Startup Professionals Musings

JUNE 6, 2012

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Self-service needs to have escape hatches.

Custom 97

Custom Customer Services Startup 97

Startup Professionals Musings

DECEMBER 2, 2022

There are dozens of sources to help you construct your business model, and a good example is a classic book by venture capital investor Elizabeth Edwards, simply named “ Startup ,” which is really designed as a handbook for launching a company for less. How do you produce your product or service? Target market. Who are you selling to?

Sales 102

Sales Custom Customer Outsource 102

Startup Professionals Musings

NOVEMBER 5, 2021

Here are some tips from a classic book by Harvey Mackay, “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensable. You can’t outsource that one. Not just degrees, but loading up on books, business journals, and blogs that your top executive favors.

Startup 125

Startup Journal Outsource Tips 125

Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. This exemplary customer service is just savvy marketing.

Custom 89

Custom Customer Services High Tech 89

Startup Professionals Musings

NOVEMBER 14, 2021

I was happy to see my own view reinforced in the classic book, “ Innovation Thinking Methods for the Modern Entrepreneur ,” by long-time entrepreneur and innovation expert Osama A. Here are ten key lessons from his book that we can all learn from: Utilize first principles thinking. Outsource services back to the customer.

Entrepreneur 158

Entrepreneur Startup Outsource Development Design 158

socalTECH

JANUARY 2, 2019

Reading books continues to be a big focus for me. Last year I discovered the power of optimizing Audible with WhisperSync so I can read or listen to books seamlessly. As a result I was able read a lot more this yeara record 32 books.

Capital 113

Capital Southern California Technical Review SaaS 113

Tech Zulu Event

JULY 19, 2015

Almost the instant the concept of the sharing economy was introduced, it has skyrocketed into hundreds of successful and established brands by offering everyone a chance to be their own boss, and others the ability to outsource needs saving time by providing convenience. from her bed in her tiny studio apartment.

Resource 40

Resource Outsource Development Guide Research 40

Startup Professionals Musings

JUNE 12, 2022

In his classic book “ The 3rd American Dream ,” thought leader Suresh Sharma summarizes the large corporate accomplishments of the 19 th and 20 th centuries, and then lays out the potential of a new entrepreneurial business ecosystem for the 21 st century. Outsourcing and manufacturing “offshore” have become the norm.

Startup 126

Startup Artificial Inteligence Entrepreneur Offshore 126

Startup Professionals Musings

OCTOBER 22, 2021

There are also many other good sources of guidance, including the classic book “ Click Millionaires ” by Scott Fox. Use free e-commerce software and services like PayPal before building an expensive customized solution. Use the Internet to outsource staff. Provide website forums to help customers solve their own problems.

Technical Review 124

Technical Review Case Study Software Review Startup 124

Startup Professionals Musings

JANUARY 18, 2019

Here are some tips from a classic book by Harvey Mackay, “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensable. You can’t outsource that one. Not just degrees, but loading up on books, business journals, and blogs that your top executive favors.

Tips 100

Tips Startup Journal Outsource 100

Startup Professionals Musings

JULY 27, 2014

With the appearance of do-it-yourself services on the Internet, entrepreneur curriculums at every university, and a wealth of new books on the subject, the need for expensive consultants and business advisors has also been mitigated. Work out of your home, and keep your own books. Social media facilitates marketing and sales.

Entrepreneur 104

Entrepreneur Startup Social Media Commerce 104

socalTECH

DECEMBER 28, 2017

WhisperSync with Audible became a staple so I can read books at home and seamlessly continue to listen when I work out and travel. Peter Cowen is the founder of Sutton Capital Partners (www.suttoncapitalpartners.com), a technology investment bank focused on SaaS, FinTech, Infrastructure and tech-enabled outsourced business services.

Capital 124

Capital Southern California SaaS SoCal 124

Startup Professionals Musings

FEBRUARY 3, 2019

I was happy to see my own view reinforced in the classic book, “ Innovation Thinking Methods for the Modern Entrepreneur ,” by long-time entrepreneur and innovation expert Osama A. Here are ten key lessons from his book that we can all learn from: Utilize first principles thinking. Outsource services back to the customer.

Startup 105

Startup Outsource Development Entrepreneur Ideas 105

socalTECH

MARCH 5, 2014

Companies were saying--we want to outsource these kinds of things, because they''re not our core competency. However, when they went to build out a second, disaster recovery site, they figure out that they had been there and done that, and didn''t want to build another one--they decided to outsource it.

