category classic-post Competition Related Topics 
Startup Professionals Musings
SEPTEMBER 1, 2023
They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. I remember the classic book, “ Driven to Delight ,” by Joseph A. Your competition is global, so today’s customers are demanding world-class service. Find the best of the best models, and aim even higher.
Startup Professionals Musings
DECEMBER 13, 2020
They expect to be surprised and delighted as well by their pre-purchase experience and post-purchase interactions. I remember the classic book, “ Driven to Delight ,” by Joseph A. Your competition is global, so today’s customers are demanding world-class service. Find the best of the best models, and aim even higher.
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SoCal CTO
JUNE 9, 2010
Continuing my series of posts that I’ve been collecting that live at the intersection of Startups and being a Startup CTO : Startup CTO Top 30 Posts for April 16 Great Startup Posts from March here are the top posts from May 2010. Enjoyed this post? Now, thanks to social media, you don't have to outspend.
Tech Zulu Event
AUGUST 28, 2012
The feedback primarily fell into three categories: better ways to discover new content, better organization tools and the option to have private collections. When we discussed the feedback we saw an opportunity to use our backgrounds in search and discovery to help us stand out from the competition. Have you had any challenges?
Both Sides of the Table
MARCH 6, 2011
He had just written another one of his way-over-the-top blog posts. So I wrote in my blog post about AngelList that I thought Dave was great and combined with a hands-on investor would be doubly awesome. I hope that I at least defended Bryce’s point-of-view in the video (and in my previous post).
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