Xconomy

JUNE 27, 2019

Degreed , which helps businesses upgrade the skills of their staffers through an online gateway to learning resources, announced Thursday it has raised $75 million to grow the service and expand internationally.

Training 82

Training Education Platform Course 82

socalTECH

JANUARY 29, 2018

Carlsbad-based satellite Internet services provider Viasat is ramping out its efforts to reach residential and business customers, with a new partnership with service provider Perfect 10. ViaSat said the move comes as it ramps up commercial Internet services from its ViaSat-2 satellite. READ MORE>>.

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Customer Custom Services Training 113

Startup Professionals Musings

MAY 9, 2022

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. The secret to success is 1% training and 99% reminding. Turn common sense into common practice.

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Customer Custom Services Training 123

Startup Professionals Musings

DECEMBER 13, 2020

Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Your competition is global, so today’s customers are demanding world-class service. Practice is better than training on what saying ‘yes’ looks like. Set the expectation for continuous improvement.

Customer 168

Customer Custom Services Startup 168

Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. This article is to shine a digital light on a few other companies who have “WOWED” me and their secret sauce to create long term impact that makes at least my day a little bit easier.

Customer 97

Customer Custom Training Services 97

TechCrunch LA

NOVEMBER 19, 2019

When the Los Angeles-based startup Maslo launched its first product in early 2018 , the company was focused on a direct-to-consumer tool designed to encourage mindfulness and self-awareness through a machine learning enabled avatar that would respond to individual’s inputs.

Coach 113

Coach Artificial Inteligence Product Services 113

TechCrunch LA

MARCH 29, 2021

. “There was an abandoned vehicle parked there and the station was surrounded by mud,” said Terry who is CEO and co-founded the company with Evette Ellis. Demand for ChargerHelp’s service has attracted customers and investors. The company said it has raised $2.75 Powering up. Hiring approach.

Incubator 287

Incubator Outsource Development Los Angeles Startup 287

TechCrunch LA

OCTOBER 27, 2020

The 29 year-old CEO has, indeed, built a decentralized ghost kitchen — and managed to convince Softbank’s latest Vision Fund to invest in a $120 million round for that the company announced today. million for Ordermark, a takeout order management service. Canters restaurant royalty raises $9.5 Image Credit: Ordermark.

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Funding Los Angeles Technical Review Training 263

socalTECH

JULY 28, 2015

Los Angeles-based HelloTech.com , a provider of in-home technical support and sales help, said Tuesday that it has launched a brand new site to help people purchase home technology services and products for their parents. The company currently only operates in Los Angeles, but said it plans to expand beyond the market later this year.

Technical Support 100

Technical Support Services Training Los Angeles 100

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 72

Services Startup Training Writing 72

socalTECH

JANUARY 6, 2021

A Texas on-demand rideshare and delivery service is hoping to gain traction in Los Angeles, with an eye on the luxury market, saying on Tuesday that it has launched a new expansion into LA. The company says it offers up its rides in "five-star crash rated SUVs" and a team of "fully employed, rigorously vetted and trained uniformed" drivers.

Demand 113

Demand Training Los Angeles Services 113

TechCrunch LA

SEPTEMBER 5, 2018

“I was the guy in the restaurant to pitch whenever there was a service or product,” Canter says. All of these different ordering services began to pop up and each one added more customers and incremental revenue, but each one brought challenges into our staff.” “All of a sudden online ordering started up.

Services 165

Services Los Angeles Startup Capital 165

socalTECH

NOVEMBER 12, 2021

Westlake Village-based NINJIO, a provider of cybersecurity awareness training services and content, says it has added Activision Blizzard executive Brett Wahlin to the company's board of directors.

Activision 113

Activision Westlake Village Training Entertainment 113

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Startup 154

Startup Training Customer Custom 154

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. It sounds like you actually do all your customer service in house?

Customer 113

Customer Custom Services Conference 113

socalTECH

DECEMBER 8, 2021

According to Cornerstone, WaitWhat's "Masters of Scale" podcast will be available on its Cornerstone Content Anytime service. Financial details of the deal were not announced.

Cornerstone OnDemand 113

Cornerstone OnDemand Santa Monica Netflix Training 113

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 174

Startup Training Services Writing 174

Berkonomics

MAY 3, 2018

Many executives and managers have made the mistake of using the financial and sales forecast to plan and execute hiring of new employees – so that they could be trained and up to speed when the demand arrives. In such instances, it is much less risky for a company to execute its plans for spending in coordination with forecast revenues.

Training 226

Training Layoffs Demand Resource 226

Startup Professionals Musings

JUNE 5, 2019

With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers. For example, the days are gone when simply replacing a purchase or giving your money back was considered premium service. Company amazingly finds you based on your interests.

