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Why You Need Tools And Analytics For Employee Metrics

Startup Professionals Musings

With the latest advances in software technology, it’s no longer cost-prohibitive for business entrepreneurs, who can’t yet afford a human resources department, to take advantage of analytics tools. Use data analysis and metrics to measure for results. Subjectively measuring employee engagement. Where are you along this spectrum?

Metrics 98
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10 Keys To Real Innovation In Your Next New Business

Startup Professionals Musings

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Training and coaching. Set milestones and meet them. Ownership.

Coach 137
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8 Tactics To Make Service Your Competitive Advantage

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Know your customers intimately.

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10 Questions To Lead You To Timely Successful Change

Startup Professionals Musings

In both cases, it’s easy for them to become frustrated and give up, since most have never been trained in change management, and don’t even know what questions to ask. Words alone, like “improved efficiency”, “paradigm shift,” and “breakthrough technology” won’t convince people to follow you. Make sure they match before you commit.

Startup 155
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10 Keys To Success Despite Accelerated Market Change

Startup Professionals Musings

Quantify the results, and avoid any fuzzy words, such as better usability, advanced technology, or more productivity. Put operational systems and metrics in place early. Proactively provide training and team member rotation. Highlight the competitive edge you bring to the market.

Marketing 116
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8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. Know your customers intimately.

Startup 154
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6 Keys To A Winning Business Model For Your Customers

Startup Professionals Musings

Decide early where and when money will come from, set some milestones and metrics, and work to a plan, or be caught short. Don’t assume that only customer-facing employees need to understand sales, and that these people can be hired and trained at the last minute. Word of mouth is not adequate for marketing and sales.

Customer 109