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6 Steps To Providing Exceptional Customer Experiences

Startup Professionals Musings

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Tie customer experience to all compensation and recognition.

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Startup Boost Los Angeles Opens Apps For Fall Class

socalTECH

Startup Boost Los Angeles has opened up applications for its Fall 2019 class, according to the group. The programs--which does not charge fees or take equity from companies in its program--says it is seeking nine early stage startups to take part in its eight-week program, designed to help early stage startups.

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6 Keys To Enchanting Your Customers With Your Service

Startup Professionals Musings

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Tie customer experience to all compensation and recognition.

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MuckerLab Shows Off New Class Of Startups

socalTECH

Santa Monica-based startup accelerator MuckerLab unveiled its latest class of startups yesterday at its Demo Day, showing off the third class of companies out of its program. Muckerlab said it previous, 18 portfolio companies have now raised over $40M to date from venture investors. READ MORE>>.

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5 Tactics To Ensure Your Solution Is Customer Driven

Startup Professionals Musings

Instead, they need to validate a customer problem and real market need first. Don’t create solutions looking for a problem , since investors ignore these, and customers other than early adopters will be hard to find. I say again, customers buy solutions, not technology. Look for customer willingness and ability to pay.

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8 Ways To Increase Worker Buy-In And Customer Service

Startup Professionals Musings

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. Keep your team happy to create engaged customers. Build relationships and stop surveying customers.

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5 Practices For Developing A World-Class Startup Team

Startup Professionals Musings

With real-time online reviews and feedback via the Internet, and instant relationships via social media, a voice from the top that is inconsistent with what is heard from the firing line defines a dysfunctional and noncompetitive company for today’s customer. Thus team makeup is the critical success factor.

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