Startup Professionals Musings

JUNE 23, 2021

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

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Customer Custom Technical Review Metrics 147

Startup Professionals Musings

FEBRUARY 7, 2021

The E-Myth (“Entrepreneurial Myth”) is the mistaken belief that most businesses are started by people with tangible business skills, when in fact most are started by “technicians” who know nothing about running a business. Perhaps an innate business savvy is no longer a requirement for starting a successful business.

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Technical Review Startup Social Media Satisfaction 136

Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

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Customer Custom Social Media Startup 133

TechCrunch LA

JUNE 24, 2020

Relativity Space has a new customer for its 3D-printed rockets: Established satellite maker and operator Iridium, which has picked the company for launches in 2023. To accomplish those, and other launches like them, the company is also setting up a new launch site at Vandenberg Air Force Base in California.

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InfoChachkie

MARCH 25, 2013

Entrepreneurs can draw a number of startup lessons from the manner in which the Beatles' addressed Decca's devastating rejection. A startup can likewise ill afford to compromise when establishing its core team. Lesson - Startups have limited opportunities to secure key customers, investors and employees.

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Startup RSS Entrepreneur Satisfaction 221

InfoChachkie

JUNE 27, 2011

If your offspring are entrepreneurially inclined, these activities might nudge them in the direction of a lifetime of startups. In particular, Marcia Brown’s 1947 retelling of the classic French folktale Stone Soup is a veritable playbook for how to start a venture. Plot Summary. Something From Nothing. The Prototype.

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Entrepreneur Startup Venture Capital Resource 270

Startup Professionals Musings

MAY 16, 2022

Sometimes the hesitation I see is not just the qualms of starting and growing a business, but an actual inability to think big, chase dreams, or build a support community around you. Good brainstorming requires you to assemble a half-dozen of the right people who are not afraid to speak up and participate. No idea should go unspoken.

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Startup Professionals Musings

DECEMBER 18, 2020

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

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Customer Custom Social Media Technical Review 173

Startup Professionals Musings

APRIL 1, 2020

Attracting the right customers is the key to success in business, whether you have a new startup or a mature enterprise. For example, Xerox tried to broaden the use of "xerox" as the standard term for "photocopying" to extend their existing customer segment into office automation and all kinds of computing.

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Customer Custom Technical Review Examples 123

Startup Professionals Musings

NOVEMBER 30, 2020

There has long been a big debate about the best approach to starting a new business. Some argue the only way to start is to drop everything and jump in with both feet, while others recommend an overlapped approach to the lifestyle, including not quitting your day job until you have revenue and a proven business model.

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Startup Entrepreneur Satisfaction News 128

Both Sides of the Table

MAY 19, 2013

My internal compass has always steered me strongly toward the belief that founders who can scale with their startup companies are better to back that founders who eventually need to hire a CEO. Very few founder CEOs go into the job ever expecting to give up their seat. So give up the CEO role? It’s your baby.

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Startup Technical Review Product Blogging 303

InfoChachkie

OCTOBER 24, 2011

There has recently been a common theme among the entrepreneurs I have interviewed and the conferences I have attended: despite the relatively weak state of the world economy, now is a great time to create a high-tech startup. As Guy Kawasaki pointed out in our recent conversation , “…it is cheaper than ever to start a company.

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Company Companies Startup Study 257

Startup Professionals Musings

FEBRUARY 1, 2023

With business teams now getting back together in the workplace after primarily working remotely during the pandemic , it’s an ideal time to implement change and make sure your team is feeling a renewed sense of satisfaction, high engagement, and maximum productivity. Put away permanently your “suck it up” voice. We’ve all been there.

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Satisfaction Metrics Competition Examples 108

Startup Professionals Musings

APRIL 2, 2022

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.

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Customer Custom Social Media Technical Review 122

Startup Professionals Musings

SEPTEMBER 1, 2023

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Start with feedback from real customers, set measurable objectives, and make sure rewards and incentives are tempered by customer experiences, rather than only internal thresholds.

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Customer Custom Startup Competition 106

TechCrunch LA

SEPTEMBER 21, 2019

Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy news pertaining to startups and venture capital. Before I jump into today’s topic, let’s catch up a bit. Last week, I profiled an e-commerce startup Part & Parcel. Startup Spotlight: Landline. IPO Update.

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Services Startup Venture Capital Redpoint 207

Startup Professionals Musings

JANUARY 23, 2021

Most entrepreneur that fail are quick to offer a litany of constraints that caused their demise – not enough money, time, customers, or support from the right players. Every startup needs to think hard daily about what problem or challenge is holding back progress, what really matters today, and what entirely new possibilities exist.

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Startup Resource Entrepreneur Competition 164

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

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Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

MAY 9, 2022

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. Keep your team happy to create engaged customers. Walking the talk is the place to start.

