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7 Stages In The Evolution Of A Startup To A Business

Startup Professionals Musings

As a business advisor, I have too often seen technical entrepreneurs get a product or service off the ground with ease, but then struggle mightily when their business reaches a couple of million in annual sales, or the employee count grows beyond a handful. Now the experiments are over, and high productivity is the objective.

Startup 137
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7 Ways To Improve Your Team Member Experience At Work

Startup Professionals Musings

A common initiative I hear from business owners today is their effort to improve the customer experience. To achieve real growth, business leaders need to improve both employee as well as customer experiences. More and more business leaders, including Richard Branson, use this style to great advantage.

Customer 113
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5 Rules Of Relevancy That Set Your New Venture Apart

Startup Professionals Musings

Examples include the Conscious Capitalism® movement, founded by John Mackey of Whole Foods, the B Team , founded by serial entrepreneur Sir Richard Branson, and the Benefit Corporation (B Corp) form of business now available in 35 states. Selling too early triggers customer defenses and drives them away.

Education 151
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Customer Support Training | What is excellent customer service?

Tech Zulu Event

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

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7 Keys For Moving A Startup To A Sustainable Business

Startup Professionals Musings

As a business advisor, I have too often seen technical entrepreneurs get a product or service off the ground with ease, but then struggle mightily when their business reaches a couple of million in annual sales, or the employee count grows beyond a handful. Now the experiments are over, and high productivity is the objective.

Startup 125
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Interview with Zach Zalon, Super Hi-Fi

socalTECH

In an era, where every single streaming music service seems to be the same thingindistinguishable from each otherhow do they differentiate and create customer loyalty? Cricket Wireless had us design, develop, and operate that platform, which was one of the first subscription music services built into your home.

Startup 113
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Interview with Zack Zalon, Super Hi-Fi

socalTECH

In an era, where every single streaming music service seems to be the same thingindistinguishable from each otherhow do they differentiate and create customer loyalty? Cricket Wireless had us design, develop, and operate that platform, which was one of the first subscription music services built into your home.

Startup 100