Startup Professionals Musings

APRIL 13, 2020

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your “secret sauce,” you need to keep the work in-house. Customer-facing services, like call centers, should rarely be outsourced.

Outsource Development 122

Outsource Development Outsource Software Review Technical Review 122

Startup Professionals Musings

JUNE 2, 2021

As a business advisor, I have to recommend even to established companies that they review and revamp their competitive strategy now, even if it appears to be working today. As a simple example, the Wal-Mart website now shows shoppers more products that they may like, based on previous purchases.

Competition 142

Competition Software Review Social Media Customer 142

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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Organization Customer Custom Tips 280

TechCrunch LA

SEPTEMBER 13, 2021

Fast forward to almost exactly one year later, and a lot has changed for the payments and software startup. Since its 2017 inception, SpotOn has been focused on providing software and payments technology to SMBs with an emphasis on restaurants and retail businesses.

Technical Review 296

Technical Review Software Review Invest Acquisition 296

Startup Professionals Musings

AUGUST 4, 2017

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 85

Customer Custom Product Marketing 85

Startup Professionals Musings

FEBRUARY 16, 2018

The market is changing so fast these days, and if you are not planning a solution today for tomorrow’s customers, you may be setting yourself up for failure and don’t even realize it. Regularly follow reviews and influencers in your industry. Ask the right questions, and listen to your customers.

Customer 57

Customer Custom Technical Review Software Review 57

socalTECH

JUNE 3, 2019

Citron previously founded and sold Mogreet, a developer of mobile marketing software, among other ventures. If you see all of the examples, like Salesforce, Warby Parker, the companies that do good outperform all of their peers. What is Pledgeling? How did you decide to get into this as a company? I'm thinking, this is crazy.

Technical Review 113

Technical Review Software Review Mogreet Platform 113

Startup Professionals Musings

JULY 15, 2019

A good overall example is the synergy between Google co-founders Sergey Brin and Larry Page, as well as long-time Executive Chairman Eric Schmidt. If both of you are experts at software development, even though one loves design and the other loves coding, that still won’t get the marketing done. Conflicting visions won’t work.

Software Review 88

Software Review CTO Hire Outsource Development Startup 88

Tech.Co

FEBRUARY 18, 2021

However, 10 years after the software was first released, the kanban-based system is getting a major overhaul. The software now offers Timeline, Table, Dashboard, and Calendar views. You can also use the Dashboard to create custom reports on productivity, which can be essential in reporting to senior leadership. Trello Views.

Software Review 149

Software Review Guide Technical Review Class 149

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Customer 97

Customer Custom Software Review SaaS 97

Startup Professionals Musings

AUGUST 28, 2019

For example, people often do not automatically know that they are facing an ethical choice. These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests. Ethical decisions are seldom simple.

Software Review 77

Software Review Summary Examples Offshore 77

socalTECH

DECEMBER 3, 2012

NEOGOV , which has quietly built an enterprise software company supplying human resources software to the government and public sector. Currently, we have over a thousand customers, with customers ranging from anywhere from 100 employees to clients with more than a 100,000. In the past, we had been a one product company.

Software Review 243

Software Review SaaS Startup Technical Review 243

socalTECH

SEPTEMBER 28, 2016

We caught up with Ken Button , the co-founder and CEO of the company, to learn more about why the startup already has signed up such customers as California Pizza Kitchen, Obvious Ventures, Fandango, Greenspire, and others to the service. We have been around software for a long time. We've gotten great reviews from our user surveys.

Doc 100

Doc Software Review Help Startup 100

Tech.Co

JANUARY 3, 2020

Customers are happy, clients are beaming, and the revenue just keeps rolling in. In this article, we'll go over a few examples of the most essential business tech you're going to need to compete in 2020. With these insights you can make informed decisions and boost repeat customers, without having to invest too much money.

Technical Review 91

Technical Review Software Review Social Media Platform 91

Berkonomics

JUNE 16, 2016

An attack may involve a call demanding payment to the phisher for past due invoices from a legitimate supplier, or verification of credit card data to create facilitate the fraudulent transaction. Many websites are compromised and have been hacked with or set up with embedded nefarious software. So what does phishing look like?

Anthem 120

Anthem Software Review Email Organization 120

TechCrunch LA

OCTOBER 5, 2020

Companies that have leveraged technology to make the procurement and delivery of food more accessible to more people have been seeing a big surge of business this year, as millions of consumers are encouraged (or outright mandated, due to Covid-19) to socially distance or want to avoid the crowds of physical shopping and eating excursions.

Technical Review 343

Technical Review Startup Marketing San Diego 343

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Customer 164

Customer Custom Advertising SEM 164

socalTECH

MARCH 15, 2016

Based on ratings, reviews, and price, designers are able to hire a factory or contractor from our platform. Our uusers can use ratings and reviews, to know if they are working with high quality manufacturers. Our platform also provides project tracking and customer relationship management. Right now, it takes too much time.

Software Review 100

Software Review Design Technical Review Platform 100

Startup Professionals Musings

APRIL 22, 2014

A good overall example is the synergy between Google co-Founders Sergey Brin and Larry Page, as well as with Chairman Eric Schmidt. If both of you are experts at software development, even though one loves design and the other loves coding, that still won’t get the marketing done. Similar values and goals. No historical baggage.

