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7 Forgotten Keys To Productive Customer Relationships

Startup Professionals Musings

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Real two-way conversations with real customers, including the all-important body language, are unheard-of these days.

Customer 104
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6 Key Principles For Inducing Customers To Buy Today

Startup Professionals Musings

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Customer 122
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7 Keys To Active Listening For Real Customer Feedback

Startup Professionals Musings

Entrepreneurs and business executives seem to be even more focused on their technology than the rest of us, and less inclined to listen to the voice of the customer, even if they remember to ask. Real two-way conversations with real customers, including the all-important body language, are unheard-of these days.

Customer 128
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Relativity Space gains new customer in Iridium and new launch site at Vandenberg

TechCrunch LA

Relativity Space has a new customer for its 3D-printed rockets: Established satellite maker and operator Iridium, which has picked the company for launches in 2023. “Not only do we have a second launch site, but we have an anchor customer. . “Not only do we have a second launch site, but we have an anchor customer.

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Best Network Setups for Media Content Delivery

Southern California Edison Blog

Users trying to stream video originating from a low latency network are likely to become frustrated as the media becomes slow to load and its quality becomes choppy. Media and content creation businesses expanding their services to meet future content needs require a network that can support growing media content demands.

Content 63
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HONK Wins Insurance Company

socalTECH

Los Angeles-based HONK Technologies , which is developing an app that helps provide roadside assistance to users, has signed up an insurance firm as a customer. HONK says that Wawanesa is ranked the number one insurance company in California for customer satisfaction, according to J.D. READ MORE>>.

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You Need Customer Loyalty, Not Just Satisfaction

Startup Professionals Musings

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.