InfoChachkie

OCTOBER 13, 2010

The reference was in the form of a gold tablet that stated, “By the strength of the eternal Heaven, holy be the Khan’s name. This golden reference effectively communicated the Emperor’s sentiments in absentia. Modern-day references are effective because they rely upon a powerful principle of influence, Social Norming.

Startup 113

Startup .Net Organization Networking 113

Both Sides of the Table

MARCH 8, 2010

Define your customers, partners and other relevant people to your organization (e.g. That’s blogging to the echo chamber unless they’re your target customers. Much of my traffic is through referring websites and/or social media. Don’t just write a carbon copy of what somebody else is doing. Some search.

Blogging 286

Blogging Startup Writing Summary 286

TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? Please write us at blog@techempower.com !

Metrics 260

Metrics Startup Slides Technical Review 260

Both Sides of the Table

JUNE 23, 2013

I’ve been writing a series on a simple methodology that we used at my first enterprise software company. Simply, this is identifying a customer need that has economic value to them if they can solve it. This solves the customer question, “Why Buy Anything?”. There are many out there and many books have been written on the topic.

Sales 328

Sales Customer Custom Examples 328

Both Sides of the Table

JUNE 6, 2010

developing a product you might like to survey prospective customers without biasing their answers. doing a reference call on a prospective employee. But whether you’re raising money, selling to customers, looking to make an investment or whatever – listening pays more dividends than talking. Conclusion.

Startup 311

Startup Invest Course Research 311

Both Sides of the Table

FEBRUARY 5, 2011

I’ve started writing up some of those sales & marketing lessons and I plan to continue to build that section out over time. Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself. Customers buy solutions to solve their problems.

Sales 316

Sales Startup Pricing Customer 316

Both Sides of the Table

NOVEMBER 15, 2010

I have no reference point from which to judge whether you were higher on the y-axis 3 months ago or lower. You’ll be able to give them an update on key hires, pilot customers, key tech innovations – whatever. Investors are writing checks for dots. And remember, if we get married you’re stuck with us, too.

Invest 411

Invest Technical Review Venture Capital Startup 411

Both Sides of the Table

JUNE 21, 2014

You join teams that got good write-ups on TechCrunch, have great VCs, have star CEO’s, whatever. When you’re hiring most reference checkers focus on the person’s former bosses. Just literally this week I had breakfast with a guy giving a reference who said, “He’s brilliant. You REALLY know.

CTO Hire 320

CTO Hire Startup CTO Coach Venture Capital 320

Both Sides of the Table

MARCH 13, 2011

With all these companies vying for attention & others just here to soak up the vibe I thought I’d write a much broader piece on how startups can make the most of their attendance at conferences & events. Feel good in knowing that while they’re at the latest conference, you can be back home stealing all their customers !

Conference 289

Conference Startup Technical Review Writing 289

Both Sides of the Table

JULY 19, 2011

Often recruiters want to handle the final negotiations on package and/or do the reference calls. I’m also reluctant to hand over reference calling. I know that no recruiter will agree with me on this point, but I’ll tell you that I’m certain there’s a positive bias in reference calls. Highly ethical.

Venture Capital 319

Venture Capital Pricing Startup Outsource 319

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Customers can touch and see a great product, but services are a bit ethereal.

Startup 174

Startup Training Services Writing 174

Both Sides of the Table

JULY 1, 2010

As a CEO you never stop needing to go on sales calls (or to work the phones in telesales or customer support) and ceasing to do this as your company grows because you’re focusing on investors, recruiting, PR or whatever is a mistake. As a content management system we had lots of write activities and went with Postgres.

Startup 308

Startup CTO Coach Technical Review CTO Hire 308

Both Sides of the Table

FEBRUARY 3, 2010

Let’s assume you run a Customer Support software company. Do you simply begin by asking, “I’d love to understand what your objectives are in customer support? You need to identify a customer problem and talk about how your solution meets the needs of that problem. Where are your current pains?&#.

