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6 User-Centered Design Guidelines To Thrill Customers

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Design 105
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6 Principles For Creating Great Customer Experiences

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Customer 150
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5 Ways To Focus Your Strategy On Delighting Customers

Startup Professionals Musings

The world keeps changing, and visible business strategies that worked well in the past, including being the premium brand or low price producer, simply don’t get the customer loyalty they once did. Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose.

Customer 133
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10 Reasons To Start A Company In An Economic Downturn

InfoChachkie

As Guy Kawasaki pointed out in our recent conversation , “…it is cheaper than ever to start a company. If there was ever a time to start a company, this is it.”. Determining the perfect moment to enter the startup market, whether by creating a company or joining an ongoing venture, is akin to timing the financial markets.

Company 257
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Fixing Tech’s Gender Problem Starts With Company Culture

InfoChachkie

On a micro level, you can do your part to fix tech's gender problem by recruiting people with diverse backgrounds and place them in a company culture that rewards those who challenge the status quo. Diversity on all levels, be it ideas, education, background, gender, ethnicity or otherwise, is critical to our growth. Share and Enjoy.

Company 100
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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Customer 113
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Leadership: Sell the dream while making the reality.

Berkonomics

And that includes potential customers as well as executives and employees. A leadership goal vs. a mantra: I once sat in on a roundtable meeting in which the executive of a company stated his goal as “educate the world.” Note that “Educate the world” elicited little response until the group saw the financial goal.

Education 156