Startup Professionals Musings

OCTOBER 25, 2014

I see entrepreneurs every day who are trying to change the world with a new idea, and startups that are trying to survive their hyper-growth phase by changing processes to meet demand. Define hard (data) and soft (anecdotal) metrics on the change, as well as on the quality of your leadership. Make sure they match before you commit.

Startup 108

Startup Resource Metrics Technical Review 108

Startup Professionals Musings

MAY 1, 2019

With the real data from that surge, you need to take a hard look at business model realities, cost of customer acquisition, inventory costs, and other key metrics. Document processes and metrics for economies of scale. As your business grows, you need employees who can execute quickly and consistently, with minimal training.

Metrics 86

Metrics Startup Training Customer 86

Startup Professionals Musings

APRIL 20, 2013

I see entrepreneurs every day who are trying to change the world with a new idea, and startups that are trying to survive their hyper-growth phase by changing processes to meet demand. Define hard (data) and soft (anecdotal) metrics on the change, as well as on the quality of your leadership. Make sure they match before you commit.

Startup 101

Startup Resource Metrics Technical Review 101

Both Sides of the Table

JUNE 5, 2011

So in 2011 as a startup company if you can generate lots of demand you can definitely raise an A round of capital (say $3 million) at a $7 or 8 million pre-money valuation or slightly higher whereas just two years ago you would have struggled. It’s hard to stop a train. Here’s the problem.

Startup 336

Startup Pricing Technical Review Marketing 336

Startup Professionals Musings

JANUARY 11, 2014

Provide direct customer contact to everyone, as well as training. Failure rates this high demand a new mindset and startups are the logical place for this to happen. Failure rates this high demand a new mindset and startups are the logical place for this to happen.

Entrepreneur 110

Entrepreneur Startup Training Statistics 110

Startup Professionals Musings

SEPTEMBER 22, 2023

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Know your customers intimately.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

SEPTEMBER 14, 2011

Provide direct customer contact to everyone, as well as training. Failure rates this high demand a new mindset and startups are the logical place for this to happen. Failure rates this high demand a new mindset and startups are the logical place for this to happen.

Startup 94

Startup Marketing Training Statistics 94

Startup Professionals Musings

SEPTEMBER 18, 2015

Based on my own many years of experience as both an employee and an executive, here are my key recommendations to improve your business productivity, traction and momentum: Implement business metrics, and tie incentives to results. Incentives don’t need to be all cash. Incentivize everyone to act rather than react.

Training 105

Training Entrepreneur Tool Metrics 105

Startup Professionals Musings

JUNE 8, 2019

A recent high-profile one, Theranos , the blood-testing company, had no trouble getting customers, but promised more than their technology could deliver, Another, Shyp , an early on-demand delivery platform, blamed their demise on premature scaling. Demand continuous innovation to keep up with change.

Startup 88

Startup Demand Training Customer 88

Startup Professionals Musings

MAY 12, 2019

Provide direct customer contact to everyone, as well as training. Failure rates this high demand a new mindset and startups are the logical place for this to happen. Failure rates this high demand a new mindset and startups are the logical place for this to happen.

Startup 94

Startup Training Statistics Summary 94

Startup Professionals Musings

AUGUST 7, 2020

Although his focus is naturally on bigger companies, I contend that his recommended strategies apply equally well to entrepreneurs and startups: Demand a mindset of deep thinking for the long term. Attract, train, and reward only the best leaders. Cote, former Chairman and CEO of Honeywell.

Technical Review 124

Technical Review Layoffs Social Media Metrics 124

Startup Professionals Musings

NOVEMBER 29, 2012

Provide direct customer contact to everyone, as well as training. Failure rates this high demand a new mindset and startups are the logical place for this to happen. Failure rates this high demand a new mindset and startups are the logical place for this to happen.

Startup 93

Startup Training Statistics Summary 93

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Know your customers intimately.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

AUGUST 6, 2010

Provide direct customer contact to everyone, as well as training. Failure rates this high demand a new mindset and startups are the logical place for this to happen. Failure rates this high demand a new mindset and startups are the logical place for this to happen.