Cloud Computing 217

Cloud Computing Outsource Development Outsource Startup 217

Tech Coast Venture Network

APRIL 7, 2010

When evaluating an activity that needs to be undertaken for your business (keeping the books, creating a website, social media marketing, IT, traditional marketing, administrative functions, etc.) If not, consider delegating it if you have staff or outsourcing if you do not. Are you a specialist in the area? generating revenues)?

Outsource 100

Outsource Startup Social Media Resource 100

Startup Professionals Musings

SEPTEMBER 9, 2019

In his classic book “ The 3rd American Dream ,” thought leader Suresh Sharma summarizes the large corporate accomplishments of the 19 th and 20 th centuries, and then lays out the potential of a new entrepreneurial business ecosystem for the 21 st century. Outsourcing and manufacturing “offshore” have become the norm.

Entrepreneur 87

Entrepreneur Offshore Technical Review Outsource 87

Startup Professionals Musings

MAY 1, 2013

Donna Fenn, in her book from a while back, “ Upstarts! But the insights I see from her book and elsewhere are equally applicable to startup founders of all ages, and businesses of all ages. Maybe it’s time to outsource that call center operation, or complex manufacturing setup. Focus on your core competency.

Startup 98

Startup Geni Entrepreneur Layoffs 98

Startup Professionals Musings

MAY 25, 2014

Rogers talks about this phenomenon in his book, “ The Network is Your Customer: Five Strategies to Thrive in a Digital Age ,” and suggests some strategies to improve your perceived engagement level. Shorter books, for example, transfer better to phones and other modern reader devices. Try branding yourself, not selling a product.

Custom 99

Custom Customer Startup Content 99

Startup Professionals Musings

JANUARY 5, 2019

There are also many other good sources of guidance, including the classic book “ Click Millionaires ” by Scott Fox. Use free e-commerce software and services like PayPal before building an expensive customized solution. Use the Internet to outsource staff. Provide website forums to help customers solve their own problems.

Technical Review 97

Technical Review Case Study Software Review Startup 97

Startup Professionals Musings

FEBRUARY 20, 2013

Rogers talks about this phenomenon in his book, The Network is Your Customer: Five Strategies to Thrive in a Digital Age , and suggests some strategies to improve your perceived engagement level. Shorter books, for example, transfer better to phones and other modern reader devices. Try branding yourself, not selling a product.

Entrepreneur 111

Entrepreneur Startup Content Media 111

socalTECH

FEBRUARY 8, 2019

We created Dentistry.com as a destination for consumers, and a place where they can learn about dentistry, ask questions to dentists, interact with others, and find a dentist and book an appointment, all online. We had a fine business in 1-800-DENTIST, our phone-based referral service. It's no different here in this business.

Startup 113

Startup CitySearch Outsource Development Organization 113

Startup Professionals Musings

APRIL 4, 2012

Donna Fenn, in her book from a while back, “ Upstarts! But the insights I see from her book and elsewhere are equally applicable to startup founders of all ages, and businesses of all ages. Maybe it’s time to outsource that call center operation, or complex manufacturing setup. Focus on your core competency.

Entrepreneur 93

Entrepreneur Geni Layoffs Outsource 93

Startup Professionals Musings

SEPTEMBER 6, 2013

Here are some tips from a book by Harvey Mackay a while back, titled “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensible. You can’t outsource that one. Very few people are willing and able to take on any challenge, and make it work.

Startup 103

Startup Entrepreneur Journal Outsource 103

Startup Professionals Musings

DECEMBER 11, 2016

There are also many other good sources of guidance, including the classic book “ Click Millionaires ” by Scott Fox. Use free e-commerce software and services like PayPal before building an expensive customized solution. Use the Internet to outsource staff. Provide website forums to help customers solve their own problems.

Startup 107

Startup Technical Review Case Study Software Review 107

Startup Professionals Musings

JANUARY 14, 2017

Here are some tips from a classic book by Harvey Mackay, “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensable. You can’t outsource that one. Not just degrees, but loading up on books, business journals, and blogs that your top executive favors.

