Southern California Edison Blog

FEBRUARY 28, 2018

Any interruption in service can have drastic effects on productivity, customer service, and on your bottom line. Government agencies such as police and fire departments, schools, and hospitals and medical facilities cannot risk a service outage of any duration. Enterprise clients have very specific telecommunications needs.

Services 64

Services Southern California Alhambra Technical Review 64

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business.

Startup 111

Startup Training Services Writing 111

socalTECH

SEPTEMBER 9, 2016

Santa Monica-based TaskUs , the fast growing provider of outsourced customer experience and back end services for online companies, said it has hired three new executives on Thursday, to help it with its growth efforts. Sakar was previously at PatientSafe Solutions, Sutherland Global Services, and Sutherland Healthcare Solutions.

Outsource 100

Outsource Santa Monica Yahoo Sales 100

Startup Professionals Musings

JANUARY 14, 2023

Most consulting services, like marketing, are not scalable, since they must be delivered by experts, and cloning experts is slow and expensive. Investors don’t invest in services startups. I see too many business plans that are really product plans for customers, touting free services and long feature lists.

Tips 135

Tips Invest Startup Outsource 135

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business.

Services 105

Services Startup Training Writing 105

Both Sides of the Table

MARCH 19, 2013

The era of VCs investing in successful consumer Internet startups such as eBay led to a belief system that seemed to permeate many enterprise software startups that hiring sales or implementation people was a bad thing. But the “no sales people” mantra isn’t what I’m here to take on. Services baaaad.

Startup 403

Startup Sales Software Review Technical Review 403

Startup Professionals Musings

FEBRUARY 17, 2021

With the appearance of do-it-yourself services on the Internet, entrepreneur curriculums at every university, and a wealth of new books on the subject, the need for expensive consultants and business advisors has also been mitigated. You can now skip the mandatory office space rental, with secretary and bookkeeping staff, or outsourcing.

Entrepreneur 162

Entrepreneur Startup Social Media Outsource Development 162

socalTECH

DECEMBER 17, 2015

Santa Monica-based customer support outsourcing provider TaskUs --which is based in Santa Monica, but has a vast operation in the Philippines--said it has opened up a new office in Melbourne, Australia. READ MORE>>.

Santa Monica 100

Santa Monica Outsource Customer Custom 100

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

APRIL 19, 2020

Most consulting services, like marketing, are not scalable, since they must be delivered by experts, and cloning experts is slow and expensive. Investors don’t invest in services startups. I see too many business plans that are really product plans for customers, touting free services and long feature lists.

Startup 154

Startup Outsource Ideas Research 154

Startup Professionals Musings

DECEMBER 13, 2019

It’s always tempting to think that more product variations will satisfy more customers and lead to new sales. Outsourcing services that could be done in-house. There is always a need for highly skilled or capital-intensive services, such as legal and manufacturing, that should be outsourced.

Outsource Development 122

Outsource Development Outsource Metrics Technical Review 122

Startup Professionals Musings

APRIL 17, 2022

Very few entrepreneurs have the range of skills and experience to be the solution creator as well as business creator, or operational as well as sales leader. Look at the big picture first of development, finance, and marketing/sales. The challenge is to recognize and recruit that ideal partner match early with minimal cost and risk.

Software Review 154

Software Review CTO Hire Outsource Development Startup 154

socalTECH

NOVEMBER 2, 2010

Irvine-based PathCentral , a provider of pathology services and software to community pathologists, said Tuesday that it has raised $10M in a Series B funding round. The firm said the funding will go towards its web-based laboratory information systems, a field sales force, and for its cancer diagnostics laboratory.

Outsource 124

Outsource Venture Capital Web Services 124

socalTECH

OCTOBER 7, 2013

RampRate Sourcing Advisors is a leading IT sourcing advisor with a proprietary index and close network of partners designed to perform fast, efficient IT services transactions. We were recently named Top 10 IT Outsourcing Advisor and Top 5 Boutique Sourcing Advisory recently. Reporting directly to the VP of Finance.

SoCalTech 138

SoCalTech Outsource SaaS Report 138

InfoChachkie

OCTOBER 13, 2009

Customer Service – As newspaper boys were the face of their employers, savvy carriers learned to establish healthy customer relationships to facilitate timely collections and generous tips. Unfortunately, the paperboy has met the same fate as the iceman, milkman and diaper services. Make Money – Get Prizes. Boys To Men.

Web 2.0 222

Web 2.0 Web Sales Outsource Development 222

Startup Professionals Musings

OCTOBER 30, 2020

Specialized services, such as accounting, require skilled people, training, and tools, and do not scale well. Minimize one-time sales in your business model. This reduces the cost of customer acquisition, allows easy upgrades for service and new features, and improves customer loyalty in the face of new competitors in the market.

Outsource Development 154

Outsource Development Social Media Software Review Customer 154

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation. Solution development and delivery.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

InfoChachkie

JUNE 4, 2012

As an entrepreneur, I helped create companies which achieved two IPOs and two trade sales totaling $385 million. Public relations at a startup is a sales process. For example, if you indicate that you will generate $1 million in sales and actually deliver $750,000, you will be viewed as having failed. Grant Exclusivity.

Entrepreneur 272

Entrepreneur Outsource Ideas Technical Review 272

socalTECH

DECEMBER 12, 2014

John Tomich: OneStop Internet is an e-commerce services company. We provide a turnkey, back end, managed service offering for brands and retailers on an outsourced basis. We are an option for brands who don''t want to build it themselves in-house, from soup to nuts, or don''t want to outsource to a single vendor.

