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A heartbreaking story about time and money.

Berkonomics

First, think about your time as money! How about young or pre-revenue companies? Time and fixed overhead: [Email readers, continue here…] That relationship between fixed overhead and production time is as critical as any other factor in the success of a young company. The post A heartbreaking story about time and money.

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Mailing lists, email marketing, errors, oh my!

Berkonomics

Using old email lists for the first time is like eating really stale doughnuts. Strict rules about spam accounts. Email companies like Constant Contact, Mail Chimp and many others all have strict rules. Email companies like Constant Contact, Mail Chimp and many others all have strict rules. How many names to add to list?

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A personal story about quality control

Berkonomics

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 156
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How to Get Busy People to Take Action When You Send an Email

Both Sides of the Table

We all get a lot of email. For important emails we hope for replies or action. If you do the math on the number of inbound emails you get multiplied by the time it would take to read them all and respond to those that expect a reply you would be astounded. Many people ramble in emails. And we send off scores of them, too.

Email 415
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53 Questions Developers Should Ask Innovators

TechEmpower

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. It’s part of our job to ask questions about their plans, challenge their assumptions, and suggest paths to success. After all, that’s what tech innovation is all about. Commenting?

Develop 520
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7 Specifics Show How Startups Are All About Execution

Startup Professionals Musings

Bill was relentless in his focus on getting the software PC DOS project delivered, while continually challenging us with new business models. Meeting people and talking about your ideas won’t get you very far. Only rare great entrepreneurs, like Bill Gates and Elon Musk, have proven to be both. Maintaining professional relationships.

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Mailing lists, email marketing, errors, oh my!

Berkonomics

Using old email lists for the first time is like eating really stale doughnuts. Email companies like Constant Contact, Mail Chimp and many others all have strict rules they follow to avoid being caught in spam hell, with their servers blacklisted and worse. Each has automated software watching over your uploads of new lists.

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