article thumbnail

Mindflash.com Takes On Online Training

socalTECH

Santa Barbara-based Mindflash.com , an online training platform site headed by former Mint.com Chief Marketing Officer Donna Wells, said this week that it has officially launched its online trianing platform. The firm says it is targeting small businesses, and offers a way to help those businesses provide employee training.

Training 133
article thumbnail

ChargerHelp raises $2.75M to keep EV chargers working

TechCrunch LA

One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. Demand for ChargerHelp’s service has attracted customers and investors. Terry said they have also hired their core team of seven employees and trained their first tranche of technicians.

Incubator 287
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Modern Companies Have Redefined Customer Support

Startup Professionals Musings

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

article thumbnail

Citadel Defense Scores $4M Contract

socalTECH

According to the company, an undisclosed government customer has selected its systems as the preferred radio frequency sensor, to be used for pre-deployment training, mobile security, and fixed site protection. Citadel Defense is led by CEO Christopher Williams.

article thumbnail

7 Ways Your People Skills Are The Key To Your Success

Startup Professionals Musings

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Startup 111
article thumbnail

7 Success Factors When Your People Are The Solution

Startup Professionals Musings

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Startup 174
article thumbnail

10 Keys To Real Innovation In Your Next New Business

Startup Professionals Musings

The most common proposals I hear are for yet another social networking site ( 200 on Wikipedia ), or another dating site/app ( over 1500 in the USA ). It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Training and coaching.

Coach 137