Startup Professionals Musings

JULY 31, 2022

Too many customers have long felt distanced from many successful brands, seeing them as closed and mysterious environments, focused only on profits and killing competitors. They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. Shared risks (open capital).

Organization 126

Organization Social Media Examples Customer 126

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Other examples include smart-home remote control, cell-phone tracking, and remote auto traffic sensors. Social Media. Mobile Computing.

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Stretch here also increases job satisfaction.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

FEBRUARY 8, 2023

Most business professionals I know have been conditioned to think of inflation as highly negative, driving up their costs, and reducing customer buying. I see it as an opportunity to find new ways to attract customers , make long-needed changes to improve productivity, and lower your own costs of doing business.

Outsource 95

Outsource Customer Custom Sample 95

Startup Professionals Musings

OCTOBER 29, 2021

Even before the recent pandemic, when more people began working remotely , I noticed the dynamics changing in many workplaces, both between employee interaction with peers, and interactions with customers. Customers will be impacted and less likely to have a memorable experience. Measure results in terms of customer satisfaction.

Satisfaction 108

Satisfaction Outsource Study Platform 108

Startup Professionals Musings

APRIL 29, 2023

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 111

Startup Training Services Writing 111

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. An example of this would be: “carrots, chicken, and bok-choy.” This category encompasses a vast array of content, from emails and text documents to social media posts.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

MAY 16, 2022

I will highlight here just a few of the many lessons that they mention, and I also recommend, to get you started down the path to the satisfaction and success you dream about: Make sure some crazy ideas are added to your list. It does mean owning up to mistakes, pivoting, and really listening to customers, advisors, and industry experts.

Startup 142

Startup Ideas Satisfaction Social Media 142

Startup Professionals Musings

DECEMBER 1, 2021

Customers are looking for a differentiator today. If you haven’t changed for several years the way you do common processes, like customer satisfaction surveys, lead generation, and marketing, it’s time to look at the new remote apps and social media platforms for more effective and relevant alternatives.

Examples 128

Examples Social Media Summary Satisfaction 128

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

JULY 7, 2021

I have to point out that the rest of the world looks for you online before visiting your business, finds talk about you on Yelp and social media sites, and what they see can make or break your business. Every customer or outside concern should be taken seriously as an opportunity to improve. Be selective in how you communicate.

Social Media 144

Social Media Media Summary Satisfaction 144

Startup Professionals Musings

MARCH 19, 2022

Yet the value of real relationships, as with consumer customers, has become critical to your business services growth and success. In my experience, the good news is that everyone is becoming more and more comfortable with relationships via the new media and technology. Provide relevant case studies illustrating your results.

Services 121

Services Technical Review Social Media Case Study 121

Startup Professionals Musings

OCTOBER 23, 2022

a leading researcher on consumer behavior and the impact of digital, reports that decision makers, social media users, and younger demographics are more and more comfortable sharing data in order to close the gap between thought and action. In his classic book, “ Digital Context 2.0: Norton, Ph.D., No-comfort consumers – 17 percent.

Social Media 107

Social Media Tool Google Yahoo 107

Startup Professionals Musings

DECEMBER 3, 2022

It’s been happening for some time, but business changes, accelerated by the recent pandemic, have highlighted the need for all of us to review our positions, image, and satisfaction at work. Use the same mindset with new team members and customers. Imagine your best future with digital credentials.

Social Media 125

Social Media Summary Startup Mentor 125

Startup Professionals Musings

APRIL 4, 2020

For example, I often hear proposals for new online social media or collaboration platforms, maybe more specifically tuned to inventors or artists, or easier to use, and populated by experts, to compete against Slack or Facebook. Investors are looking for breakthrough solutions to fund. Be forever curious and optimistic.

Startup 134

Startup Artificial Inteligence Ideas Entrepreneur 134

Startup Professionals Musings

APRIL 16, 2022

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. The recent pandemic and remote team members have made the focus on social even more critical.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

JANUARY 2, 2016

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

Customer 65

Customer Custom Startup Satisfaction 65

Startup Professionals Musings

MARCH 13, 2023

Everyone knows and admires a few trusted leaders in business, for example, Richard Branson , founder of Virgin Group and Warren Buffett , founder of Berkshire Hathaway. With fewer levels, people are incented to accept more accountability for their actions and get more personal satisfaction from their contributions to results.

Satisfaction 108

Satisfaction Social Media Coach Training 108

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

NOVEMBER 5, 2022

In this age of millennials and social media, individual workers are more driven by the greater good, work-life balance, and peer culture, than by organizational pressures. They are more sensitive to customer needs and see peer collaboration as the most effective decision process.

