Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Competition 99

Competition Services Startup Training 99

TechCrunch LA

SEPTEMBER 24, 2019

The Canoo designers have departed pretty radically from the traditional designs that other electric vehicle manufacturers have favored going with something that looks more like a VW Microbus than the sport utility vehicle that Byton is aiming for, or Tesla and Fisker’s sportscars and sedans or Rivian’s electric trucks.

Chief Technology Officer 237

Chief Technology Officer Los Angeles Design Outsource Development 237

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Custom Customer Tips 280

Startup Professionals Musings

MAY 28, 2017

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Custom 57

Custom Customer Services Social Media 57

Berkonomics

NOVEMBER 12, 2020

Creating a new product in a relative vacuum is an exercise in complete trust that you know what’s best for the customer, perhaps even without interaction with such a customer. The first step : Involve potential customers early. The third step: Reiterate and return to customers for comments. Involve your customers early.

Product 156

Product Custom Customer Ideas 156

TechCrunch LA

AUGUST 30, 2022

Genies is partnering with a handpicked group of creators to design the first set of collections available on the platform, Nigam said. “Creators will be selling their own avatar fashion, and the ones that they’ve customized over the past couple of months. ” Genies CEO and founder Akash Nigam.

Geni 219

Geni Silver Lake Startup Platform 219

TechCrunch LA

APRIL 27, 2021

Historically, legal practice management software was limited to server-based solutions designed for enterprise businesses — not small law firms, Newton said. Clio has more than 150,000 customers across 100 countries. This investment allows us to expedite our plans and offer even more to our existing customers.”.

Platform 244

Platform Equity SaaS Los Angeles 244

TechCrunch LA

FEBRUARY 13, 2019

Chris Lorenz, Geoffrey Anderson, and James Borow may have spent their days over the past few years working at Snap, but on nights and weekends Anderson and Lorenz were laboring on a different project — improving Ethereum development tools. . “We were really working on scalability testing.” ” .”

Platform 216

Platform Outsource Development Tool Startup 216

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Custom Customer 154

Startup Professionals Musings

SEPTEMBER 2, 2012

Innovative marketing starts with customer insights culled from painstaking research into who your customers are, and how they use digital media. Ask why it should be, and why customers should care. It’s good to play games with your customers. Here are the new marketing rules I support: Insight comes before inspiration.

Custom 100

Custom Customer Marketing Demand 100

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Custom 92

Custom Customer Startup Services 92

Xconomy

SEPTEMBER 29, 2016

Today the synthetic biology company announced an expansion of its headquarters in Boston’s Seaport neighborhood, including a second, larger lab space for designing and making custom yeast and other microbes. We can iterate through designs a lot faster than a traditional life sciences company,” Kelly says.

Design 40

Design San Diego Custom Customer 40

Startup Professionals Musings

DECEMBER 3, 2021

Smart potential customers only visit and buy from credible and memorable websites. In the past, if your startup had a website presence, the company was credible by definition. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue.

Web 117

Web Search Engine Optimization eBook Advertising 117

Berkonomics

FEBRUARY 6, 2014

Creating a gerat company in a relative vacuum is an exercise in complete trust that the entrepreneur knows what’s best for the customer, perhaps even without interaction with such a customer. The first step : Involve potential customers early. The third step: Reiterate and return to customers for comments.

Company 229

Company Companies Startup Custom 229

TechCrunch LA

JULY 19, 2022

Over the past decade, they saw the differences in relationships as brands began to start more online. Twenty years ago, if you started a brand, your first hire, outside of a designer, would have been a salesperson,” Murthy told TechCrunch. She went on to write, “Dee and Josh are the exact right team to tackle it.

Product 191

Product Funding Technical Review Equity 191

Startup Professionals Musings

MARCH 13, 2021

Once you are able to achieve some real “traction” with your business (paying customers, revenue stream), it may seem the time to relax a bit, but in fact this is the point where many founders start to flounder. The key is to make decisions from data and feedback, once your business has real customers and real products.

Entrepreneur 169

Entrepreneur Startup Coach Mentor 169

Both Sides of the Table

FEBRUARY 28, 2018

When a product is truly unique and demanded a retailer willingly promotes and sells it en masse in part because it does get margin on the good but also because it brings customers in the door who spend on other products. Ariel understood her customer?—?the and a differentiated feel in terms of fabric, design, sustainability, etc.

Product 296

Product Course Custom Customer 296

InfoChachkie

JANUARY 20, 2015

Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. Cisco” is descriptive of nothing, offering no hint as to the company’s initial router design and development proficiency. Beyond names, the only thing you should spend less time obsessing over is your logo.

Custom 100

Custom Customer Technical Review Software Review 100

Startup Professionals Musings

DECEMBER 27, 2019

My simple answer is that they keep their focus on customers, rather than technology. Jeff Bezos has kept his focus on customers. In my view, every startup in today’s world would do well to adopt a management system with the same key objectives: Start with a customer-obsessed business model.

Marketing 123

Marketing Technical Review Custom Customer 123

Startup Professionals Musings

DECEMBER 29, 2011

For most new high-tech products, the first customers are always “early adopters.” I see two pitfalls with any concerted focus on early adopters; first, the size of this group may not be as large as you think, and secondly, their feedback may lead you directly away from your real target market of mainstream customers.

