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Using Social Media To Deal With Customer Trolls

InfoChachkie

In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. Tige Young''s social media missives.

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32 Questions Developers May Have Forgot to Ask a Startup Founder

SoCal CTO

Almost every day I'm talking to early stage startup founders (see Free Startup CTO Consulting Sessions ) about what they plan to do. Many of these founders have talked with several developers or development firms about their plans. Tell me about the business. What are some good examples of similar sites? Which devices?

Develop 396
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32 Questions Developers May Have Forgot to Ask a Startup Founder

SoCal CTO

Almost every day I'm talking to early stage startup founders (see Free Startup CTO Consulting Sessions ) about what they plan to do. Many of these founders have talked with several developers or development firms about their plans. Tell me about the business. What are some good examples of similar sites? Which devices?

Develop 384
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Here are 10 Tips from BuzzFeed to Make Your Content Go Viral

Both Sides of the Table

I recently had the pleasure of spending an hour with Jon Steinberg, president of Buzzfeed , a company who focuses on helping media companies make their content go viral. We also talked about why Jon decided to leave Google to become an EIR at a VC firm (Polaris) – minute 33. That’s why people turn up to Buzzfeed.

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Entrepreneurs: Are You an Olympic Athlete or a Spectator?

InfoChachkie

This week the SBW2012 Conference in DC offers sessions geared for small businesses including a Social Media forum, Business Matchmaking, and Federal Contracting 101. Since the London Olympic Games are about a month away, let’s explore the connection between small business ownership and elite athletics. Performance is the equalizer.

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23 Startup Tips From Oprah Winfrey

InfoChachkie

Winfrey was an unlikely candidate to become one of the most dominant media personalities of modern America. When I began gathering examples of Oprah’s wisdom, I expected to identify a handful of quotes relevant to entrepreneurs. Did Oprah know anything about preparing food on live television? Forget about the fast lane.

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7 Business Mistakes Serial Entrepreneurs Never Make (Twice)

InfoChachkie

Fallacy: The sad reality is that PR Firms value their relationships with media and industry gatekeepers more than their relationship with any single client. As soon as they encounter resistance from a trusted media compatriot, they will invariably relent, in order to protect their long-term relationships. Share and Enjoy.