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Nimble's Jon Ferrara On Retaining And Keeping Customers

socalTECH

This year, we're sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model? How does customer service tie into all of this?

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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

This year, we're again sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. What has been the biggest lesson you've learned in retaining and keeping customers? listen to them to iterate our product, and that's how we get buy-in from our customers. Kevin Anderson.

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Female Entrepreneurs, AI and Investing: A Chat With Meredith Finn, March Capital

socalTECH

Earlier this month, the annual Montgomery Summit conference was held in Santa Monica, including a special portion of the conference dedicated to the Rise of the Female Entrepreneur. For myself, I'm largely focused on investments in enterprise software, primarily in the areas of application software and intelligence.

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Reflections on 2018: Alon Goren, 805 Startups and Crypto Invest Summit

socalTECH

Here's Alon Goren , founder of 805 Startups and the Crypto Invest Summit. Many of my friends made a killing (in the short-term) investing in these deals and because of the network that I have built with Crypto Invest Summit, I had access to most of them. You'll be able to browse all of those contributions here.

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Smith Micro Hit By Customer Pullback

socalTECH

Aliso Viejo-based Smith Micro Software , which develops software for the wireless industry, said late Tuesday evening that it is suspending its 2011 annual revenue guidance, and will withdraw from a investment conference this week, after it says orders from a "key customer" will fall below expected levels.

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7 Lessons From Airbnb and Uber On Customer Values

Startup Professionals Musings

Many notable recent successes, including Airbnb and Uber, have done it by finding disruptive customers, with essentially no new technology. They seek customers willing to decouple from accepted buying models, or are actively looking for a better total experience. Instead seek out customers they can’t or won’t serve.

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7 Modern Day Business Strategies For Long-Term Growth

Startup Professionals Musings

You may feel good when that first burst of customers arrives, but don’t assume that “ word of mouth ” and those early adopters will grow your business to match your dreams of success. In these days of global competition via multiple channels, you need continuous marketing to find more customers. They won’t find you.