Startup Professionals Musings

APRIL 20, 2022

The next step is to effectively and continuously communicate through multiple channels, including walking-the-talk, email, and really listening to feedback. Be sure to encompass all your constituents, especially including customers. Commit to delivering a positive customer experience.

Product 109

Product Training Customer Custom 109

Both Sides of the Table

MAY 27, 2013

Partly out of the fact that in 1 week I depart for England to speak at LeWeb, attend our DataSift board meeting and generally make myself available to the DataSift team to meet their customers, partners and employees. Email updates frequently. Key point – if your emails are as long as my blog posts you’re forked.

Tips 365

Tips Email Venture Capital CTO Coach 365

Startup Professionals Musings

MARCH 23, 2022

Even in today’s remote environments, you can use video sessions, social media, and email to keep up with team efforts informally and share updates, both positive and negative. This created a connection with both his team and customers. You really need their insights and customer interaction feedback.

Mentor 108

Mentor Social Media Coach Customer 108

Both Sides of the Table

MAY 19, 2018

Your historical trading information including financials and a “customer file” which shows the history of your transactions so that investors can run “cohort” analyses Customer reference, personal references, key team members, compensation, cap table, stock option plan, etc. But just putting a customer reference list in a data room?

Funding 336

Funding Venture Capital Startup Email 336

Eric Greenspan

FEBRUARY 12, 2014

Sometimes in my personal life, sometimes on a website I’m working on, sometimes it’s a customer service issue. My inbox was getting filled up with emails about it. I coached them through it over email and then fixed how the site operates to eliminate the issue for others. So I moved to the next task.

Google 139

Google Email Coach Entrepreneur 139

Startup Professionals Musings

JANUARY 21, 2022

You must take the initiative to talk to customers, suppliers, other employees, and understand the process. As well, you must continuously communicate through multiple channels, such as walking-the-talk, email, and town hall meetings. The key here is to adopt a “ proactive personality.” Keep listening and adjusting based on feedback.

Framework 127

Framework Organization IBM IBM 127

Startup Professionals Musings

AUGUST 31, 2022

With the multiple technologies of team videos, smartphones, email, and the pervasive Internet facilitating total communication, there is no need for the delay and information loss of multiple hierarchy levels in business. In this age of world-wide markets, you need all the help you can get to attract loyal customers.

Organization 105

Organization Mentor Startup Training 105

Eric Greenspan

MAY 9, 2013

So often I find myself coaching others on how they behave on social networks. If you get to know me and I hand over my email address, don’t add me to a mailing list and spam me the next three days. About me: I’m a dad, a social research marketer, customer service champion, closet chef, TEDster. Never ever poke me.

Social Media 117

Social Media Media IBM IBM 117

Eric Greenspan

FEBRUARY 12, 2014

Sometimes in my personal life, sometimes on a website I’m working on, sometimes it’s a customer service issue. My inbox was getting filled up with emails about it. I coached them through it over email and then fixed how the site operates to eliminate the issue for others. So I moved to the next task.

Google 100

Google Email Coach Entrepreneur 100

Eric Greenspan

FEBRUARY 12, 2014

Sometimes in my personal life, sometimes on a website I’m working on, sometimes it’s a customer service issue. My inbox was getting filled up with emails about it. I coached them through it over email and then fixed how the site operates to eliminate the issue for others. So I moved to the next task.

Google 100

Google Email Coach Entrepreneur 100

Berkonomics

MAY 16, 2019

Certainly Walmart, Target and others have gotten the attention of their potential customers using price as the primary leader to drive sales. Internet hosting providers, ISPs, are often distinguished by their potential customers by the level of up-time which equates to quality of service, even at incrementally higher hosting cost.

Company 120

Company Companies Pricing Competition 120

Berkonomics

JUNE 8, 2017

Email readers, continue here…] Bootstrapping: This term describes your ability to start a business with little investment and grow it using internally-generated funds. It is for this group that we explore the implications implicit in raising money for growth. It’s an option, even though an expensive one.

Venture Capital 266

Venture Capital Class Invest Equity 266

Startup Professionals Musings

AUGUST 19, 2019

Your biggest challenge may be members of your own family, some of your best customers, or a key business partner or investor. You have to manage your business with more people not like you, as well as a more diverse set of customers. Don’t assume others are intentionally being difficult.