Outsource 133

Outsource Training Organization Social Media 133

Startup Professionals Musings

SEPTEMBER 8, 2021

A few years ago, Safeway and other big retailers struggled with the growing problem of plastic bag cost and pollution, before realizing they could actually sell reusable cloth bags to customers, as a win to all. I urge you to take full advantage of business advisors, expertise within your team, and direct communication with customers.

Activity 132

Activity Entrepreneur Social Media Satisfaction 132

Startup Professionals Musings

SEPTEMBER 10, 2023

These days, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being. Presence is foundational for focus and mindfulness.

Email 96

Email Activity Product Social Media 96

Startup Professionals Musings

JUNE 14, 2021

Unfortunately the comments you don’t hear from customers, business partners, and peer leaders are the ones that do you the most damage. Evidence continues to mount that companies with trusted leaders, such as Zappos , tend to outperform others in financial results, as well as team satisfaction, by as much as three to one.

Social Media 101

Social Media Examples Satisfaction Media 101

Startup Professionals Musings

OCTOBER 2, 2019

If you find yourself and your business in one of these categories, it’s time to heed the steps I recommend to every business client today: Ask for a good review from every satisfied customer. Customers these days expect to get asked, and often need that little extra push to put a testimonial on your website.

Customer 86

Customer Custom Examples Sites 86

Startup Professionals Musings

JULY 18, 2015

That’s called leading by example, and it is actually appreciated by businesses of every size. For example, a marketing project would be the number of leads generated or ad impressions, instead of recommendations for improving the process. Leadership by example works at all levels of a company.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

DECEMBER 25, 2020

These holidays, with all the new technology, including smartphones and social media, many are convinced that multi-tasking is the answer. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being. Presence is foundational for focus and mindfulness.

Email 170

Email Activity Social Media Coach 170

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Other examples include smart-home remote control, cell-phone tracking, and remote auto traffic sensors. Social Media. Mobile Computing.

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

SEPTEMBER 12, 2018

In my experience, you will have the most satisfaction and success if you can combine a strong sense of “purpose” with a quantifiable business opportunity. Do you feel strongly about a social or environmental issue where you would love to make an impact as part of your legacy? Define your target customer set and value proposition.

Startup 94

Startup Satisfaction Entrepreneur Ideas 94

Startup Professionals Musings

OCTOBER 20, 2019

Too many customers have long felt distanced from many successful brands, seeing them as closed and mysterious environments, focused only on profits and killing competitors. They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. Shared risks (open capital).

Organization 52

Organization Social Media Examples Customer 52

Startup Professionals Musings

DECEMBER 3, 2018

For example, while social media exchanges are now quick and simple, they miss all the body language and emotion that many believe constitute more than fifty percent of human relations and communication. The result is that even highly engaged workers can get results without a sense of fulfillment or satisfaction.

Social Media 78

Social Media Satisfaction Summary Activity 78

Startup Professionals Musings

APRIL 22, 2015

Too many customers have long felt distanced from many successful brands, seeing them as closed and mysterious environments, focused only on profits and killing competitors. They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. Shared leadership (member and customer led).

Startup 99

Startup Organization Social Media Customer 99

Startup Professionals Musings

FEBRUARY 23, 2018

Use social media for more visibility. For example, a marketing project would be the number of leads generated or ad impressions, instead of recommendations for improving the process. Leadership by example works at all levels of a company. Treat every business as a customer, not a client.

Social Media 56

Social Media Software Review Customer Custom 56

Startup Professionals Musings

SEPTEMBER 21, 2015

For example, think of all the specialized social-media sites that allow the use of your Facebook or Twitter credentials, instead of forcing a new one. That’s a win-win-win deal, since the ease-of-use attracts more people to the new site, it enhances the Facebook brand, and it simplifies the customer interaction.

Startup 102

Startup Customer Custom IBM 102

Startup Professionals Musings

MAY 16, 2016

They don’t realize that strong team engagement leads to even stronger customer engagement, which can more than double your startup revenue and growth, according to experts. Team members with a compelling sense of social or environmental purpose feel an extraordinary engagement. Facilitate and use customer, peer engagement feedback.

Software Review 57

Software Review Satisfaction Startup Training 57

Startup Professionals Musings

NOVEMBER 12, 2017

Too many customers have long felt distanced from many successful brands, seeing them as closed and mysterious environments, focused only on profits and killing competitors. They may not have noticed the wave of “open businesses,” spawned by the Internet and social media. Shared leadership (member and customer led).

Organization 57

Organization Social Media Customer Custom 57

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Other examples include smart-home remote control, cell-phone tracking, and remote auto traffic sensors. Social Media. Mobile Computing.

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107