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How to Make Employee Training Count

Startup Professionals Musings

When most people think of training , the first thing that comes to mind is a mandatory meeting in a stuffy conference room with a boring instructor walking through poorly designed slides. The first step is to acknowledge the problem with typical instructor-led training: "Mandatory" doesn't mean motivational.

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3 Sales Tips for Startups – Creating a Burning Platform

Both Sides of the Table

Most start-up entrepreneurs have little or no sales experience. But through nearly a decade of startups I learned that sales comes down to three essential elements: 1. The real test of sales and the topic of my post is “why buy now.” It’s what kills most sales cycles including raising venture capital. I know I didn’t.

Sales 319
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7 Ways Your People Skills Are The Key To Your Success

Startup Professionals Musings

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business.

Startup 111
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7 Success Factors When Your People Are The Solution

Startup Professionals Musings

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business.

Startup 174
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A Conversation With Appetize's Kevin Anderson On Getting Customer Service Right

socalTECH

This year, we're again sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. Whether that's our help desk, our account managers, or even the sales guys, to a certain degree, we put the customer first.We We respond very quickly to all of our customers.

Customer 113
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The 18-month rule and a harrowing tale

Berkonomics

He observed that the process we follow to be humane in our handling of under-performing employees, manage the risk of future lawsuit, finally then move to separate the employee, define the open position, recruit the candidate, train the new hire and count the new hire as up to speed in the job can take all of eighteen months.

Training 226
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Here’s Why a Booming Tech Market May Fool You into Thinking You’re Successful

Both Sides of the Table

People attending marquee conferences with rock bands, prominent speakers, Gartner Group prognosticators and lots of other happy customers. Did they do a major training program? Have sales bonus plans based on more than just sales targets. ROI studies were published. Surely there must be some benefit here??

Marketing 354