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If You Don’t Respect Your Customers You Won’t Be Successful

Both Sides of the Table

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. Contrast that with a VC conversation I had.

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AppOnboard Signs Customers For Mobile App Demo Technology

socalTECH

Los Angeles-based AppOnboard , the developer of mobile app demo technology led by Jonathan Zweig, says that it now has such app developers as FoxNext Games, Game Insight, Superheart Studios, Jam City, Huuuge Games, and Simple Habit using its tools.

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A Bigger Truth About Restaurant Food Delivery

Both Sides of the Table

For starters Uber itself has had to lay off 27% of its workforce due to the pandemic and has been severely impacted financially from the crisis with no immediate respite in sight. Customers were happy and restaurants focused on their in-store business. What is the Shopify of the restaurant industry?

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6 Key Rules To Stay Competitive In The Digital World

Startup Professionals Musings

As a business advisor, I have to recommend even to established companies that they review and revamp their competitive strategy now, even if it appears to be working today. The Wal-Mart home page is customized for each shopper based on location, local weather, and the customer search and purchase history.

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SpotOn raises $300M at a $3.15B valuation and acquires Appetize

TechCrunch LA

Fast forward to almost exactly one year later, and a lot has changed for the payments and software startup. With the new capital, SpotOn has raised $628 million since its inception. But the company says its offering extends beyond traditional payment processing and point-of-sale software.

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7 Ethical Fictions Lead Many New Entrepreneurs Astray

Startup Professionals Musings

Conscious Capitalism , a popular business movement with a focus on culture and ethics, claimed a few years ago returns 10 times higher than the S&P 500. These can be as simple as how to handle customer over-payments, or more complex in how to handle the choices every employee may face between conflicting customer and company interests.

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7 Strategies For Accelerating Growth In Your Business

Startup Professionals Musings

The military has long recognized that machine guns are force multipliers for rifles, but businesses have been slow to capitalize on this concept. Communications that traditionally could only be broadcast to all can now be done on a customized person-to-person level, interactively. Soliciting user-generated online feedback and reviews.