TechCrunch LA

APRIL 21, 2020

Maven had paused service due to the COVID-19 pandemic. The company sent an email to customers Tuesday that after examining the business, the car-sharing industry and COVID-19, it decided to shutter the service permanently. Maven had already suspended its consumer car-sharing and a peer-to-peer service due to COVID-19.

Los Angeles 215

Los Angeles Technical Review Email Services 215

Startup Professionals Musings

AUGUST 4, 2017

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 85

Customer Custom Product Marketing 85

SoCal Tech Calendar

APRIL 6, 2017

Wednesday, April 12, 2017 -- Funding your Innovation. This course is about selling your innovation to investors, grant proposal reviewers, potential strategic partners, and to your intended customers. Are your target customers not buying-in? Santa Ana District SBDC. Do you need to build better market traction?

Funding 100

Funding Course Customer Custom 100

Startup Professionals Musings

NOVEMBER 24, 2017

What neither group seems to fully comprehend is that retail needs to fundamentally change to succeed, far beyond the addition of an online component, to meet the experience expectations of today’s generation, an oversupplied global marketplace, and technology for instant pricing and distribution. Look outside for benchmarks.

Customer 52

Customer Custom Technical Review Summary 52

Startup Professionals Musings

JUNE 5, 2017

Even the most diligent investors are often surprised by apparently solid business startups that fail, while others succeed, despite the odds. This is an emerging theme in the past decade as investors learn that customers assign more value and loyalty to business owners who display this attribute. Use active listening to learn the most.

Technical Review 60

Technical Review Startup Mentor Study 60

Xconomy

DECEMBER 28, 2017

ACM International Collegiate Programming Contest World Finals 2017. ICPC World Finals 2017, held in Rapid City. In 2017, it was in Rapid City, South Dakota. It was always sort of shocking to people, even on a national level, when they would hear [that Rapid City was hosting ICPC 2017],” Jensen said.

Coach 75

Coach Technical Review Carson Networking 75

Startup Professionals Musings

JUNE 3, 2019

There are others, like LifeLock , acquired in 2017 by Symantec for $2.3 Market your solution and user benefits, not the mysterious technology behind it. Sometimes the problem cause is that startups forget the technical standards and quality processes that every Internet rollout must follow to reduce the risk.

Technical Review 78

Technical Review Symantec Social Network News 78

Startup Professionals Musings

JANUARY 30, 2017

In fact, I can condense the sum of my business experiences into eight key disciplines: Start with a total and ongoing customer focus. Don’t assume anything until you have done market research and listened to real customers. Then assume the customers will change over time, so never stop listening.

Ideas 72

Ideas Startup Metrics Entrepreneur 72

socalTECH

SEPTEMBER 4, 2018

Customers heavily adopted in-person returns. We saw the steady stream of customers Nordstrom Rack was getting from HauteLook shoppers, and we realized that we could do that same thing with any retailer. Customers expect the retailers to pay for those returns, they expect returns to be free, and they expect outbound shipping to be free.

Training 100

Training Customer Custom Software Review 100

Startup Professionals Musings

MAY 22, 2017

If you see signs of internal misalignment, such as too many meetings, overload of emails, or lack of engagement at any level, now is the time to take action before customers and employees both sense it and leave you. Update skill requirements as technology and the market changes. Assure team alignment of values with company values.

Companies 54

Companies Company Technical Review Coach 54

Startup Professionals Musings

MAY 15, 2017

Yet in this age of technology, many seem to favor tools and data to get the edge, or can’t find the time to talk to real people. Each time I mentor an entrepreneur, I learn new things about their technology, customers, and business domain. Regularly review progress and adjust focus (Review and Renewal).

Mentor 61

Mentor Technical Review LAMP Coach 61

Startup Professionals Musings

FEBRUARY 24, 2017

From his own successes and failures in this domain, he explains how the rules and customer expectations have changed in today’s world, and he offers some practical guidance on how to survive in this new world. They expect reviews and testimonials from other clients. Marty Zwilling First published on Inc.com on 02/09/2017.

