Startup Professionals Musings

JANUARY 29, 2021

Every one of you business leaders I know struggles with the competing demands of finding and keeping employees motivated and satisfied, versus building and enforcing a set of repeatable processes that work. Leaders who focus on team communication are also more successful in dealing with partners and customers.

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Satisfaction Demand Resource Competition 154

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. You now need more than loyalty from your customers -- they need to be your best advocates. The days of pushing new and marginal performers into customer service are gone. Every job on your team drives your customer experience.

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Customer Custom Startup Coach 55

Startup Professionals Musings

JULY 9, 2022

A common request I get while mentoring entrepreneurs is for a copy of the startup checklist they need to follow, in order to build a successful new business. The next phase of evolution will demand device independence, enabling an uninterrupted computing experience as we move from device to device throughout our daily lives.

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

JULY 5, 2014

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Demand 92

Demand Entrepreneur Startup Training 92

socalTECH

APRIL 13, 2021

The NSF determined eight to ten years ago that the Small Business Innovation Research (SBIR) grants they were funding to academic teams, to commercialize technology, they were losing, because not many academics had the background to understand how to go out and source customers, and did not know how to run a startup.

Marina Del Rey 150

Marina Del Rey Startup USC Incubator 150

socalTECH

OCTOBER 26, 2015

Los Angeles is the capital of on-demand apps, for just about anything you want. One of those areas that combines LA's passion for on-demand apps, and its active lifestyle, is Fitspot (www.fitspotapp.com), which brings athletic trainers to you or your local fitness center. Ninety percent of our customers are on packages.

Training 100

Training Startup Orange County Malibu 100

Startup Professionals Musings

APRIL 6, 2022

I’m convinced that the reason for the high rate of startup failures , with well over half not lasting five years, is not that the solutions are not innovative, but that the entrepreneur focuses on the product, rather than the business of attracting and managing customers. No one else can do the solution delivery like you can.

Satisfaction 92

Satisfaction Training Customer Custom 92

Startup Professionals Musings

AUGUST 19, 2023

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. Great leaders provide opportunities and personal growth assignments that go far beyond conventional training programs.

Oracle 94

Oracle Organization Examples Coach 94

Startup Professionals Musings

DECEMBER 21, 2019

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

MAY 1, 2019

Image via Pixabay As a mentor to many small business owners, I always caution them that you can never relax completely, just because your initial solution or product set appears to be getting traction, and the market buzz is positive. Other customers routinely pay late, or only after they receive one or more prompts from you.

Metrics 86

Metrics Startup Training Customer 86

Startup Professionals Musings

MAY 2, 2022

This is a tough challenge for every coach and mentor. The support currently provided by product service can become inadequate to satisfy new customers, as your growth and image becomes better known. They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

DECEMBER 4, 2020

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. Great leaders provide opportunities and personal growth assignments that go far beyond conventional training programs.

Oracle 124

Oracle Organization Examples Coach 124

Startup Professionals Musings

OCTOBER 10, 2015

Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? Another article indicates that 80 percent of customers continue to base some portion of their buying decisions on their perceptions of the company’s ethics. You must be the model of the culture you want.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

AUGUST 7, 2020

In the short term you need customers to find you at any price, and in the longer term you need revenue, profit, and return loyalty. Although his focus is naturally on bigger companies, I contend that his recommended strategies apply equally well to entrepreneurs and startups: Demand a mindset of deep thinking for the long term.

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Technical Review Layoffs Social Media Metrics 124

Startup Professionals Musings

JUNE 2, 2019

In this era of rapid change, you can’t afford to stop learning, or you will find that your competitors, your customers, and your team, may soon be following someone else. Most people agree that leadership is primarily a set of behaviors that capitalize on relationships and a current market and customer understanding in a complex world.

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Tips Mentor Coach Metrics 97

Startup Professionals Musings

APRIL 22, 2019

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

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Coach Organization Mentor Startup 94

Startup Professionals Musings

OCTOBER 8, 2018

As a long-time advisor to entrepreneurs and business owners, I rarely find someone who doesn’t proclaim that the business world is changing rapidly, with new technology, new customer expectations, and new cultures. Others still routinely have phone hold queues for customer contact that can last up to an hour, with no alternative options.

Technical Review 84

Technical Review Customer Custom Startup 84

Startup Professionals Musings

APRIL 24, 2015

Through interviews, Kiel identified eight common traits and habits exhibited by all the CEOs with a top character ranking (deemed virtuoso CEOs – masters of the skills and art of leadership): Displayed and demanded high moral principles. Find and enjoy the company of one or more mentors. That means all of us have a chance.

Mentor 104

Mentor Ideas Entrepreneur Study 104

Startup Professionals Musings

SEPTEMBER 29, 2019

A common request I get while mentoring entrepreneurs is for a copy of the startup checklist they need to follow, in order to build a successful new business. The next phase of evolution will demand device independence, enabling an uninterrupted computing experience as we move from device to device throughout our daily lives.