Tips 97

Tips Technical Review Examples Coach 97

Startup Professionals Musings

MAY 22, 2017

If you see signs of internal misalignment, such as too many meetings, overload of emails, or lack of engagement at any level, now is the time to take action before customers and employees both sense it and leave you. Enable cross-functional collaboration (horizontal alignment). Assure team alignment of values with company values.

Company 54

Company Companies Technical Review Coach 54

socalTECH

MAY 30, 2019

Now we have a thousand large companies into it, and if you name a big company, they're a customers of ours, from Starbucks to NASA. The minute a customer hired us to deal with their transitioning employees, the first thing we could do is sayhey, it's not all bad, there are over 150 companies looking for someone just like you in your area.

Content 193

Content Social Network Coach Help 193

Startup Professionals Musings

OCTOBER 7, 2015

Dr. Yager is a real guru on this subject, having been a productivity coach, trainer, and author for many years, and still found time to squeeze out over 30 books, including five related to this subject. It’s never good to let a team member or customer request be ignored until the last minute. Get products out the door and shipped.

Technical Review 104

Technical Review Entrepreneur Email Social Media 104

Both Sides of the Table

FEBRUARY 7, 2013

I acted as the occasional mentor, advisor and coach to Ethan. And because I wanted Ethan to be able to attract a great team, build & iterate a product, test it with initial customers and refine his strategy before having to take the wrappers off of his company. The company was called Red Beacon. So there you have it.

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

Startup Professionals Musings

JUNE 17, 2017

In that context, I just finished a new book, “ Leadership Material ,” by Diana Jones, containing a wealth of insights, compelling stories, and examples taken directly from her coaching sessions with current business leaders. Either can get you valued and followed, or rejected by your team and your customers.

Content 74

Content Social Media Coach Customer 74

Tech Zulu Event

NOVEMBER 30, 2012

For years now, companies have been forced to choose between cumbersome, expensive Virtual Data Rooms and decentralized, unsecure email to manage their complex transactions. At BigVisible, he coached teams at Capital Group as part of a large 1,400 person company-wide agile transformation. million Raised. and Schlumberger.

Technical Review 88

Technical Review Software Review Bertelsmann Technology 88

Berkonomics

JUNE 15, 2012

Certainly Wal-Mart, Target and others have gotten the attention of their potential customers using price as the primary leader to drive sales. Internet hosting providers, iSPs, are often distinguished by larger potential customers by the level of uptime which equates to quality of service, even at incrementally higher hosting cost.

Pricing 149

Pricing Competition Coach Sales 149

Startup Professionals Musings

NOVEMBER 13, 2015

Yet there is more and more evidence that jumping tasks on every alert for a new email, text, or phone call actually decreases overall productivity. Examples of companies already coaching their teams on these mental strategies include Google, Starbucks, AOL, and more: Mentally be fully present and engaged in the current task.

Email 100

Email Activity Product Social Media 100

Both Sides of the Table

NOVEMBER 18, 2012

Sign up customers who are paying you money for a service you can’t 100% guarantee is going to be operational for the full period that they’re expecting. I didn’t want to disappoint my customers. People seldom understand that when enterprise customers choose your software it isn’t just a purchase order.

Blogging 420

Blogging Press Entrepreneur Venture Capital 420

Startup Professionals Musings

APRIL 26, 2014

Dr. Yager is a real guru on this subject, having been a productivity coach, trainer, and author for many years, and still found time to squeeze out over 30 books, including five related to this subject. It’s never good to let a team member or customer request be ignored until the last minute. Get products out the door and shipped.

Entrepreneur 105

Entrepreneur Technical Review Email Social Media 105

Startup Professionals Musings

MARCH 21, 2016

Teamwork inside the company and interacting with customers and partners outside the company are mandatory activities. Communicate job opening via your web site, craigslist and personal emails. Provide required team integration, training and ongoing coaching. Find evidence that new candidates have collaborated successfully.

Technical Review 56

Technical Review Coach Training Screening 56

Startup Professionals Musings

JANUARY 20, 2017

In my experience, and from the thoughts of others who have “been there and done that,” here is my list of the top elements you should be looking for: Focused on customers and team, rather than “me, myself, and I.” These will provide the competitive edge you need with customers and less-focused team members. Never makes excuses.

