Remove Customer Remove Organization Remove Outsource Remove Outsource Development
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Six Criteria for Outsourcing the Right Processes

Startup Professionals Musings

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. Protect your intellectual property.

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Six Key Factors in the Right Outsourcing Decision

Startup Professionals Musings

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. Protect your intellectual property.

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To Outsource or Not to Outsource Software

Startup Professionals Musings

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. Protect your intellectual property.

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5 Pitfalls to Avoid When Transforming Your Business

Startup Professionals Musings

Transforming your organization for the new global economy requires perseverance and long-term thinking. Outsourcing the entirety of building a new system. I recommend outsourcing for flexibility in existing operations, but you need to take the leadership role in preparing your company for the future.

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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Customer 113
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8 Signs Of A New Business Initiative And Not A Hobby

Startup Professionals Musings

I’m not suggesting that you model your startup after the complex corporate organizations you hated in your last job, but there are at least eight key functions and activities that every investor expects to find in a startup proposal with any real potential to change the world. Solution development and delivery.

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5 Keys To The Culture Change Required For Innovation

Startup Professionals Musings

Your people on the customer front lines have the input you need on institutional changes required. Listen to them, garner their trust and support, and assimilate your transformational vision for the organization. Synthesize empathy with customers with new trends. Motivate volunteers for rapid-change teams.