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

FEBRUARY 27, 2019

In addition, like an entrepreneur with a new business, you have to factor in all the indirect costs previously covered by employers, including training, health care, and time off for vacations. Use blogging, outside publication, and speaking or mentoring opportunities to establish credibility and stand out above peers.

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Startup Outsource Development Competition Social Media 98

Startup Professionals Musings

AUGUST 15, 2015

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Startup 103

Startup Training Coach Entrepreneur 103

Startup Professionals Musings

APRIL 21, 2017

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.

Entrepreneur 78

Entrepreneur Coach Organization Mentor 78

Startup Professionals Musings

APRIL 20, 2016

Through interviews, Kiel identified eight common traits and habits exhibited by all the CEOs with a top character ranking (deemed virtuoso CEOs – masters of the skills and art of leadership): Displayed and demanded high moral principles. Find and enjoy the company of one or more mentors. That means all of us have a chance.

Mentor 55

Mentor Ideas Entrepreneur Study 55

Startup Professionals Musings

FEBRUARY 4, 2018

In fact, I have found from personal experience and mentoring that both of these are necessary, but not sufficient, for building a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

MARCH 28, 2015

A common request I get while mentoring entrepreneurs is for a copy of the startup checklist they need to follow, in order to build a successful new business. The next phase of evolution will demand device independence, enabling an uninterrupted computing experience as we move from device to device throughout our daily lives.

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

OCTOBER 18, 2017

A common request I get while mentoring entrepreneurs is for a copy of the startup checklist they need to follow, in order to build a successful new business. The next phase of evolution will demand device independence, enabling an uninterrupted computing experience as we move from device to device throughout our daily lives.

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

OCTOBER 5, 2018

The facts, as well as what motivates your peers, customers, and business leaders are changing daily. The question is how we develop our future role and potential, while satisfying all the business and personal demands on our time today. You need a plan on how to train yourself, or be mentored, for each step along the way.

Examples 85

Examples Social Media Competition Guide 85

Startup Professionals Musings

FEBRUARY 2, 2014

A common request I get while mentoring entrepreneurs is for a copy of the startup checklist they need to follow, in order to build a successful new business. The next phase of evolution will demand device independence, enabling an uninterrupted computing experience as we move from device to device throughout our daily lives.

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

SEPTEMBER 9, 2013

Team members and customers expect startup founders to be innovative. If a team member has a plan that is too ambitious and likely to set them up for failure, he or she needs your direct mentoring to dial it back. There will be a lot of demands on your time as an entrepreneur, and you can’t be in all places at once.

Startup 103

Startup Entrepreneur Template Mentor 103

socalTECH

NOVEMBER 2, 2017

You can find a mentor, a coach, a project, or experience, to help you prepare for the role you are looking for. Anne Fulton: I've always been a technology lover, although I'm an organizational psychologist by training. How is it your first customer was in Australia? It's really Match.com meets LinkedIn for your business.

Help 100

Help Southern California Startup Technical Review 100

Startup Professionals Musings

OCTOBER 30, 2019

Steve Jobs had many faults, but he was perhaps best known for his marketing slogan “ Think Different ” and his commitment to a vision of new and better products, inspiring consumers to demand products and services they never even knew they needed. Create a culture of vulnerability, and be the role model.

Course 78

Course Coach Mentor Training 78

Startup Professionals Musings

AUGUST 5, 2012

Team members and customers expect startup founders to be innovative. If a team member has a plan that is too ambitious and likely to set them up for failure, he or she needs your direct mentoring to dial it back. There will be a lot of demands on your time as an entrepreneur, and you can’t be in all places at once.

Entrepreneur 94

Entrepreneur Startup Template Mentor 94

Startup Professionals Musings

APRIL 4, 2016

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. Great leaders provide opportunities and personal growth assignments that go far beyond conventional training programs.

Oracle 53

Oracle Organization Entrepreneur Examples 53

Startup Professionals Musings

FEBRUARY 9, 2022

In other words, how do you recognize the challenges that really need your leadership , versus the less critical demands that seem to always bubble to the top? Customer feedback in the form of online reviews and poor customer service is often rationalized as unreasonable expectations or one or two crazy individuals.

Coach 120

Coach Satisfaction Customer Custom 120

Startup Professionals Musings

AUGUST 20, 2021

The bad news is we have to think like a business, with all the implications of branding, finding customers, and competitors. She speaks from years of experience mentoring and facilitating independent contractors and helping large companies, since well before the term “gig economy” was even coined.

Pricing 149

Pricing Mentor Entrepreneur News 149

Startup Professionals Musings

JULY 29, 2017

The bad news is we have to think like a business, with all the implications of branding, finding customers, and competitors. She speaks from years of experience mentoring and facilitating independent contractors and helping large companies, since well before the term “gig economy” was even coined.

Pricing 68

Pricing Entrepreneur Mentor News 68