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Quest Software Loses CEO

socalTECH

Aliso Viejo-based Quest Software said Tuesday afternoon that CEO and President Doug Garn has stepped down. Quest said that Garn is stepping down due to "pressing health issues." Quest is a developer of IT management software for the enterprise. Vinny Smith, previously Executive Chairman of Quest, returns as CEO.

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If You Don’t Respect Your Customers You Won’t Be Successful

Both Sides of the Table

I had dinner this week with a top new customer at one of our enterprise software investments. I wish I did more enterprise software investing because when I attend meetings like this I realize that this is my core DNA – rolling out business software solutions to customers. The press don’t get your financials.

Customer 341
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Start-ups are all Naked in the Mirror

Both Sides of the Table

We went through the euphoria of massive exposure at the time of our launch due to an article that ran in the Financial Times. Our software wasn’t fully baked. We had one of the largest US software companies talk about buying us. You’re only reading our competitor’s press releases. We were unprepared.

Startup 331
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

But it seemed strange to me that we would openly talk about stuff rather than waiting for a big announcement to the press. Customers, press and the market responded positively. ‘ Here are some steps in the Inside Out organization. What changed for us was Tim Barker arrived. cared about the feature set.

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Southern California Technology Jobs Surge

socalTECH

The LA market is going insane," says Janine Davis , a recruiter at Technical Connections in Los Angeles, saying she is seeing the most demand in all software engineering areas, ERP/CRM, quality assurance, and even for DBAs, administrators, and network engineers.

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Everybody Wants Their Pound of Flesh (Negotiating with Buyers)

Both Sides of the Table

Your IT Reviewer. They’ve had years of business-unit managers buying software solutions they didn’t need and that eventually become shelfware. Your business unit buyer isn’t used to negotiating software and if you won over the IT team with your prowess then you’re feeling pretty good. Not so much.

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Building A Dream Team For Mobile Advertising, with Gradient X

socalTECH

If there were such a thing as a "Dream Team" for mobile advertising, you would be hard pressed not to pick the founding team of Los Angeles-based Gradient X (www.gradientx.com), whose founders include Michael Lum (formerly of OpenX), Brian Baumgart (formerly at Adconion), and Julie Mattern (formerly of Rubicon Project). Why tackle mobile?