Custom 91

Custom Customer High Tech News 91

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Custom 164

Custom Customer Advertising SEM 164

Startup Professionals Musings

APRIL 5, 2019

In fact, I believe that to be a successful leader in this new era requires a different way of thinking and a different set of skills, to complement the gut instinct reliance of past leaders. He anticipated his future customers and what they might want. Humanize, don’t standardize, the customer experience.

Artificial Inteligence 96

Artificial Inteligence Custom Customer Design 96

Startup Professionals Musings

OCTOBER 29, 2022

With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. Show investors that you are committed, and past the idea stage. Quantify the implementation challenges. There is no magic formula for success while inventing.

Outsource Development 110

Outsource Development Ideas Tool Outsource 110

Tech Zulu Event

MARCH 22, 2016

Less than a month ago, Snapchat opened custom on-demand geofilters to everyone. Industry news was excited, but for how amazing of a product they are, custom Snapchat geofilters have remained stunningly under the radar. Well, Snapchat has made it so that anyone can create and upload a custom filter to any area they want.

Custom 40

Custom Customer Snapchat Design 40

TechCrunch LA

OCTOBER 1, 2019

Using its proprietary printing technology, Relativity says it can slash the time it takes to develop a rocket from design to launch by up to two years. Relativity Space signs the satellite transportation company Momentus as a new customer.

Chief Technology Officer 168

Chief Technology Officer SpaceX Los Angeles Venture Capital 168

socalTECH

FEBRUARY 5, 2013

LaunchpadLA, which is among a number of startup accelerators which have emerged over the past few years and turned Los Angeles into one of the hottest startup markets in the nation, offers up $100,000 in an investment, free office space for four months, and access to mentors. READ MORE>>.

Class 168

Class Startup Web Design Mentor 168

StartUp Beat

NOVEMBER 9, 2017

Grigori Mikayelyan was a failed and an aspiring entrepreneur; furnished with a new idea – and determined to make a success of it – he became a Lyft driver to conduct customer research with his passengers. per customer and generally offer 5-15% off, which can be adjusted for different times. Restaurants pay $0.50

Research 40

Research Custom Customer Entrepreneur 40

Startup Professionals Musings

SEPTEMBER 10, 2022

The first myth you have to get past is that having the right idea will make you an entrepreneur. You have to enjoy working with people -- partners, customers, investors and more -- as well as products to start a business. In fact, even implementing the idea into a solution doesn’t make you an entrepreneur.

Entrepreneur 124

Entrepreneur Mentor Ideas Writing 124

Both Sides of the Table

NOVEMBER 14, 2017

Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it.

Startup 286

Startup Technical Review Custom Customer 286

Both Sides of the Table

APRIL 6, 2020

There were 10 million claims in the past 2 weeks alone, the largest 2-week request in history. They have regulations that dictate things like KYC (know your customer) and AML (anti money-laundering) and other regulations designed to avoid abuse of our financial institutions. Everybody is talking about the “Affiliate Rule”?

Venture Capital 279

Venture Capital Startup Technical Review Doc 279

Startup Professionals Musings

SEPTEMBER 16, 2013

In a book a while back by Jeanne Liedtka and Tim Ogilvie from the Columbia Business School, “ Designing for Growth ,” the authors encourage managers to think more like designers. In most other respects, design thinking is the opposite of business thinking. Follow two maxims here: Choose a worthwhile customer problem.

Entrepreneur 103

Entrepreneur Design Ideas Competition 103

socalTECH

JUNE 15, 2012

Uncovet (www.uncovet.com), headed by Heather Lipner , said it would help consumers discover the most sought-after items from up-and-coming designers, vintage finds from select high-profile brands and home products. Heather Lipner: I've been in tech and design for twelve or thirteen years. What is Uncovet all about?

Userplane 182

Userplane Startup Design Sites 182

socalTECH

MARCH 9, 2015

We spoke with CEO Steve Schell on how Idealab believes its past experience with starting up a 3D printing company--and some new ideas on how to create a marketplace of 3D designs--are the key to making the leap from hobbyist to the mass market. Without customers, no designer wants to participate.

Idealab 100

Idealab Design Product Ideas 100

Startup Professionals Musings

FEBRUARY 20, 2019

In the past, if your startup had a website presence, the company was credible by definition. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Follow-up for customer satisfaction. Professional user-friendly site design.

Search Engine Optimization 88

Search Engine Optimization eBook Advertising SEO 88

socalTECH

OCTOBER 7, 2013

RampRate Sourcing Advisors is a leading IT sourcing advisor with a proprietary index and close network of partners designed to perform fast, efficient IT services transactions. Over the past 3 years, we have advised on 100+ transactions with a total contract value exceeding $2 billion. Our average client revenue in in the millions.

SoCalTech 138

SoCalTech Outsource SaaS Report 138

Startup Professionals Musings

JUNE 27, 2011

In a recent book by Jeanne Liedtka and Tim Ogilvie from the Columbia Business School, “ Designing for Growth ,” the authors encourage managers to think more like designers. In most other respects, design thinking is the opposite of business thinking. In most other respects, design thinking is the opposite of business thinking.

Entrepreneur 103

Entrepreneur Design Ideas Competition 103

TechCrunch LA

JULY 26, 2022

We currently have over 60 flavors that we’ve developed over the past couple of years.”. That’s particularly helpful inside the food truck where there is limited space, and enables employees to serve a large capacity of customers quicker, Nile Dreiling said. The fun part?

Los Angeles 183

Los Angeles Angel Culver City Startup 183