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Comparably Contrasts Pay Satisfaction Between Women and Men

socalTECH

Comparably said that it polled over 1,000 people in the technology industry who are part of its service. The biggest difference looks to be in terms of equity pay, where only 19 percent of women working in product were happy with their equity, versus 48 percent of men in product.

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Using Generative AI to Drive Corporate Impact

TechEmpower

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. Even the best marketing doesn’t do it.

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Humana partners with Heal and invests $100 million in the company’s doctor-on-demand service

TechCrunch LA

The two companies have announced a new partnership that will see Humana pushing Heal’s in-home and virtual care delivery services to the patients it covers and committing $100 million to spur the Los Angeles-based startup’s growth. “ We think we are… an accelerant for the adoption of those services.”

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6 Keys To Enchanting Your Customers With Your Service

Startup Professionals Musings

The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint. Your competition is global, so today’s customers are demanding world-class service. Set the expectation for continuous improvement.

Custom 168
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8 Ways To Increase Worker Buy-In And Customer Service

Startup Professionals Musings

No more gamed employee satisfaction surveys. Relationships will get referrals, drive more sales, and build loyalty. Highly engaged organizations have been shown to reduce staff turnover by 87 percent, improve performance by 20 percent, and increase customer satisfaction by at least 12 percent.

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Growing A Services Business Requires Selling Yourself

Startup Professionals Musings

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business.