Startup Professionals Musings

OCTOBER 8, 2018

As a long-time advisor to entrepreneurs and business owners, I rarely find someone who doesn’t proclaim that the business world is changing rapidly, with new technology, new customer expectations, and new cultures. Others still routinely have phone hold queues for customer contact that can last up to an hour, with no alternative options.

Technical Review 84

Technical Review Custom Customer Startup 84

Tech.Co

FEBRUARY 5, 2019

With the sudden death of its founder, Gerald Cotton, customers are owed an estimated $190 million due to a missing password only he knew. A huge amount of cryptocurrency is believed to be stored on a device that is now inaccessible, leaving customers in the dark as to what has happened to their funds. Earlier Troubles for QuadrigaCX.

News 159

News Custom Customer Commerce 159

Startup Professionals Musings

DECEMBER 5, 2018

Customers and peers still expect follow-up and timeliness. Today there are many more ways to make contact, including email, social media, and web site queries, yet a common complaint I still hear is that no one ever responds. Businesses grow based on customers served. Customers and peers want to follow leaders, not processes.

Custom 90

Custom Customer Social Media Satisfaction 90

TechCrunch LA

JUNE 3, 2022

Glossier affirmed our inherent beauty, then reminded us that we can be even more beautiful if we buy their “Boy Brow” pomade, which sold one tube every 32 seconds by 2018. Glossier founder Emily Weiss speaks at TechCrunch Disrupt in 2018 Image Credits: TechCrunch. Please stop using the word Girlboss thank you.

Startup 280

Startup Netflix Los Angeles Innocal 280

TechCrunch LA

DECEMBER 2, 2019

Portions of the newsletter are published as an article on the main site after it has been emailed to subscribers (that’s what you’re reading now). The Station is emailed every Saturday morning. Email me at kirsten.korosec@techcrunch.com to share thoughts, opinions or tips or send a direct message to @kirstenkorosec.

Newsletter 135

Newsletter Startup Los Angeles Tips 135

Startup Professionals Musings

DECEMBER 3, 2018

The first step to fulfillment is insuring that you have face-to-face conversations and joint social activities, so that you get to know one another better outside of social media and email. Define and enforce a high bar for ethical behavior, product quality, employee communication, social responsibilities and customer service.

Social Media 78

Social Media Satisfaction Summary Activity 78

Startup Professionals Musings

JUNE 27, 2015

The new era of highly connected and interactive technology is changing not only how business employees interact with customers, but also how they interact with each other, and with their company. I am happy to see reports that young companies are in the forefront of these trends, on both the customer trends and the employee trends.

Entrepreneur 102

Entrepreneur Yammer Case Study Study 102

Startup Professionals Musings

SEPTEMBER 21, 2018

But they can otherwise save you much time and effort, and are also safer and more productive than the old-fashioned approach of broadcast emailing or cold-calling every investor you can find in online directories, or responding to the risky spam offers you get for funding on social media. Collect target customer testimonials and advocacy.

Platform 94

Platform Equity Invest Technical Advisors 94

Startup Professionals Musings

MAY 24, 2014

The new era of highly connected and interactive technology is changing not only how business employees interact with customers, but also how they interact with each other, and with their company. I am happy to see reports that young companies are in the forefront of these trends, on both the customer trends and the employee trends.

Entrepreneur 104

Entrepreneur Startup Social Media Yammer 104

Startup Professionals Musings

JUNE 3, 2019

With the ITRC 2018 End-of-Year Data Breach Report revealing a 126 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. Make your company visible, reachable and responsive through social networks. Don’t take shortcuts on these.

Technical Review 78

Technical Review Symantec Social Network News 78

TechCrunch LA

JULY 15, 2021

Redwood City, California-based Abodu, which builds prefabricated ADUs, was founded in 2018 to serve as a “one-stop shop” for building an ADU, or as some describe it, a home in a backyard. The result has been very high levels of customer satisfaction and rapid growth.”

Los Angeles 322

Los Angeles Custom Customer Startup 322

socalTECH

MAY 22, 2019

David Wood: It's been about a year and a half now, we launched it in 2018. We're really going after 70 percent of people who are using just spreadsheets, email, and maybe using some sort of online survey tool. David Wood: The biggest challenge is scaling, and finding customers who love the product. How are you backed and funded?

Startup 212

Startup Evite Organization Software 212

Startup Professionals Musings

OCTOBER 29, 2018

As a long-time advisor to small businesses and startups, I still find many who think marketing is still primarily broadcasting your message to as many customers as possible, hitting them again and again, until it sticks. They don’t realize that customers today are looking for relationships, meaning two-way conversations with your business.

Marketing 91

Marketing Examples Startup Custom 91

Startup Professionals Musings

OCTOBER 17, 2018

According to most investors I know, traction is some clear evidence that the “dogs are eating the dog food” – usually meaning that you have at least one customer paying full price for your solution. Another term often mentioned is “momentum,” or growing visibility and advocacy within your customer set.

Tips 79

Tips Metrics Technical Review Custom 79

socalTECH

NOVEMBER 27, 2017

Whether that is free treats and gifts via email or text, or our app when we push that out in Q1 of 2018, we give them services like free maintenance and charging, and what have you. For us, we don't expect to do a hard credit pull for every single customer, especially for just a three month term. It's all about post acquisition.

Startup 100

Startup West Hollywood Services Yahoo 100

Startup Professionals Musings

AUGUST 13, 2018

The old cold call or broadcast email to anyone who has “investor” in their bio just doesn’t work. Schedule early high-profile customer calls for partnerships. As much as you need an investor, you need a few key customers to be your advocate and beta test site. Marty Zwilling First published on Inc.com on 07/27/2018.

Startup 56

Startup Equity Funding Slides 56

socalTECH

NOVEMBER 30, 2009

What kinds of customers are using your service? Daniel Scalisi: We've got many nationally recognized organizations, including the Children's Miracle Network, the National Breast Cancer Association, the Humane Society, which are just a few of our customers. We've gotten over 80 paying customers in our five months we've been deployed.

Mobile 162

Mobile Web Startup Custom 162

TechCrunch LA

MARCH 17, 2019

An email subscription is coming! Email me or send a direct message to @kirstenkorosec. billion investment in 2018. VW also has a partnership with AV startup Aurora to integrate self-driving systems in custom-designed electric shuttles for VW’s new Moia brand. As I’ve written before, consider this a soft launch.

San Fernando 217

San Fernando Los Angeles Commerce News 217

Tech Zulu Event

JANUARY 26, 2016

wireless carriers will begin to treat enterprise customers differently. In many industries, business and enterprise customers usually pay more than everyday consumers for the business-class version of the same product. percent in 2016,and to be almost double 2015 levels by 2018. The large U.S.

Commerce 40

Commerce Mobile Technical Review Google 40