socalTECH

JANUARY 7, 2019

During the holiday season, our tradition over the last few years has been to post reflections on the past year and some predictions for 2019 from Southern California's technology industry. Are there any technology innovations, gadgets, devices, software, that you found most interesting in 2018?

Technical Review 157

Technical Review Software Review Startup Coach 157

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

JULY 8, 2022

These authors reference real cases and real business leaders, based on their decades of experience in building companies and executive coaching. I offer here their summary of purposes and inspirations that have motivated existing business leaders, with insights from my own mentoring and coaching experience.

Technical Review 143

Technical Review Coach Mentor Customer 143

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

DECEMBER 5, 2014

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Technical Review 103

Technical Review Tips Marketing Entrepreneur 103

Berkonomics

MARCH 2, 2017

Flexibility: the context in which a business plan envisions the enterprise in its marketplace is constantly changing as new products and services challenge competitors to innovate and adapt. And many potential coaches out there have made mistakes in these processes at the expense of their employers or even their personal savings.

Coach 120

Coach Entrepreneur Press Ideas 120

socalTECH

AUGUST 8, 2012

Irvine-based Pivotshare , a new startup offering up a service to help content creators publish and monetize their video or audio via subscription or pay-per-view, said today that it has raised $1M in a Series A funding. The company was founded by Adam Mosam.

Content 182

Content Orange County Coach Media 182

Startup Professionals Musings

NOVEMBER 27, 2020

Successful entrepreneur leaders, including Bill Gates and Elon Musk , are noted for taking deep dives into new technologies, and reading new books every week, to stretch their minds, even though they already have a range of knowledge far beyond their peers. Spend more time coaching and mentoring your team.

Coach 144

Coach Customer Custom Entrepreneur 144

TechCrunch LA

OCTOBER 7, 2021

An edtech startup called Entity Academy — which provides women with training, in areas like data science and software development; mentoring; and ultimately job coaching — has raised $100 million on the heels of strong growth of its business, and an ambition to improve that ratio.

Mentor 297

Mentor Training Startup Course 297

socalTECH

DECEMBER 27, 2017

During the holiday season, our tradition over the last few years has been to post reflections on the past year and some predictions from Southern California's "movers and shakers" in the technology industry. Are there any technology innovations, gadgets, devices, software, that particularly caught your eye in 2017. READ MORE>>.

Press 193

Press Southern California Outsource Development Invest 193

Xconomy

JUNE 29, 2016

Reflexion Health, a San Diego startup founded in 2012 at the nonprofit West Health Institute, is moving to commercialize Vera, its physical rehabilitation system based on Microsoft Kinect’s motion tracking technology. The change has sparked a lot of interest in Reflexion and its Vera technology as a way to reduce rehab costs, Smith said.

Technology 74

Technology San Diego Funding Coach 74

Startup Professionals Musings

MAY 1, 2022

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Marketing 141

Marketing Startup Social Media Technical Review 141

SoCal Tech Calendar

OCTOBER 3, 2012

Medrano, who coaches global technology implementation projects at Deloitte Consulting, will share how the firm leveraged PMBOK framework to create a project and quality management method that reduces risk and increases service delivery consistency. 9, 2012, meeting of the Project Management Institute?s s Orange County Chapter.

PMI 113

PMI Orange County Framework Coach 113

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Defective products and services. Poor quality products and poor customer service are doubly deadly wastes. Every entrepreneur I know is short on resources, including time, money, and skills.

Startup 161

Startup Resource Training Entrepreneur 161

socalTECH

JANUARY 29, 2020

This week, Los Angeles-based Crosscut Ventures announced a brand new effort to provide health and wellness to the founders of companies it invests in, helping those founders with well being, mental health, stress management, coaching, and leadership development. Tell us about this new program? It's a comprehensive bucket.

Invest 113

Invest Framework Coach Startup 113

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Your people will expect more coaches than bosses.

Coach 95

Coach Technical Review Satisfaction Examples 95

socalTECH

DECEMBER 27, 2018

Editor's note: All this week, and into the start of next year, we'll be featuring reflections on 2018 from notable investors, entrepreneurs, and others from Southern California's technology community. Are there any technology innovations, gadgets, devices, software, that you found most interesting in 2018? Find her @annawbarber.

Startup 124

Startup Press Commerce Southern California 124

socalTECH

MAY 30, 2019

Richards--a serial entrepreneur who has been involved in a number of technology companies here, including NTI Group (sold to Blackboard), Internships.com, MP3.com, Robin Richards: We found that in career transition services, the vast majority of people were being left out. com, and Vivendi Universal Net USA, where he was also CEO.

Content 193

Content Social Network Coach Help 193

Startup Professionals Musings

DECEMBER 22, 2021

Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy. Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service.

Customer 114

Customer Custom Satisfaction Metrics 114

Berkonomics

MAY 16, 2019

There are five niches you can chose when defining your positioning strategy: price, quality, service, innovation, and elegance. Service is a remarkable differentiation. Innovation, technology, and early adapters. There are five strategic positioning areas for you to consider. That’s our subject this week.

