was attending a major industry conference in Barcelona at the height of the WAP excitement. I was on stage in front of several hundreds of conference attendees. So I attended a Red Herring conference in Laguna Niguel hanging out with Dharmesh Shah , James Citron , Rob Theis and others. Kleiner Perkins launches an iFund.

Brentwood 326

Brentwood Mobile Google Web 326

Both Sides of the Table

MARCH 22, 2010

. - So I’ve always advised people that if they do launch at a big show, the most important public relations work they do is after the conference. Use the fact that you were on an anointed list to build credibility when you eventually approach journalists (and VC’s, customers, employees).

Tips 307

Tips Startup Press Blogging 307

Both Sides of the Table

JULY 5, 2010

You attend five customer meetings together over a two-week period and after each meeting you replay the results in the office about what it meant. In a world where 90% of communications is non-verbal imagine what is lost on conference calls. Been there. And from all the office chatter come norms and beliefs.

Technical Advisors 335

Technical Advisors Outsource Development Offshore Startup 335