Social Media 56

Social Media Pricing Technical Review Demand 56

Startup Professionals Musings

APRIL 17, 2017

Of course, nobody really knows all of what tomorrow will bring, in terms of globalization, digital technology, or demographic shifts, but most experts agree that certain elements are already obvious, and things must be done today to get your business ready in time. Data technology facilitates more fact-based decisions.

Companies 55

Companies Company Artificial Inteligence Technical Review 55

Startup Professionals Musings

JANUARY 20, 2017

I’m a strong believer that a great team can achieve success with a less impressive product offering, while potentially disruptive technology often goes nowhere due to a team with an uninspired work ethic. These will provide the competitive edge you need with customers and less-focused team members. Never makes excuses.

Funding 55

Funding Satisfaction Customer Custom 55

Startup Professionals Musings

MARCH 31, 2017

The business leaders who create real technology paradigm shifts, or have changed the world of commerce, don’t advertise their failures, but they still feel them. They tried to make traffic signals intelligent way back in the early ‘70s, but found out that it takes more than technology to change government bureaucracies.

Social Media 63

Social Media Technical Review Entrepreneur Commerce 63

Tech Zulu Event

OCTOBER 1, 2015

Startups and SMBs have been able to take advantage of the cloud, and all of the speed and flexibility it offers, long before large enterprise companies due to strict security and privacy standards, as well as regulations for major industries like banking, healthcare, and financial services.

IBM 40

IBM IBM Technical Review Patents 40

Startup Professionals Musings

AUGUST 16, 2017

Smart business executives learn to use new technology software to give them new insights and more free time. They see customer support as positive lessons to improve quality and processes. After a good night’s sleep we are relaxed and ready to review the good news, and take on the challenges of strategic issues.

Software Review 57

Software Review Technical Review Startup Press 57

Southern California Edison Blog

JANUARY 2, 2019

Customers are demanding denser coverage and higher speeds in expanding areas. T-Mobile and Sprint, for example, invested billions of dollars in 2017 to bring 5G service to customers in the US by 2019.¹. Review Wireless Backhaul Capabilities. The telecom industry is rapidly transforming. They aren’t the only ones.

Networking 45

Networking Demand Southern California .Net 45

Xconomy

AUGUST 9, 2016

Apple’s iPhone 7 is due out next month. Customers who want to listen to music or podcasts on their iPhones will need to get Bluetooth earbuds or new headphones with Lightning connectors. The company might be planning something splashy for 2017, the 10th anniversary of the original iPhone.

Software Review 40

Software Review Screening Design Mobile 40

Startup Professionals Musings

JANUARY 27, 2017

Customer service has traditionally been a support function to respond to customer initiated requests, meaning someone waits for the phone to ring or for a website support request form. The old days of routing a customer to a single phone queue for any request will quickly kill any brand loyalty or advocate referral.

Customer 95

Customer Custom Services Technical Review 95

Both Sides of the Table

SEPTEMBER 19, 2017

So while not one single Latino actor, director, writer or producer was nominated for the major awards in 2017 and the last major acting Latina win was 10 years ago and acting Latino win was 27 years ago — audiences are craving content that resonates with their experiences.

Media 269

Media Content Course Technical Review 269

Startup Professionals Musings

APRIL 7, 2017

But the reality is that sellers are no longer in charge of the customer buying process. Reports suggest that 90% of today’s shoppers skip marketing pitches, to research online before they buy, and over 50% check user reviews before making a decision. The best way to do this is with real customer interviews.

Search Engine Optimization 58

Search Engine Optimization Startup SEO Customer 58

TechCrunch LA

SEPTEMBER 13, 2021

Since its 2017 inception, SpotOn has been focused on providing software and payments technology to SMBs with an emphasis on restaurants and retail businesses. SpotOn will now have over 500 employees on its product and technology team, according to co-founder and co-CEO Zach Hyman.

Technical Review 296

Technical Review Software Review Invest Acquisition 296

Startup Professionals Musings

OCTOBER 20, 2017

Today, the move to digital technology is driving marketplace change at a seemingly ever-increasing rate. The pervasive Internet and mobile device access allows instant communication of new options, total sharing of customer experiences, and mass customization, on a world-wide scale. How tired are you feeling today?

Demand 54

Demand Technical Review Pricing Customer 54