Company 120

Company Companies Pricing Competition 120

Startup Professionals Musings

AUGUST 4, 2019

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Marketing 97

Marketing Entrepreneur Startup Technical Review 97

Startup Professionals Musings

JUNE 12, 2019

Traditionally, you just worried about the quality of the sales transaction (price, speed, service), but the “customer experience” now includes ease of pre-sale shopping, post-sale support, with a connected relationship throughout. Provide useful prompting to prevent future pain. Anticipate and meet customer needs not yet realized.

Customer 96

Customer Custom Coach Pricing 96

socalTECH

JUNE 10, 2009

Active Network , the San Diego-based operator of an online community for sports and recreational activities, revealed Tuesday that Active.com has been named the technology provider for iHoops. Active explained that, as technology provider, it will host and maintain iHoops.com, which is slated to launch in the fall.

Sites 100

Sites Web Activity San Diego 100

Startup Professionals Musings

FEBRUARY 24, 2021

For many, it’s hard to make the switch from that top-down order-giving culture, and it’s hard to find the time to recruit and coach the new team members you need to scale the business to success. We all need to be humble and recognize that what we need to know about technology and the market changes daily.

Startup 147

Startup Customer Custom Ideas 147

socalTECH

MARCH 10, 2009

Newport Beach-based CircleUp , publisher of an online group communications and payment service, revealed Tuesday that its technology is powering eteamz's money collection feature. Financial impact of the win with eteamz was not disclosed; CircleUp launched its online payment service last week. READ MORE>>.

Coach 100

Coach Web Sites Design 100

socalTECH

JANUARY 7, 2016

The idea is to have a partnership between Cedars-Sinai and Techstars, where we select ten healthcare startup companies focused on innovative technology and care delivery in healthcare. It's hard to get that kind of rapid feedback, guidance, coaching, and mentoring in such a short period of time elsewhere. Omkar Kulkarni: Good question.

Mentor 100

Mentor Startup Coach Ideas 100

socalTECH

JANUARY 7, 2016

The idea is to have a partnership between Cedars Sinai and Techstars, where we select ten healthcare startup companies focused on innovative technology and care delivery in healthcare. It's hard to get that kind of rapid feedback, guidance, coaching, and mentoring in such a short period of time elsewhere. Omkar Kulkarni: Good question.

Mentor 100

Mentor Startup Coach Ideas 100

Startup Professionals Musings

JANUARY 25, 2016

According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. The days of pushing new and marginal performers into customer service are gone. Provide coaching and mentoring as well as training.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

JUNE 22, 2020

More importantly, I believe that it should mean making a better life for others, through more jobs, technology innovation, or improving the environment. You don’t need permission from anyone, and you are less dependent on coaching and mentoring from the rare skilled and available people that most smart young founders depend upon.

Startup 129

Startup Entrepreneur Coach Mentor 129

Startup Professionals Musings

AUGUST 12, 2017

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Tips 75

Tips Marketing Technical Review Startup 75

LATechDigest

MAY 22, 2016

She is a well respected, globally renowned intuitive counselor and coach to high-level Politicians and CEOs, who has been helping her clients all around the world since 2001 with a 99.99% success rate. What are the hallmarks of your service? Is there anything else we need to know about you or the service?

Coach 76

Coach Startup Tool Entrepreneur 76

socalTECH

MARCH 28, 2019

I got started in investment banking, focused on helping medical companies buy technology companies, and then later in the enterprise space and in the cloud. If you look at the rise of enterprise technology here in LA, there's a great opportunity. I went to business school in between all of that. You can't be the best at everything.

Capital 162

Capital Entrepreneur Invest Artificial Inteligence 162

socalTECH

FEBRUARY 16, 2010

For our Insights and Opinions section today, we have a post from Frank Addante , CEO and founder of Rubicon Project , which provides online ad optimization technology to publishers. In short, I've had to go from playing "running back", to "quarterback" to now "coach." I run a very different company today than I did a year ago.

Coach 140

Coach Equity Entrepreneur Platform 140

Tech.Co

JULY 12, 2017

What you might not realize is that the adorable droid was the brain child of Sphero, a robotics and digital technology company and an alumni to the Disney Accelerator program. This corporate partnership has proven well for these startups in helping them launch their products and services into another galaxy. Epic Games.

Artificial Inteligence 108

Artificial Inteligence Startup Entertainment Press 108

Both Sides of the Table

MARCH 5, 2010

Thumbtack is marketplace for local services. Like TechCrunch50 winner RedBeacon they solve the problem of people looking for local services – plumbers, nannies, contractors, etc. – and provide a way to facilitate a match between vendor and person needing service. Watch this space. Ambitious goals.

Angel 254

Angel Technical Review Software Review Platform 254

Startup Professionals Musings

FEBRUARY 24, 2017

Most of the guidance you see for entrepreneurs is aimed at those who are selling a product (Apple, Tesla, Xiaomi), or selling a service (Uber, Airbnb, Snapchat). The challenges for making money and survival in these professional services worlds are different, maybe even tougher. Proactively build relationships with target clients.

Social Media 56

Social Media Pricing Technical Review Demand 56

SoCal CTO

MAY 21, 2013

A CTO is responsible for understanding the needs of the business, the product direction short and long-term, establishing the overall technical direction, building and managing the development team, and leading all aspects of technology development in a way that ultimately leads to the best outcome for the business. Technical Leader.

CTO Coach 219

CTO Coach Develop Development Startup 219