Sales 314

Sales Startup Venture Capital Customer 314

Both Sides of the Table

JANUARY 21, 2010

If you don’t follow the image reference above or the tag line, “ You don’t need double talk; you need Bob Loblaw “ (try saying it out loud) , and if you care! I write about some of the lessons in my post on Startup Mistakes. Shame about not getting it in legal writing that you owned the original IP.

Startup 318

Startup IP Southern California Entrepreneur 318

InfoChachkie

DECEMBER 15, 2014

In their book, The Leadership Challenge , James Kouzes and Barry Posner reference three surveys, each of which lists honesty as the most admired trait among successful leaders. Employees, investors, customers and suppliers seek entrepreneurs they trust. Write down the three things you want people to remember about you.”

Entrepreneur 189

Entrepreneur Sales Writing Customer 189

Berkonomics

MARCH 13, 2014

For example, while Steve Jobs was abusive, rude, and unappreciative, he had what his colleagues referred to a reality distortion field. They told me about their expertise and their network of contacts, and their early customers, and the promising results so far. Story telling is often a key aspect of a great leader’s talent.

Invest 237

Invest Examples Networking Writing 237

Both Sides of the Table

APRIL 1, 2020

He produced a very detailed analysis of his customer base and which would be affected. He enacted a program to proactively offer payment holidays to customers in obviously “hit” industries like travel & entertainment. Don’t insulate yourself?—?handle handle things personally and be a leader that is present in times of crisis.

Demand 279

Demand Guide Customer Custom 279

Both Sides of the Table

MAY 14, 2018

Whenever you write your deck and send it out I think you should actually think to yourself, “my competitors are probably going to read this one day and this will be forwarded widely” and if your response isn’t “so what!” What should not be in your deck? Many of my colleagues do, too.

Funding 239

Funding Venture Capital IP Email 239

Startup Professionals Musings

MAY 4, 2022

Then, hopefully, come customers, distribution channels, and going public or merging with an attractive buy-out candidate. Communication is not just talking, but also listening, writing, body language, and “actions speak louder than words.” Stereotyping and biases.

Technical Review 137

Technical Review Entrepreneur Guide Mentor 137

Eric Greenspan

FEBRUARY 2, 2010

He told me this was a service the BBB provided to its customers since they saved so much money on the same service. Today, I received this email from the BBB: We’re writing to let you know that during the past month the Reliability Report that we publish on Make It Work was accessed 6 times. Our history is practically impeccable.

Santa Barbara 265

Santa Barbara Technical Advisors Email Technical Review 265

TechEmpower

FEBRUARY 14, 2017

If you write a lot of Java code, then you should read that book and follow its advice. If you don't want to use Guava, then wrap the modifiable Enum{Set,Map} instances in Collections.unmodifiableSet(set) or Collections.unmodifiableMap(map) and throw away the direct references to the modifiable collections. forEachRemaining(.).

Java 330

Java Class Ideas Writing 330

Both Sides of the Table

NOVEMBER 25, 2010

Ask your customer why you lost. Write things down. We helped the write out their requirements for a system. We had every reference client we worked with call their senior team members (we had already won a major project at Scottish Water, Anglian Water and another at a large water company in Paris, France). Be gracious.

Outsource Development 333

Outsource Development Software Review Technical Review News 333

Both Sides of the Table

NOVEMBER 25, 2010

Ask your customer why you lost. Write things down. We helped the write out their requirements for a system. We had every reference client we worked with call their senior team members (we had already won a major project at Scottish Water, Anglian Water and another at a large water company in Paris, France). Be gracious.

Outsource Development 328

Outsource Development Software Review Technical Review News 328

Startup Professionals Musings

JUNE 26, 2020

A business plan is the outward facing definition of the business you hope to drive with your hardware solution, with a hardware overview in the intro to highlight customer value and competitiveness. Use non-fuzzy terms to quantify customer value. Provide specifics on the customer business model.