Customer 84

Customer Custom Company Companies 84

socalTECH

JULY 17, 2020

Santa Monica-based Cornerstone OnDemand , which develops software and services used for employee development and training, says that its CFO, Brian Swartz, is leaving the company. According to Cornerstone OnDemand, Swartz is leaving on August 14th to "pursue another opportunity".

Cornerstone OnDemand 113

Cornerstone OnDemand Santa Monica Training Software 113

Startup Professionals Musings

DECEMBER 21, 2022

He is the Founder of the very successful Container Store , while still making Fortune magazine’s 100 Best Companies to Work For list for seventeen consecutive years. Start with only the very best people, demand excellence, and train them to stay ahead of the pack. Simultaneously deliver the best selection, service, and price.

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Training Customer Custom Social Media 127

Tech.Co

OCTOBER 27, 2023

In this guide, you'll learn exactly what Claude is, how it works, and all about its parent company, Anthropic. Anthropic is an AI startup company based in San Francisco, California. Since then, Google has invested almost $400 million in the startup and holds a 10% stake in the company, while Amazon has pledged up to $4 billion.

ChatGPT 136

ChatGPT Artificial Inteligence Training Startup 136

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 105

Services Startup Training Writing 105

TechCrunch LA

AUGUST 29, 2019

When ProGuides pulled the covers off of its service earlier this year, the young Los Angeles-based startup intended to give gamers a way to train with professional and semi-pro esports players from around the world. The LA-based company also has some venture-backed competition on the East Coast. ProGuides raised $1.9

Coach 180

Coach Seed Funding Training Platform 180

socalTECH

NOVEMBER 9, 2012

Who are the top tech companies to work for in Los Angeles? Despite a huge number of companies, we found there are a number which. Despite a huge number of companies, we found there are a number which. Demand Media consistently popped up near number one in the list of "companies to work for" from our readers. Demand Media.

Technical Review 279

Technical Review Company Companies Southern California 279

Startup Professionals Musings

JANUARY 2, 2019

Most of you aspiring entrepreneurs have no idea how dramatically your own role has to evolve as you develop a solution, start a business, and expect it to scale into a successful self-managed company. Recruit the best talent and promote/train team managers. For example, I knew Bill Gates back in the early startup days of Microsoft.

Company 99

Company Companies Technical Review Startup 99

Berkonomics

AUGUST 24, 2017

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 243

Training Resource Press Satisfaction 243

Startup Professionals Musings

JUNE 11, 2023

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 131

Customer Custom Social Media Training 131

socalTECH

OCTOBER 31, 2019

Costa Mesa-based TOCA Football , a company which says it uses "technology-enabled experience" to help provide soccer training, has raised $25M in a Series D funding round. The company said that, as part of the funding, it has appointed Yoshi Maruyama as its CEO. READ MORE>>.

Training 100

Training Entertainment Funding Help 100

socalTECH

NOVEMBER 25, 2019

In an effort to help small businesses improve their cybersecurity, Los Angeles-based NINJIO , a startup offering up cybersecurity awareness training, says it has released a new library of Hollywood-style, animated "micro-learning" videos, which help businesses train their employees on cybersecurity topics. READ MORE>>.

Tool 100

Tool Hollywood Training Email 100

TechCrunch LA

JULY 9, 2019

Doctours , a Los Angeles-based online platform for booking trips and treatments for medical and dental care around the world, is expanding its services to 35 countries. Once the procedure is booked, Doctours puts together itineraries that provide different options for flights and hotels based on the needs of the patient, the company said.

Customer 225

Customer Custom Training Los Angeles 225

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 61

Services Startup Training Writing 61

Berkonomics

FEBRUARY 2, 2023

Celebrating that strategic partnership Many of us make it a priority to find and partner with companies that can add to our offering or extend our reach. It takes real effort and planning on both sides of a partnership between companies to make it work. Why would this partnership – one that benefits both companies – fail to succeed?

Press 156

Press Sales Training Resource 156

Startup Professionals Musings

JULY 18, 2015

This may work for big companies who have specialized staffs, but it doesn’t work for startups and small businesses who are already understaffed and overloaded. Startups need outside experts who can do the work, as well as provide training on what needs to be done. Leadership by example works at all levels of a company.

Services 100

Services Startup Software Review Social Media 100

socalTECH

JULY 8, 2019

Los Angeles-based Hawke Media , which provides social marketing and other services, says it has named a "Preferred Agency Partner" for Facebook. Hawke says the partnership gives it access "advanced tools, resources, training and support" among other resources.

Media 113

Media Resource Training Los Angeles 113

socalTECH

AUGUST 21, 2018

According to the company, the award, from the Public Service and Procurement Canada (PSPC) on behalf of Canada's Department of National Defence, covers "urban operations" training capability.

San Diego 100

San Diego Training Design Services 100