TechEmpower

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

Generative AI 348

Generative AI Artificial Inteligence Tool Knowledge Base 348

Both Sides of the Table

JUNE 12, 2010

How could it be when they always have “schlocky” ads or PSAs (public service announcements). Google Analytics vs. Facebook’s new analytics tool. Online text book rental service. Offers a private label service that allows campus book retailers to offer an online rental model; serves 1.3mm to-date. Read more: TechCrunch.

Venture Capital 217

Venture Capital Capital Metrics Competition 217

socalTECH

SEPTEMBER 20, 2010

Jackson, CEO and co-founder of CapLinked (www.caplinked.com), which is developing tools to help entrepreneurs and investors connect. For investors, it gives them a dash board of key metrics, and ensures those investors stay in the loop. For entrepreneurs raising capital, the tool makes it easier to be transparent and share information.

Southern California 243

Southern California Entrepreneur Software Review Yammer 243

Both Sides of the Table

JULY 15, 2011

Most web publishers measure where their traffic is coming from using an analytics package such as Google Analytics, Omniture or Core Metrics. does is it allows publishers to be able to track each individual share behavior to a level of granularity that almost no other campaign tracking tool allows. Today they’re wrong.

Social Media 292

Social Media Google Media Marketing 292

Berkonomics

JULY 27, 2023

That’s how you would feel if you ran your company without a dashboard containing relevant metrics that drive your company. and great, relevant metrics? Email readers, continue here…] Metrics should be created by you and your managers to measure near real time progress of your enterprise. The post Go ahead!

Metrics 156

Metrics Screening Email Customer 156

InfoChachkie

AUGUST 22, 2016

The Most Important Metric. Near the conclusion of our discussion, I asked each CEO to name any non-obvious metrics by which they guide their businesses. However, these metrics measure your company’s success, not that of your customers. Such metrics will obviously differ. He started by stating, “We track customer success.”

Customer 124

Customer Custom Cornerstone OnDemand Metrics 124

Startup Professionals Musings

DECEMBER 12, 2021

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. The tools to help you with all these actions continue to evolve.

Social Media 127

Social Media Media Metrics Satisfaction 127

Both Sides of the Table

NOVEMBER 2, 2010

This one deals with “arming&# your teams – preparing them for battle by giving them the right tools to increase their win rates. Some objections are real and they end up becoming changes to your product, your service plan or your pricing / bundling.

Sales 289

Sales Startup Training Pricing 289

TechCrunch LA

DECEMBER 5, 2018

The former President of ExactTarget and later chief executive of Salesforce Marketing Cloud has made billions of dollars building products to help support customer service and now he’s back at it again with his latest venture MetaCX. If customers are doing the things i want them to be doing through my product.

Chief Technology Officer 145

Chief Technology Officer SaaS Metrics Customer 145

socalTECH

JUNE 25, 2012

Santa Barbara-based Likeabilitee (www.likeabilitee.com) has come up with a new, highly visual service which makes it very easy for you to analyze and understand how people are engaging with your social media posts on Facebook. What's the idea behind the service, and what can do with it? What is Likeabilitee? We love data visualization.

Social Media 203

Social Media Startup Tool LAMP 203

SoCal CTO

MARCH 9, 2007

Some very interesting graphics including this heat map: Very cool visualization tool! Social Media for Service Professionals LearnTrends Speakers and Topics Accounced Tags not Folders - LinkedIn Saved Profiles Product Management for Startups in Los Angeles – S. ► February (2) CTO Founders / Cofounders Part-Time Startup CTO?

Venture Capital 150

Venture Capital Invest CTO Coach Southern California 150

Startup Professionals Musings

OCTOBER 2, 2013

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. Find the right tools to analyze the ROI. ROI entrepreneur startup metrics social media business'

Social Media 101

Social Media Media Entrepreneur Metrics 101

socalTECH

JUNE 15, 2017

As revenue comes back from the platforms and services they've monetized that content on, we automate the disbursement of payments to everyone at the same time. Technology was changing the business and our jobs as agents and managers, and we needed to figure out how to leverage tools to create more opportunities.

Startup 140

Startup Content Metrics Platform 140

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Provide training, tools, and required decision authority. Incentives should be a combination of metrics and recognition to highlight results.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

JANUARY 15, 2022

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. Find the right tools to analyze the ROI. Spend your time and money on other platforms.

Social Media 126

Social Media Media Startup Platform 126

Startup Professionals Musings

MAY 5, 2013

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. The tools to help you with all these actions are still evolving. Get attention and reach your audience.

Social Media 102

Social Media Media Entrepreneur Metrics 102

TechCrunch LA

MARCH 19, 2021

It shows that some of the largest cities, with billion dollar budgets, will open their wallets to pay for the tools they need to get a better handle on how they’re contributing to the climate change that threatens their own citizens.

Los Angeles 192

Los Angeles Marketing Study Angel 192

Startup Professionals Musings

NOVEMBER 28, 2020

Years ago, it cost a million dollars for a new e-commerce site, one that you can now create for almost nothing with current tools and technology. Incorporating a business entity early through online services. Using new tools for recruiting key players and advisors. The cost of social media done well is low.

Tips 161

Tips Startup Social Media News 161

Both Sides of the Table

JULY 1, 2010

And finally, Scott demonstrated his internal management tool for managing the metrics of his business. A location based service which incorporates social and gaming elements. Offers virality optimization tools and A/B testing inside Facebook. It’s awesome. The deals we quickly went through are: 1. Foursquare. -A

Zag 249

Zag Truecar Venture Capital CarsDirect 249

Startup Professionals Musings

MARCH 9, 2019

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. The tools to help you with all these actions are still evolving.

