Startup Professionals Musings

JUNE 13, 2014

In addition to obvious economic challenges, the emerging generation of customers is determined to radically change the rules for customer engagement. He makes a convincing argument that it’s time for every company to get prepared for the next customer generation, or your company is heading toward life support.

Custom 96

Custom Customer Social Media Outsource Development 96

Startup Professionals Musings

AUGUST 1, 2015

In addition to obvious economic challenges, the emerging generation of customers is determined to radically change the rules for customer engagement. He makes a convincing argument that it’s time for every company to get prepared for the next customer generation, or your company is heading toward life support.

Custom 97

Custom Customer Social Media Outsource Development 97

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

JANUARY 24, 2018

In addition to obvious economic challenges, the emerging generation of customers is determined to radically change the rules for customer engagement. He makes a convincing argument that it’s time for every company to get prepared for the next customer generation, or your company is heading toward life support.

Demand 56

Demand Custom Customer Tips 56

Startup Professionals Musings

FEBRUARY 17, 2021

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. You can now skip the mandatory office space rental, with secretary and bookkeeping staff, or outsourcing. Work out of your home, and keep your own books.

Entrepreneur 162

Entrepreneur Startup Social Media Outsource Development 162

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Custom 56

Custom Customer Startup Satisfaction 56

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Startup 174

Startup Training Services Writing 174

socalTECH

OCTOBER 15, 2015

Los Angeles-baesd Onestop Internet , which provides outsourced fulfillment and technology for brands and their e-commerce efforts, said Wednesday that it has named Denise Wallen-Grant as its new Vice President of Planning, Merchandising, and Allocation. Onestop Internet is backed by Bessemer Ventures and Fund Capital USA. READ MORE>>.

Commerce 100

Commerce Outsource Los Angeles Design 100

TechCrunch LA

NOVEMBER 17, 2019

Enter TriNet, a human resources giant, which this week became the poster child for how how to make a genuine email to its customers look inadvertently as suspicious as it gets. Chief among the issues were that the TriNet logo in the email was hosted on Imgur, a free image-hosting and meme-sharing site, and not the company’s own website.

Email 119

Email Sites Outsource Resource 119

Startup Professionals Musings

DECEMBER 13, 2019

It’s always tempting to think that more product variations will satisfy more customers and lead to new sales. The most cost-effective marketing approaches have changed; from catalogs to web sites, and from television commercials to social media. Outsourcing services that could be done in-house.

Outsource Development 122

Outsource Development Outsource Metrics Technical Review 122

Startup Professionals Musings

OCTOBER 22, 2021

Nice to have” sites like Facebook and Twitter look attractive, but they are much higher risk, and a thousand fail for every one that succeeds. Provide website forums to help customers solve their own problems. Use free e-commerce software and services like PayPal before building an expensive customized solution.

Technical Review 124

Technical Review Case Study Software Review Startup 124

Startup Professionals Musings

OCTOBER 30, 2020

Offering one more social media site (over 200 already exist on Wikipedia) probably won’t work. I suggest looking for painful problems to solve, rather than “easier to use” or “nice to have” solutions, for customers with money. Collaborate with customers to tune your solution. Your solution must have value for every customer.

Outsource Development 154

Outsource Development Social Media Software Review Custom 154

socalTECH

AUGUST 7, 2014

Bryce Maddock: TaskUs is the best provider in the world of customer care and back office services for emerging growth companies. Customer care, obviously, is emails, phone calls, and customer service back office services. We do a whole host of other back-office services in that space. Who are some of those companies?

Startup 231

Startup Technology Outsource Santa Monica 231

Startup Professionals Musings

OCTOBER 1, 2023

Of course, they can outsource part of the work or hire employees, but that approach means more time and money to manage the work, which they don’t have. Join online "matchmaking" sites for business partners. The right answer is to find a co-founder with complementary skills. Explore candidate common interests outside of work.

Startup 99

Startup High Tech Entrepreneur Writing 99

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Custom 164

Custom Customer Advertising SEM 164

Startup Professionals Musings

OCTOBER 29, 2022

With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. You should never outsource the management of your core technology. There are also a wealth of invention support sites, such as InventorSpot and IntellectualVentures.

Outsource Development 110

Outsource Development Ideas Tool Outsource 110

socalTECH

DECEMBER 12, 2014

If you''re a brand or retailer, needing to get online, there are a lot of things to deal with to run your e-commerce business smoothly--everything from your e-commerce site itself, to taking photos of your products, packing and shipping, to digital marketing. Who are your ideal customers and market?

Commerce 203

Commerce Venture Capital Internet Brands Startup 203

Both Sides of the Table

JULY 5, 2010

You attend five customer meetings together over a two-week period and after each meeting you replay the results in the office about what it meant. The sales rep that brings back news from the front line that is shared with the office adds to our collective knowledge about customer needs, product design flaws or partnership opportunities.

Technical Advisors 335

Technical Advisors Outsource Development Offshore Startup 335

Startup Professionals Musings

JANUARY 5, 2019

Nice to have” sites like Facebook and Twitter look attractive, but they are much higher risk, and a thousand fail for every one that succeeds. Provide website forums to help customers solve their own problems. Use free e-commerce software and services like PayPal before building an expensive customized solution.