Commerce 203

Commerce Venture Capital Internet Brands Startup 203

socalTECH

OCTOBER 28, 2008

Agoura Hills-based inQ, a provider of outsourced web sales services, has renamed itself TouchCommerce, the firm said today. inQ offers web chat services for e-commerce web sites, which helps to close online sales and guide users to select and find products. inQ did not detail reasons for the name change.

Agoura Hills 100

Agoura Hills Agoura Outsource Guide 100

socalTECH

OCTOBER 2, 2008

inQ provides outsourced, online chat services which are used to help companies improve sales conversions. According to inQ, the firm is looking to bring its services--which are being used by telecommunications firms to boost their online sales--to large banks and financial institutions. READ MORE>>

Agoura Hills 100

Agoura Hills Agoura Outsource Sales 100

SoCal Tech Calendar

NOVEMBER 3, 2008

a global consulting and software services powerhouse. Shibu has over 25 years of leadership experience in the area of IT Outsourcing, spanning across sales, delivery, operations, technology and management. SD Shibulal is the Chief Operating Officer and one of the seven co-founders of Infosys Technologies, Ltd. -

Outsource 100

Outsource USC Sales Services 100

Startup Professionals Musings

OCTOBER 22, 2021

Use free e-commerce software and services like PayPal before building an expensive customized solution. Use the Internet to outsource staff. A great way to make more money more easily online is to replace one-time sales with automatically renewing subscriptions. Provide website forums to help customers solve their own problems.

Technical Review 124

Technical Review Case Study Software Review Startup 124

socalTECH

MARCH 5, 2014

Companies were saying--we want to outsource these kinds of things, because they''re not our core competency. However, when they went to build out a second, disaster recovery site, they figure out that they had been there and done that, and didn''t want to build another one--they decided to outsource it.

Cloud Computing 217

Cloud Computing Outsource Development Outsource Startup 217

Tech Coast Venture Network

APRIL 21, 2010

They began small; a small business owner understanding a need, filling that need, and slowly adding products, services and people. Don’t even think about getting money from others before you manage sale number one. If you are confident in your product or service, you need to take a chance on yourself with your own money.

Outsource 100

Outsource Tips Venture Capital Resource 100

socalTECH

APRIL 30, 2018

The business model, is people use this to do better marketing and sales targeting when they sell their own products. The company has grown very rapidly and well for a startup, but we're now at the point where sales is the name of the game. That was in the support space, where we were doing outsourced technical services.

Santa Barbara 113

Santa Barbara High Tech Outsource Development Startup 113

InfoChachkie

MAY 16, 2011

1) Expect Independent Channel Sales Reps To Perform Missionary Sales. Rationale: I cannot afford to hire a direct sales force. Fallacy: Third-party, OEM (Original Equipment Manufacturing) representatives succeed once the sales process is defined, proven and documented. Public relations at a startup is a sales process.

Startup 242

Startup Outsource Development Outsource Sales 242

Startup Professionals Musings

MAY 4, 2020

After investigating these successes, I have isolated certain strategy elements which I now offer to you as expeditors of success in starting a new business, independent of the product or service you are offering, as well as the market segment you are targeting. Focus on communication and responsibility assignment.

Startup 123

Startup Outsource Development Entrepreneur Outsource 123

socalTECH

JULY 5, 2016

Irvine-based American Industrial Systems , a provider of engineering services and products for the Interet-of-Things, oil and gas, industrial automation, and other markets, has sold a 60 percent stake of the company to Ennoconn. Financial terms of the sale were not announced.

Sales 133

Sales Product Services Marketing 133

Both Sides of the Table

APRIL 20, 2010

I recently did a post for startups on understanding sales people. I know this will fall like a lead balloon to the many people who believe it is possible to have a [insert: startup incubator or technology accelerator or technology consultant or outsource firm] build your technology. I don’t believe that one exists.

CTO Hire 400

CTO Hire Fractional VPE Startup Outsource Development 400

socalTECH

MAY 7, 2012

Fine Art America handles all of the details of fulfilling sales for images. You hit submit, and your images are instantly available for sale as prints on our website. had their first sales, which made us profitable. My only expense at the time was $8 a month for a server, so the first sale made us profitable. the payroll.

Santa Monica 258

Santa Monica Pricing Sites Sales 258

Startup Professionals Musings

JANUARY 11, 2015

Most consulting services, like marketing, are not scalable, since they must be delivered by experts, and cloning experts is slow and expensive. Investors don’t invest in services startups. I see too many business plans that are really product plans for customers, touting free services and long feature lists.

Startup 103

Startup Outsource Invest Ideas 103

Startup Professionals Musings

MAY 14, 2012

A target market is the group of customers that the startup plans to attract through marketing and sales their product or service. Sales/Marketing. Be specific on sales channels and marketing initiatives. Be specific on sales channels and marketing initiatives. How do you produce your product or service?

Sales 97

Sales Customer Custom Outsource 97

Startup Professionals Musings

JULY 27, 2014

With the appearance of do-it-yourself services on the Internet, entrepreneur curriculums at every university, and a wealth of new books on the subject, the need for expensive consultants and business advisors has also been mitigated. You can now skip the mandatory office space rental, with secretary and bookkeeping staff, or outsourcing.

Entrepreneur 104

Entrepreneur Startup Social Media Commerce 104

Tech Zulu Event

AUGUST 13, 2013

Your sales forecast is an essential variable for cash and profit planning. If you’re not making money, marketing can help you to identify new market segments, to make necessary price adjustments, or to consider new product/service lines—all which can result in a much-needed cash infusion. Create a Marketing Plan.

Outsource Development 91

Outsource Development Outsource Startup Marketing 91