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What Entrepreneurs Can Learn From The Grateful Dead

InfoChachkie

Grateful Dead Bootlegs. Record executives were dumbfounded by the Grateful Dead’s strategy of encouraging their Deadhead fans to create and share bootlegs of their live performances. Instead of attending one show, the Grateful Dead’s fans routinely went to several, in some cases following the band on tour and attending dozens of shows.

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Customer Support Training | What is excellent customer service?

Tech Zulu Event

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

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Lowercase Capital

Tech.Co

We are grateful for the companies who have chosen us, feel lucky for the chance to collaborate with such brilliant and happy people, and we are proud of how hard they work to bring smiles to their users and customers. We take you seriously, and ourselves not so seriously. We wear our hearts on our oft-wrinkled sleeves.

Capital 70
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Rockoco Gets $1.5M For Super-Polishing Diamonds

socalTECH

Rockoco has developed technology--based on etching diffraction gratings, and using standard semiconductor technology--which increases the "fire" of polished diamonds. Rockoco also said it has scored its first customer--for a $12M order--diamond seller Subari Bros.

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My Favorite Entrepreneur Story in a Long Time

Both Sides of the Table

So grateful was David Tran for the people who provided safe passage from Vietnam for him that he named his company after the Taiwanese ship that carried him away. So he made hand-made batches in a bucket and drove it to customers in his van. If our product is still welcomed by the customer, then we will keep growing.”

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5 Keys To Being Seen As A Valued Contributor At Work

Startup Professionals Musings

Be able to provide a current understanding of these objectives by regularly asking for feedback from stakeholders, including vendors, customers, and peers, and really listening to what they need. Prioritize stakeholders essential objectives first. At the same time, make sure everyone understands your goals, and the results you expect.

Coach 119
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Reflections on 2018: Jeb Spencer, TVC Capital

socalTECH

My long-time business partner, Steve Hamerslag and I are so grateful for our people at TVC, the CEOs, management teams and employees at our portfolio companies and for our investors for their dedication, commitment and steadfast support. Lexus studied customers in the US and predicted that car buyers had just had it with clunky US cars.

Capital 113