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Master of Customer Acquisition, Matt Coffin, On Startups …

Both Sides of the Table

He is very hands-on and helpful – especially for any company looking into customer acquisition. o CPM model gave him control over the information in the acquisition cycle so he focused on that. - Since selling Matt has gone on to become one of the smartest angels I have seen operate. Do whatever it takes to get it done.

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Should Startups Care About Profitability?

Both Sides of the Table

They actually lost about $175 million in cash in that quarter, FWIW. I know this seems obvious but I promise you that even smart people forget this when talking about profitability. Do 20% of the customers make 80% of the revenue or do the top 3 customers represent 80% of the revenue. Is it one product line or multiple?

Startup 227
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QLess Acquired By Private Equity Investor

socalTECH

Pasadena-based QLess, which develops software for managing virtual customer waiting lines, said on Tuesday evening that it has been acquired by Palisades Growth Capital, along with a syndicate of un-identified family offices. Financial terms of the acquisition were not announced. QLess is led by President and CEO Mark Tapling.

Equity 140
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Medallia Acquires Hospitality Software Startup Zingle for $42M

Xconomy

Zingle, a startup whose software is used by hospitality, travel, and retail industries to more easily and quickly connect with their customers via messaging, has been acquired for about $42 million in cash by Medallia, a publicly traded software company in San Francisco.

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The Most Misunderstood Facts About Building a Business on YouTube

Both Sides of the Table

We have made 5 online video investments in total – some we will talk about later this year. But here is the most misunderstood fact about YouTube that I think most smart business people have missed in their rush to criticize revenue splits* or CPMs. I’ve written about that, too. But think of this. But think of this.

SEM 150
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SpotOn raises $300M at a $3.15B valuation and acquires Appetize

TechCrunch LA

Fast forward to almost exactly one year later, and a lot has changed for the payments and software startup. Since its 2017 inception, SpotOn has been focused on providing software and payments technology to SMBs with an emphasis on restaurants and retail businesses.

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GrubMarket gobbles up $120M at a $1B+ pre-money valuation to take on the grocery supply chain

TechCrunch LA

When people talk about “online food delivery” services, chances are that they’ll think of the Uber Eats, Instacarts and Getirs of this world. “We are still the first mover in this space,” Xu said when I asked him in an interview about rivals. It is currently is the company’s biggest customer.).

Startup 249