Startup 78

Startup Training Statistics Summary 78

Both Sides of the Table

NOVEMBER 14, 2017

and we were met with weak demand, slow growth and high costs. We hired Chang Paik who had previously worked at Goldman Sachs and had already been CFO for a startup so he had both the “academy training” of a world-class organization as well as the scrappiness of startup life.

Startup 286

Startup Technical Review Customer Custom 286

Startup Professionals Musings

OCTOBER 8, 2018

They have to be energized and able to adapt as the market and competitors demand. You need to communicate quantified and updates goals quarterly, including the metrics to assess progress and success. These are your eyes and ears, in daily contact with customers, who are as committed to delighting customers as you are.

Technical Review 84

Technical Review Customer Custom Startup 84

Startup Professionals Musings

JUNE 2, 2019

Many new venture owners have trouble disengaging from the escalating demands of their business to celebrate the small successes of the people and customers who depend on them. That means a priority on coaching and mentoring, as well as training and tools, before focusing on results metrics.

Tips 97

Tips Mentor Coach Metrics 97

Startup Professionals Musings

MAY 9, 2016

When the business starts to scale, you need documented processes and people with the right skills and training who can do the right work without you. You can’t demand total loyalty from all, so you have to learn to accept criticism without being defensive. Trust your gut, and ignore naysayers. Happy to work and live on your own terms.

Social Network 59

Social Network Startup Demand Entrepreneur 59

Startup Professionals Musings

MAY 7, 2017

Provide direct customer contact to everyone, as well as training. Failure rates this high demand a new mindset and startups are the logical place for this to happen. Failure rates this high demand a new mindset and startups are the logical place for this to happen.

Startup 56

Startup Training Statistics Summary 56

Startup Professionals Musings

JANUARY 25, 2016

It must be written down, with measurable team objectives, validated by metrics and compared against competition. Provide coaching and mentoring as well as training. Formal training for the team is just the beginning, not the end. Most importantly, your actions speak louder than words.

Customer 55

Customer Custom Startup Coach 55

socalTECH

JULY 10, 2019

What we learned, is there is so much more demand from existing retailers and platforms that sell directly to consumers, and discovery platforms like Foursquare, who wanted to user our IP as a layer, versus a standalone product. That allows us, at the end of day, to look across an extremely large set of data.

Pricing 113

Pricing Startup North Hollywood Platform 113

LATechDigest

MAY 12, 2016

The company also added two new dashboards to Cornerstone Insights , its predictive and prescriptive analytics solution that equips business leaders with the intelligence to better recruit, train, manage and develop their people. Cornerstone Planning.

Cornerstone OnDemand 40

Cornerstone OnDemand Product Artificial Inteligence Organization 40

Both Sides of the Table

JULY 21, 2014

Did they do a major training program? Create company measures for success that go beyond financial metrics. You manage what you measure so be careful about having too narrowly defined of performance metrics. Run board meetings that force strategic discussions rather than cheering sessions focused on financial metrics.

Marketing 354

Marketing Case Study Metrics Sales 354

Startup Professionals Musings

MARCH 25, 2022

You may think it’s great that demand exceeds your supply chain, but customers only remember it as a loss of your credibility, and will tell others. Hire the best, and provide necessary training and tools. Remember that the largest customers are often the slowest to pay, and the most likely to demand support and return concessions.

Startup 134

Startup Training Tool Demand 134

Startup Professionals Musings

MAY 30, 2022

Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

FEBRUARY 4, 2015

Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics.

Startup 108

Startup Sales Metrics Entrepreneur 108

Startup Professionals Musings

SEPTEMBER 1, 2019

Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics.

Startup 97

Startup Sales Metrics Guide 97

Startup Professionals Musings

NOVEMBER 3, 2013

Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics.

Sales 96

Sales Metrics Startup Entrepreneur 96

Startup Professionals Musings

SEPTEMBER 13, 2017

Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships. Managing business growth is more than metrics.

Startup 56

Startup Sales Metrics Guide 56