Product 169

Product Summary Startup Examples 169

Startup Professionals Musings

APRIL 29, 2023

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Customers can touch and see a great product, but services are a bit ethereal.

Startup 111

Startup Training Services Writing 111

Both Sides of the Table

APRIL 27, 2010

They come in the form of personal references. No rule is ever absolute no matter how it sounds when one writes a blog. That is when no customers wanted to work with Internet startups because we as an industry had burned so many customers. I learned how to integrate customers into our product development process.

Startup 285

Startup Venture Capital Sales Software Review 285

Startup Professionals Musings

MARCH 4, 2020

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. Your gut-feelings are important, but need to be validated by normal background and reference checks. Hiring before organizational structure is defined. Quick to hire and slow to fire.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

JUNE 27, 2014

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Even artisan-based services, like graphic design and writing good ad copy, have innovative processes and principles. Customers can touch and see a great product, but services are a bit ethereal.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

DECEMBER 12, 2014

Then, hopefully, come customers, distribution channels, and going public or merging with an attractive buy-out candidate. Communication is not just talking, but also listening, writing, body language, and “actions speak louder than words.” Stereotyping and biases.

Technical Review 104

Technical Review Guide Entrepreneur Mentor 104

Startup Professionals Musings

JULY 9, 2013

Then, hopefully, come customers, distribution channels, and going public or merging with an attractive buy-out candidate. Communication is not just talking, but also listening, writing, body language, and “actions speak louder than words.” Stereotyping and biases.

Entrepreneur 101

Entrepreneur Technical Review Guide Mentor 101

Startup Professionals Musings

DECEMBER 26, 2020

I refer back to the classic book, “ A Crowdfunder’s Strategy Guide ,” by Jamey Stegmaier, one of the biggest thought leaders on crowdfunding, and who has also run several successful Kickstarter projects, that together have raised many millions of dollars. Startups need to build a large passionate group of fans before the campaign.

Startup 151

Startup Equity Funding Demand 151

Startup Professionals Musings

AUGUST 5, 2019

Then, hopefully, come customers, distribution channels, and going public or merging with an attractive buy-out candidate. Communication is not just talking, but also listening, writing, body language, and “actions speak louder than words.” Stereotyping and biases.

Technical Review 94

Technical Review Entrepreneur Guide Mentor 94

Tech Zulu Event

OCTOBER 10, 2012

October 14: Putting the content into content strategy – effective writing for interactive media. information architecture from a content-provider point-of-view; What is responsive content from a reader and device point-of-view; and How to build landing pages and conversion funnels that win customers.

Culver City 105

Culver City Design Content Writing 105

Both Sides of the Table

MAY 10, 2015

As I write these words I already imagine my next deposition in which I’m asked to read this out loud. They were then sued for trademark infringement by a foreign company who had no product, no customers and no employees in the US. Be very careful with everything you write in an email or send in a text message.

Startup 150

Startup IP Writing Ideas 150

Startup Professionals Musings

JULY 8, 2013

Today’s platform is built of people, including yourself, followers, and contacts, who can amplify your message through social media and spread it to your target customers. Build a media kit, publicize endorsements from friends and beta customers, get dialogs going on Twitter, and optimize your website landing pages.

Platform 105

Platform Entrepreneur Startup Social Media 105

Startup Professionals Musings

MAY 31, 2012

Today’s platform is built of people, including yourself, contacts, connections, and followers, who can amplify your message through social media and spread it to your target customers. Build a media kit, publicize endorsements from friends and beta customers, get dialogs going on Twitter, and optimize your website landing pages.

Startup 104

Startup Social Media Platform Blogging 104

Startup Professionals Musings

NOVEMBER 28, 2022

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. Your gut-feelings are important, but need to be validated by normal background and reference checks. Hiring before organizational structure is defined. Quick to hire and slow to fire.

Organization 104

Organization Satisfaction Entrepreneur Screening 104