Funding 55

Funding Satisfaction Customer Custom 55

Both Sides of the Table

AUGUST 28, 2012

When is it appropriate for a VC to call your customers? If you show a list of key customers or key business partners and if this list is sensitive (READ: If you don’t want VCs calling them) then you need to make it explicit with the VCs. “We are sharing with you our list of key customers / biz dev partners.

Technical Review 316

Technical Review Venture Capital Customer Custom 316

Startup Professionals Musings

FEBRUARY 24, 2017

Yet, according to statistics from the Small Business Association (SBA), over half of new businesses offer something else - personal professional services, including consulting, business coaching, and advisory services. Flexible business models, including value-based pricing, bundling, and custom proposals are the places to begin.

Social Media 56

Social Media Pricing Technical Review Demand 56

Both Sides of the Table

JANUARY 1, 2016

I’ve spent hours this week reading about the firing of the head coach and personnel manager of the football team I support – The Philadelphia Eagles. His name was Chip Kelly and he came off of a very successful stint as the coach of the collegiate Oregon Ducks. The reality of most startups is about survival. Team Building.

Startup 150

Startup Coach Course Invest 150

Both Sides of the Table

JANUARY 16, 2012

In the era of social networks, LinkedIn, Facebook messaging, Quora and email addresses that are easily guessable, it’s easy to think that maybe you should just approach a VC directly. These include building products, recruiting, managing your finances, marketing, selling, getting feedback from customers and … fund raising.

Develop 366

Develop Development Funding Venture Capital 366

Startup Professionals Musings

APRIL 27, 2014

Most importantly, it’s more about being a proactive leader who connects to customers and the team deeply, rather than a bright light that struggles to be seen amidst the glare of a million other bright lights. They exchange more emails, texts, and tweets every day. I’ve seen this all too often in my own work with startups.

Entrepreneur 107

Entrepreneur Tips Coach Product 107

Both Sides of the Table

MAY 1, 2010

They mostly understand your company, your customers, your competitors and your market but never as precisely as you do. And let’s be honest, other than money and coaching most VC’s add little value to your company strategy. But we barely get through all our email let alone log into online spreadsheets.

Startup 301

Startup Venture Capital Software Review Email 301

Both Sides of the Table

MARCH 28, 2010

And having frameworks is a useful way to standardize your customer studies so that highly intelligent, inexperienced young people can crank out PowerPoint slides with such authority and beautiful consistency. I come from a world that if the coach wasn’t yelling at you, it meant he didn’t care. I grew up and played sports all my life.

Startup 378

Startup Framework Slides Coach 378

Startup Professionals Musings

FEBRUARY 4, 2013

Most importantly, it’s more about being a proactive leader who connects to customers and the team deeply, rather than a bright light that struggles to be seen amidst the glare of a million other bright lights. They exchange more emails, texts, and tweets every day. I’ve seen this all too often in my own work with startups.

Entrepreneur 109

Entrepreneur Tips Coach Product 109

Both Sides of the Table

MAY 25, 2013

And Coach Campbell. I’ve heard directly from top executives that Jeff Bezos (in my opinion the most talented person in the tech industry) has received his fair share of VC coaching in the early years. Many don’t return my emails on time. Not according to my sources. It led to hiring Eric Schmidt. Many are late.

Venture Capital 374

Venture Capital Entrepreneur Invest Funding 374

InfoChachkie

SEPTEMBER 22, 2011

For instance, whenever someone at your venture saves your company money, send a company-wide email acknowledging their accomplishment. Although some of these emails will highlight relatively small savings, these communications will serve as a reminder that every member of the team should remain alert to identify money saving opportunities.

Startup 221

Startup Pricing Entrepreneur Email 221

Tech Zulu Event

JULY 24, 2012

We handle all the logistics and details, provide you with an entire schedule of customized activities, and make sure that your experience off-the-grid is everything you are looking for. In addition, we are also pretty flexible – so if the price is still to high for you, feel free to shoot us an email and we can figure something out.

Pricing 86

Pricing Coach Email Startup 86

Tech Zulu Event

MARCH 5, 2012

Tyler Crowley, of Sqweal, Launch, ThisWeekInStartups, Open Angel Forum, and Mahalo, stopped by to give a quick coaching session on pitch prep. Tyler has helped coach dozens of companies through pitching and presenting at Launch Conf and formerly TechCrunch 50. Sunday morning rolled around and it was down to crunch-time. What a SWLA.

Startup 66

Startup Mahalo Technical Review Idealab 66