Competition Customer Email Metrics 
Startup Professionals Musings
JUNE 23, 2021
Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.
Startup Professionals Musings
AUGUST 15, 2022
This gives rise to the personalization and customization that we all want. Analytics will soon drive nearly all business decisions for any company that wants to remain relevant to its customers. Data enable: use metrics and measurements. Crowdsource: putting your audience to work beyond customers. Marty Zwilling.
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Both Sides of the Table
MAY 14, 2018
I know that you can use an email system with this to track my open rate, whether I forwarded the email, the IP address where I read it, whether I was on a mobile device or a wired computer and you can tell who else read the document. Competition isn’t won or lost by your marketing decks? What should not be in your deck?
Startup Professionals Musings
NOVEMBER 11, 2019
This gives rise to the personalization and customization that we all want. Analytics will soon drive nearly all business decisions for any company that wants to remain relevant to its customers. Data enable: use metrics and measurements. Crowdsource: putting your audience to work beyond customers. Marty Zwilling.
Berkonomics
APRIL 8, 2021
Retail or end user web sites aren’t even noticed by potential users or customers without being discovered through a real marketing program, aimed at finding the flywheel effect (the moment of going viral that makes all the difference between failure and success.) Email readers, continue here…] Second: channels.
Startup Professionals Musings
FEBRUARY 5, 2020
Funding is depleted before customer sales ramp up. One of the pitfalls of optimism is the expectation for early customer growth, and understating the real costs of design, development, and inventory. Don’t underestimate your own value as customers arrive, establishing a line of credit, and borrowing against inventory.
Both Sides of the Table
MAY 27, 2013
Partly out of the fact that in 1 week I depart for England to speak at LeWeb, attend our DataSift board meeting and generally make myself available to the DataSift team to meet their customers, partners and employees. Email updates frequently. Key point – if your emails are as long as my blog posts you’re forked.
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