Software Review 107

Software Review Entrepreneur CTO Hire Outsource Development 107

Startup Professionals Musings

SEPTEMBER 13, 2022

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. An example would be getting free office space by agreeing to be the property manager for the owner.

Startup 136

Startup Technical Review Equity Incubator 136

Startup Professionals Musings

SEPTEMBER 9, 2017

For example, people often do not automatically know that they are facing an ethical choice. These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests. Ethical decisions are seldom simple.

Software Review 66

Software Review Summary Examples Offshore 66

Startup Professionals Musings

JULY 18, 2015

That’s called leading by example, and it is actually appreciated by businesses of every size. For example, a marketing project would be the number of leads generated or ad impressions, instead of recommendations for improving the process. Leadership by example works at all levels of a company.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

JANUARY 28, 2015

For example, people often do not automatically know that they are facing an ethical choice. These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests. Ethical decisions are seldom simple.

Startup 99

Startup Software Review Summary Examples 99

Both Sides of the Table

JUNE 17, 2013

In my first enterprise software company we developed a methodology for sales that we called PUCCKA. Customers sometimes buy things spontaneously without thinking through what their actual need is. Customers sometimes buy things spontaneously without thinking through what their actual need is. Click here.

Sales 367

Sales Slides Startup Customer 367

Startup Professionals Musings

AUGUST 8, 2014

If you have a software development background like mine, Im sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your secret sauce, you need to keep the work in-house. The same applies to manufacturing and almost any process these days.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

AUGUST 31, 2018

I’m sure you can all think of several examples of businesses that popped up quickly, with great business models, but then faded just as quickly. Examples would include Pets.com, Webvan, and Blockbuster. These days, customers remember the total experience with a company longer than they remember the price they paid.

Examples 67

Examples Customer Custom Software Review 67

Startup Professionals Musings

AUGUST 13, 2022

For example, if you are working on a great social networking idea to replace Facebook, and need funding, you probably won’t find any interested and focused VCs or angel investors in Arizona, where I live. Today, Silicon Valley is the consumer and enterprise software capital of the world. get the attention of the market they choose.

Technical Review 123

Technical Review Oracle Software Review Ideas 123

Startup Professionals Musings

APRIL 12, 2019

For example, I come from a software background, and back in the early PC days, it could easily cost half a million dollars for a team of professionals to produce a commercial product. Now, with powerful high-level tools and open source software, winning smartphone apps can be built by a good hacker for a few thousand dollars.

Startup 105

Startup Software Review Technical Review Social Media 105

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. He came to work in our offices at Upfront Ventures as an EIR and immediately began building software to improve how storage was picked up, photographed, scanned and routed to a warehouse.

Startup 286

Startup Technical Review Customer Custom 286

Startup Professionals Musings

APRIL 28, 2021

For example, I believe Bill Gates would have failed without his partners Steve Ballmer and Paul Allen. Look for validation from your mainstream customers. With my software background at IBM, I’m well aware that technical early adopters value more and more features, and are able to deal with complexity.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Tech Zulu Event

MAY 22, 2014

Whether it’s a killer software or physical inventory, don’t leave yourself open to a major loss or legal claim with no protection. You will need this granularity not only for successfully managing your business, but also when preparing for funding pitches and during investor due diligence.

Startup 97

Startup Outsource Development Software Review Sales 97

InfoChachkie

FEBRUARY 19, 2014

Software as a service (SaaS) is a popular business model because it facilitates the delivery of incremental value to customers, while allowing the vendor to adjust their prices over time. However, such price increases generally occur after new utility has been provided to the customers. Focus on Existing Customers.

SaaS 215

SaaS Pricing Sales Customer 215

Tech.Co

OCTOBER 27, 2023

As part of the latter deal, Amazon employees and cloud customers will get early access to the technology. It is trained on over 137 billion text and code parameters – the same as Meta's Llama 2. ” The only exception is if you're flagged for a trust and safety review. What is Claude AI? The reason?

ChatGPT 139

ChatGPT Artificial Inteligence Training Startup 139

Startup Professionals Musings

JULY 16, 2017

A good overall example is the synergy between Google co-Founders Sergey Brin and Larry Page, as well as Executive Chairman Eric Schmidt. If both of you are experts at software development, even though one loves design and the other loves coding, that still won’t get the marketing done. Conflicting visions won’t work.

Software Review 56

Software Review CTO Hire Outsource Development CTO Coach 56

Startup Professionals Musings

OCTOBER 28, 2013

For example, people often do not automatically know that they are facing an ethical choice. These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests. Ethical decisions are seldom simple.

Software Review 100

Software Review Summary Examples Offshore 100

Both Sides of the Table

APRIL 26, 2016

Perhaps the most misused terms I see these days from entrepreneurs involve CAC (customer acquisition costs) and LTV (life time value) and a lack of understanding these critical components is driving many companies to premature failure. Customer acquisition cost. This is how much you spend to get a new customer. That bit is easy.

Metrics 150

Metrics Startup SaaS Course 150

Startup Professionals Musings

MAY 16, 2016

They don’t realize that strong team engagement leads to even stronger customer engagement, which can more than double your startup revenue and growth, according to experts. For example, TOMS Shoes matches every pair of shoes purchased with a new pair of shoes for a child in need, driving engagement for employees and customers.

Software Review 57

Software Review Satisfaction Startup Training 57