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Customer Custom Services Training 123

Startup Professionals Musings

APRIL 4, 2020

If you are seriously looking to start the next billion-dollar startup, you need to get beyond the realm of enhancing a current solution. But we all know that these are not solutions by themselves, but require integration into an innovative framework to solve real customer problems. Be forever curious and optimistic.

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Startup Artificial Inteligence Ideas Entrepreneur 134

Startup Professionals Musings

SEPTEMBER 15, 2021

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Even without B-Corp status, entrepreneurs are speaking out more on the positives to support business models that benefit not just shareholders, but customers, workforce, the environment, and the greater community.

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Startup Professionals Musings

FEBRUARY 24, 2021

As an advisor to many startups today, I still see that most of you entrepreneurs see yourselves as the sole driver of your new solution, and the key driver of your new business. You need them to make a personal commitment to customer service, improved quality, and change to improve the future.

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Startup Customer Custom Ideas 147

TechCrunch LA

JULY 15, 2021

Startups attempting to help address the shortage in a variety of ways abound. One such startup, Abodu , has raised $20 million in a Series A funding round led by Norwest Venture Partners. It also claims to offer a cheaper and faster process than if one were to build an ADU from start to finish. housing market persists.

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Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. It’s a tough job, and inexperienced entrepreneurs just don’t know where to start, and how to do it.

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Startup Training Customer Custom 154

Startup Professionals Musings

AUGUST 3, 2020

The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. Start with a service you know and love. The customer experience is more than the service.

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Startup Training Services Writing 174

Startup Professionals Musings

AUGUST 8, 2020

It may not be as sexy, but starting a new business which builds on an existing technology or business model is usually less risky than introducing that ultimate new disruptive technology. Many of the major business successes started this way. Many of the major business successes started this way.

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Startup Social Media Study Research 157

Startup Professionals Musings

FEBRUARY 11, 2023

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. Talking to real customers is the best way to keep your inspiration alive, as well as the best way keep on track with changing trends and future innovation ideas. Increasing customer focus and loyalty. Marty Zwilling

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Startup Satisfaction Customer Custom 118

Startup Professionals Musings

JANUARY 24, 2021

For the elite startups and entrepreneurs who manage to attract the investor they dream of, and survive the term sheet negotiation, there is still one more hurdle before the money is in the bank. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

MAY 16, 2020

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. Talking to real customers is the best way to keep your inspiration alive, as well as the best way keep on track with changing trends and future innovation ideas. Increasing customer focus and loyalty. Marty Zwilling.

Satisfaction 174

Satisfaction Customer Custom Outsource 174

InfoChachkie

JULY 4, 2011

The story begins with the unwitting, future customer relaxing and reading the paper. Right from the start, Sam must endure the most painful of all forms of sales rejection, the personal attack. However, typical of an Optimistically Pessimistic entrepreneur, Sam never loses hope, and does gives up. This is Sam’s cold call.

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Sales Entrepreneur Startup Product 219

Startup Professionals Musings

JANUARY 6, 2021

Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. Unfortunately, with limited resources, this isn’t possible, and it frustrates customers and the team. Focus first on finding more of the right customers.

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Technical Review Technical Advisors Startup Mentor 160

socalTECH

MAY 1, 2014

The startup--led by Bernard Louvat--said the new product helps reduce call volume and increase customer satisfaction, by leading customers off traditional call center calls via online, self-service options. touchcommerce contact center software touchconnect self service customer support chat' READ MORE>>.

Agoura Hills 147

Agoura Hills Agoura Satisfaction Customer 147

Startup Professionals Musings

FEBRUARY 24, 2020

One of the most stressful and unanticipated challenges that comes with starting a new business is hiring and managing employees. While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required.

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Outsource Startup Technical Review Training 123

Startup Professionals Musings

AUGUST 18, 2021

Don’t look to customers for breakthrough ideas. Steve Jobs and Henry Ford are famous for their assertion that, contrary to popular belief, the customer isn't always right about what they want next. Thus you drop out of school to start the business of your dreams, like Bill Gates and Mark Zuckerberg.

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Entrepreneur Satisfaction Demand Customer 171

Startup Professionals Musings

SEPTEMBER 27, 2021

In my experience with startups, that is still necessary, but not sufficient. Today’s business world has become totally customer driven, so customer-centric and people abilities really make the difference between winners and losers. When problems arise in a startup, blame is a useless tool.

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Startup Customer Custom Tool 135

Startup Professionals Musings

NOVEMBER 5, 2021

Everyone knows that startups are risky, but they also expect that the job will be exciting and potentially very lucrative (think early employees at Facebook and Google). The truly indispensable person in a startup is a problem solver, because every startup has plenty of problems. Educate yourself one notch up.

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Startup Journal Outsource Tips 125

TechCrunch LA

OCTOBER 16, 2019

When Arianna Huffington stepped down from her role at the Huffington Post to start Thrive Global, she said the goal of her new business was to help a generation “avoid the burnout that all too often comes with success today.”

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Artificial Inteligence Seed Funding Startup Screening 226