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How to Make Sure Professional Services Don’t Take Over Your Software Company

Both Sides of the Table

I recently wrote a blog post in which I pointed out that many investors & advisors discourage enterprise startups from having a professional services (PS) business and I think this is a big mistake. I think it’s important for enterprise startups to layer in professional services into your revenue stream. rollout support.

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Invoca: Website Experience, Customer Service Key During COVID-19

socalTECH

Santa Monica-based Invoca , which provides call tracking and analytics software, says a new study it ran shows that website experience and customer experience has become much more important in the era of COVID-19, particularly in big ticket purchases.

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Led by LA-based March Capital, Astound raises $15.5 million for employee help desk automation services

TechCrunch LA

Astound , a company selling automated employee help desk services, has raised a new round of $15.5 The company’s software integrates with ServiceNow, BMC, Jira, Cherwell and Workday, among others. A study from McKinsey indicates that 70 percent of companies will bring in at least one automation technology by 2030.

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5 Current Technologies Still Have Room For Innovation

Startup Professionals Musings

Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS). Infrastructure as a Service (IaaS). Platform as a Service (PaaS).

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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

Sometime around 2003/04 my technology team turned me on to “Spolsky on Software&# a periodic newsletter served up blog style from Joel Spolsky of FogCreek Software, a maker of bug-tracking software. Blogs weren’t popularized yet so it was an oddity for me to read the founder of a software company spewing out advice.

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New markets emerge for carbon accounting businesses as cities like LA push proposals

TechCrunch LA

Earlier this month, Los Angeles became the latest city to task its various departments with prepping a feasibility study for deploying new software and monitoring technologies to better account for its carbon footprint. Los Angeles has tried to address its carbon footprint in the past, but the efforts weren’t very successful.

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Here’s Why a Booming Tech Market May Fool You into Thinking You’re Successful

Both Sides of the Table

Consumers buying through smart phones, travelers using the new, shared economy and businesses replacing old software with modern cloud-based solutions. In the software industry we’ve always had a term that’s a bit of an anachronism called “shelfware.” ROI studies were published. It has been a good run.

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