Social Media 98

Social Media Media Metrics Satisfaction 98

Both Sides of the Table

NOVEMBER 14, 2017

How profitable is my product or service? What sized team can I afford in order to sell, market & provide service to these customers? An example of the systems companies build are pricing & revenue management tools to best help to optimize yield. How long does it take me to pay back my original customer acquisition costs?

Startup 287

Startup Technical Review Customer Custom 287

Both Sides of the Table

MAY 27, 2013

In this period (less than 2 years) he has brought on incredibly talented senior execs is sales, marketing, product management, client services, finance, vp engineering and more. Here is what I imagine Rob would say were his most effective tools. Growth like this, this early in a company’s lifecycle rarely happens.

Tips 366

Tips Email Venture Capital CTO Coach 366

Startup Professionals Musings

SEPTEMBER 28, 2012

Experiment with social media tools. The basic tools are the platforms like Twitter and Facebook. A most valuable tool is WordPress or TypePad for blogging. You need these to add the human element to your business or service. Define relevant metrics and measure. People love to share what they know.

Social Media 115

Social Media Media Startup Social Network 115

Startup Professionals Musings

JUNE 7, 2020

Products and services for a business need to be attuned to customer requirements, cost and quality tradeoffs, with milestones for pricing and completion. Formalize the use of tools and information technology. Marketing, sales, support, and service operations. Solution development and delivery.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

SEPTEMBER 21, 2020

First you work in the kitchen for a while, learning some tools of the trade, experiment with a few recipes, and test on willing clients. You need a good cook, good marketing, and first-class service. Finally you create and document your recipe (business plan). not a solution looking for a problem) Be sure you have a great team.

Startup 156

Startup Coach Metrics Marketing 156

SoCal CTO

MARCH 22, 2007

Its also been interesting to see the interaction of tools involved - Social Networking, Blogging and a Discussion Group. LinkedIn has been my primary tool for keeping track of who to invite. * Certainly it suggests that theres need for something more than MyBlogLog , Explode , CoComment , etc. How do you use LinkedIn?

Blogging 150

Blogging CTO Coach CTO Hire Southern California 150

Startup Professionals Musings

AUGUST 22, 2012

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. Find the right tools to analyze the ROI. Spend your time and money on other platforms.

Social Media 95

Social Media Media Startup Platform 95

Startup Professionals Musings

AUGUST 23, 2023

We all have our favorite metric and our passion, but keeping up with real-world changes and trends seems to be always just out of reach. In my experience, all business metrics are still used too often for people management and accountability, rather than business management. Use statistical tools often to validate your assumptions.

Metrics 81

Metrics Demand Statistics Sample 81

Startup Professionals Musings

JUNE 18, 2011

You can jump into social media with a poor brand definition, poorly focused content, unrealistic expectations of customer service, or be killed by malware or viruses. Assess social media relevance to your product or service. Find the right tools to analyze the ROI. Spend your time and money on other platforms.

Social Media 93

Social Media Media Entrepreneur Platform 93

Startup Professionals Musings

DECEMBER 22, 2021

Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy. Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service.

Customer 114

Customer Custom Satisfaction Metrics 114

socalTECH

MAY 17, 2019

For today's interview, we sat down and spoke with David Loo , the founder and CEO of Perspectium (www.perspectium.com), a startup which is developing service management applications designed to help connect different, enterprise service management software products together. Perspectium recently raised a funding round from TVC Capital.

SaaS 113

SaaS Startup Customer Custom 113

Both Sides of the Table

JULY 19, 2011

Not just the fact that you Tweet publicly versus privately, but also that they’re open in letting their Tweet stream flow into other products & services. In a world where it’s easier to judge the immediate value of a business, I know that metrics like “time on site&# matter. They’re an open feed.

Social Media 274

Social Media Google Media Startup 274

socalTECH

MAY 2, 2017

We spoke with Andrew about how the company pivoted from its original model after finding a huge amount of traction for its sales software and data, and its ability to guide brokers on the best practices for them to close more deals, which it is now offering as software-as-a-service. What is Digsy? My background is in commercial real estate.

Sales 145

Sales Startup Email Tool 145

Tech Zulu Event

JANUARY 23, 2013

The brother & sister founders (yes, brother and sister) of PromoJam used their knowledge of the social marketing industry to capitalize on a visible market opportunity by reinvesting into the company and expanding beyond client services. We’re talking real-time metrics here, ladies and gentlemen. PromoJam 2.0

Platform 99

Platform Metrics Social Media Marketing 99

Startup Professionals Musings

MARCH 10, 2023

Products and services for a business need to be attuned to customer requirements, cost and quality tradeoffs, with milestones for pricing and completion. Formalize the use of tools and information technology. Marketing, sales, support, and service operations. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

MAY 4, 2020

After investigating these successes, I have isolated certain strategy elements which I now offer to you as expeditors of success in starting a new business, independent of the product or service you are offering, as well as the market segment you are targeting. Define success metrics, and measure progress regularly.

Startup 123

Startup Outsource Development Entrepreneur Outsource 123

Startup Professionals Musings

MAY 12, 2021

It’s easy to fall back on the generic message that your solution is easier to use, has more function, and comes with great service, but who looks twice at that message? A simple and inexpensive way to do this today is to add an interactive tool like LeadChat to your website. Build a marketing plan with deliverables and metrics.

Technical Advisors 154

Technical Advisors Tips Marketing Case Study 154