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Boulevard books $70M to help beauty and wellness salons with their bookings

TechCrunch LA

Beauty may be in the eye of the beholder, but when it comes to getting ahold of an appointment for your hair or another treatment…that’s a different story: The bespoke nature of a lot of the work has meant that a large swathe of the professionals providing these services have stayed offline when it comes to interfacing with customers.

Help 195
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5 Attributes To Look For In Your Perfect Startup Idea

Startup Professionals Musings

Every entrepreneur wishes that he could predict whether his idea could be the “next big thing,” before he spent his life savings and years of energy on it. I define these products and services as “solutions” (customers buy solutions to a problem), but Guy Kawasaki more generically calls them causes, meaning any new idea, company, or service.

Ideas 155
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6 User-Centered Design Guidelines To Thrill Customers

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends. Make user-centered design processes iterative.

Design 105
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MINDBODY Signs Customers For Booking Technology

socalTECH

San Luis Obispo-based MINDBODY , a developer of software-as-a-service for the yoga, pilates, wellness, and spa market, said today that wellness businesses are signing up for its MINDBODY Finder product, technology which allows consumers to book and pay for fitness classes and wellness appointments online. READ MORE>>.

Customer 223
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5 Keys To Personalized Team And Customer Connections

Startup Professionals Musings

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Interact with employees and customers on a regular basis. Never be too busy to talk to real customers. by Steven D.

Customer 140
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5 Sure-Fire Ideas Just Pending The Right Entrepreneur

Startup Professionals Musings

Yet I still too often hear the question, “Can you give me a really sure-fire idea for starting my own business?” My standard answer is that ideas are a dime a dozen, and success is all about smart execution, not ideas. Customers don’t want new technologies to be like recreational drugs that they become dependent on.

Ideas 105
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10 Reality Checks On How To Get From Idea To Delivery

Startup Professionals Musings

Most people think innovation is all about ideas, when in fact it is more about delivery, people, and process. Vijay Govindarajan and Chris Trimble, in their classic book “ The Other Side of Innovation: Solving the Execution Challenge ” have done some good work on the execution side. Ideas are only beginnings. Marty Zwilling.

Ideas 135