Startup 58

Startup Journal Outsource Tips 58

socalTECH

NOVEMBER 13, 2012

Jim Franklin: Sendgrid is a cloud-based email service. Explain why someone would use your service, rather than set up your own email servers? They've talked about this in their book, Do More Faster, where they talk about a variety of web services, including Sendgrid. What is Sendgrid? You only pay for us after you grow.

Email 157

Email Startup IP Newsletter 157

Startup Professionals Musings

MAY 14, 2012

There are dozens of sources to help you construct your business model, and a good example is a recent book by venture capital investor Elizabeth Edwards, simply named “ Startup ,” which is really designed as a handbook for launching a company for less. How do you produce your product or service? Target market. Who are you selling to?

Sales 97

Sales Custom Customer Outsource 97

Startup Professionals Musings

FEBRUARY 22, 2015

In his recent book “ The 3rd American Dream ,” thought leader Suresh Sharma summarizes the large corporate accomplishments of the 19 th and 20 th centuries, and then lays out the potential of a new entrepreneurial business ecosystem for the 21 st century. Outsourcing and manufacturing “offshore” have become the norm.

Startup 102

Startup Entrepreneur Offshore Technical Review 102

Startup Professionals Musings

AUGUST 17, 2012

Here are some tips from a book by Harvey Mackay a while back, titled “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensible. You can’t outsource that one. Very few people are willing and able to take on any challenge, and make it work.

Startup 92

Startup Journal Outsource Tips 92

Startup Professionals Musings

MAY 6, 2016

Evaluate outsourcing as a quick solution to break the constraint. An example of a good strategic alliance was Barnes & Noble bringing Starbucks into their book stores. It was a win-win deal, with new customers and better service for both. The organic solution is to hire more people, spend more money, and ramp up your focus.

Startup 56

Startup Outsource Development Organization Outsource 56

Startup Professionals Musings

DECEMBER 6, 2012

Customers are not all like you, and they have choices, so a “one size fits all” customer service is no longer a viable option. Here are some key recommendations I gleaned from her book to make this work: Empower your social media front line team. That means forget using interns or outsourcing this function.

Social Media 91

Social Media Custom Customer Media 91

Startup Professionals Musings

JANUARY 29, 2011

There are dozens of sources to help you construct your business model, and a good example is a recent book by venture capital investor Elizabeth Edwards, simply named “ Startup ,” which is really designed as a handbook for launching a company for less. How do you produce your product or service? Target market. Who are you selling to?

Sales 98

Sales Custom Customer Outsource 98

Startup Professionals Musings

JULY 11, 2013

Customers are not all like you, and they have choices, so a “one size fits all” customer service is no longer a viable option. Here are some key recommendations I gleaned from her book to make this work: Empower your social media front line team. That means forget using interns or outsourcing this function.

Social Media 99

Social Media Custom Customer Media 99

Startup Professionals Musings

JANUARY 27, 2011

Rogers talks about this phenomenon in his book, The Network is Your Customer: Five Strategies to Thrive in a Digital Age , and suggests some strategies to improve your perceived engagement level. Shorter books, for example, transfer better to phones and other modern reader devices. Try branding yourself, not selling a product.

Media 91

Media Startup Company Companies 91

Startup Professionals Musings

NOVEMBER 24, 2013

I recently finished a new book by thought leader Suresh Sharma, “The 3rd American Dream ,” which summarizes the business accomplishments of the 19 th and 20 th centuries, and then lays out the potential of a new entrepreneurial business ecosystem for the 21 st century. Outsourcing and manufacturing “offshore” have become the norm.

Entrepreneur 105

Entrepreneur Offshore Startup Technical Review 105

Tech Zulu Event

DECEMBER 13, 2013

Matt Lucido wanted to help with everyone’s daily life by creating a service app called Porter. Porter is a service app that provides daily services to your door, hassle-free. Services such as house cleaning, dry cleaning, wash & fold, and pet care. Your chores can be outsourced through Porter. ML: I do.

Technical Review 87

Technical Review Mobile Startup Los Angeles 87

Startup Professionals Musings

SEPTEMBER 23, 2017

In his classic book “ The 3rd American Dream ,” thought leader Suresh Sharma summarizes the large corporate accomplishments of the 19 th and 20 th centuries, and then lays out the potential of a new entrepreneurial business ecosystem for the 21 st century. Outsourcing and manufacturing “offshore” have become the norm.

Offshore 55

Offshore Technical Review Entrepreneur Outsource 55