Technical Review 97

Technical Review Case Study Software Review Startup 97

Startup Professionals Musings

FEBRUARY 2, 2020

With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. You should never outsource the management of your core technology. There are also a wealth of invention support sites, such as InventorSpot and IntellectualVentures.

Outsource Development 124

Outsource Development Ideas Tool Outsource 124

Startup Professionals Musings

JANUARY 17, 2021

Of course, they can outsource part of the work or hire employees, but that approach means more time and money to manage the work, which they don’t have. Join online "matchmaking" sites for business partners. The right answer is to find a co-founder with complementary skills. Explore candidate common interests outside of work.

Startup 126

Startup High Tech Entrepreneur Writing 126

socalTECH

MARCH 5, 2014

So, how do you help ease enterprise customers into the cloud--or at least, help them use cloud technology to help them with their business goals? It''s all custom, technology agnostic, and very flexible. Companies were saying--we want to outsource these kinds of things, because they''re not our core competency.

Cloud Computing 217

Cloud Computing Outsource Development Outsource Startup 217

Startup Professionals Musings

DECEMBER 11, 2016

Nice to have” sites like Facebook and Twitter look attractive, but they are much higher risk, and a thousand fail for every one that succeeds. Provide website forums to help customers solve their own problems. Use free e-commerce software and services like PayPal before building an expensive customized solution.

Startup 107

Startup Technical Review Case Study Software Review 107

socalTECH

DECEMBER 29, 2016

Today's contribution is from Jaspar Weir , co-founder of TaskUs (www.taskus.com), which powers much of the back office and customer support behind some of the best known startups here in Southern California--not to mention the rest of the world, and for many established companies, too. You can see all of our holiday reflections here.

Artificial Inteligence 160

Artificial Inteligence Southern California Custom Customer 160

Startup Professionals Musings

MAY 4, 2020

For example, I used to regularly hear pitches for the next great social media site, usually focused on a special interest or niche , such as photography, cooking, healthy living, or a thousand others. As you move from development to rollout, a team effort is required, including marketing, sales, funding, and customers.

Startup 123

Startup Outsource Development Entrepreneur Outsource 123

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 72

Services Startup Training Writing 72

socalTECH

MAY 7, 2012

The company's founder and CEO is Sean Broihier , who told us all about the site--and also how. Once you get that profile page, you can upload your beautiful images to our site. So, buyers will come to our site, which has all of these beautiful images from all. building a web site for him. from photographers and artists.

Santa Monica 258

Santa Monica Pricing Sites Sales 258

Startup Professionals Musings

JULY 27, 2014

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. You can now skip the mandatory office space rental, with secretary and bookkeeping staff, or outsourcing. Work out of your home, and keep your own books.

Entrepreneur 104

Entrepreneur Startup Social Media Commerce 104

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 105

Services Startup Training Writing 105

Southern California Edison Blog

FEBRUARY 28, 2018

Any interruption in service can have drastic effects on productivity, customer service, and on your bottom line. And for a premium customer service experience, it may make sense to choose a local or regional provider rather than a large national or international corporation. Scalability and Flexibility.

Services 64

Services Southern California Alhambra Technical Review 64

Startup Professionals Musings

DECEMBER 24, 2014

Services entrepreneurs can more easily capitalize on the trend to treat each customer personally, whether entrepreneurs be interior designers working from home, marketing consultants, or offering Angie’s List to find the best local handyman. These range from extended warranties, to home delivery and setup, to on-site technical support.

Services 101

Services Startup Outsource Technical Support 101

Startup Professionals Musings

JULY 7, 2013

Nice to have” sites like Facebook and Twitter look attractive, but they are much higher risk, and a thousand fail for every one that succeeds. Provide website forums to help customers solve their own problems. Use free e-commerce software and services like PayPal before building an expensive customized solution.

Entrepreneur 105

Entrepreneur Startup Technical Review Case Study 105

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

AUGUST 25, 2017

Makerspaces and hackerspaces have sites and events, including education and training, where people with common interests can meet, socialize and collaborate. Meeting the new consumer demand for customization. Customers today increasingly demand solutions that are customized just for them.

Ideas 61

Ideas Outsource Development Startup Education 61

socalTECH

MARCH 26, 2014

We also have a cloud-baesd, billing and practice management solutions, which enables them to manage all of their internal financial processes, and we also have solutions for billing and cloud-based outsourcing of back office tasks. We use a recurring revenue model, where a customer pays us a few hundred dollars on average.

Startup 160

Startup El Segundo CTO Hire Outsource Development 160

socalTECH

NOVEMBER 13, 2012

(Editor's note: we're crossposting a version of this interview between our Rocky Mountain site, techrockies.com, and our Southern California site, socalTECH.com). If you think of Pinterest, one of our customers, every time content is pinned or re-pinned, an email is generated to let users know that is happening.

Email 157

Email Startup IP Newsletter 157

Startup Professionals Musings

AUGUST 23, 2015

With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. You should never outsource the management of your core technology. There are also a wealth of invention support sites, such as InventorSpot and IntellectualVentures.

Ideas 107

Ideas Outsource Development Startup Tool 107