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53 Questions Developers Should Ask Innovators

TechEmpower

Targets Are you developing a native app and/or a web app? Can you do a hybrid web/native application? For customer service? Does it tap into geolocation services provided by the browser or rely on a third-party lookup table? Customer Support Do you need specific interfaces and support for customer service?

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ServiceNow Buys San Diego Specialist in Customer Experience, Design

Xconomy

ServiceNow (NYSE: NOW ), the Santa Clara, CA-based giant that provides cloud-based IT services, is boosting its emphasis on human-centered design with its acquisition of Telepathy , a San Diego specialist in customer experience and design. Financial terms of the deal were not disclosed.

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Web Second, Mobile First

Both Sides of the Table

The titles were: Mobile First, Web Second. Mobile First, Web Second (continued). People forgot that Fred also wrote “Web Second.” ” So I’ve had to encourage an entire cohort of startups that I’ve met not to ignore the power of the web. Thus I endorse Web Second. then mobile is awesome.

Web
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Think about Performance Before Building a Web Application

TechEmpower

” In our performance consulting work, we often hear variations of the following: “Our web application was running fine with a few hundred users. Web application performance is a broad discipline. Overall, performance is in the service of user expectations. “It was running fine.” What do we mean by performance?

Web
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Naki Laundry Debuts In Santa Monica With Tech Friendly Laundry Service

socalTECH

In the latest services-meets-smartphone service to launch in the Los Angeles area, a new startup, Naki Laundry , said today that it has launched its service in Santa Monica, letting the tech set use their smartphone or the web to get their laundry cleaned. Naki''s name comes from the Hebrew for the word "clean".

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Connect6 Aims To Bridge The Web, Real Life Contacts

socalTECH

A new, Los Angeles-based Connect6 launched this week, with a new, Chrome browser extension which looks to bridge the web--and such sites as Facebook, Twitter, Gmail, and other services--with LinkedIn-like information on potential contacts.

Web
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Curating The Web Using PublishThis, with Matt Kumin

socalTECH

If you're a web publisher, or even a brand developing your own outreach to customers through a newsletter or microsite, how do you efficiently gather and curate all of the news and information out there? It's all about what is happening on the realtime web. Matt Kumin: When I was at Edmunds.com, we were looking at aggregation services.

Web