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GoCoin Adds Email, SMS Billing

socalTECH

Santa Monica-based GoCoin , the Bitcoin payment software developer headed by Steve Beauregard, said last week that it has added a new feature which lets merchants bill customers via email and SMS. GoCoin said the new feature makes it easier for merchants to accept digital currency payments from customers. READ MORE>>.

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Glossier just laid off one-third of its corporate employees, mostly in tech

TechCrunch LA

Glossier, the popular beauty brand led by former blogger Emily Weiss, let go of 80 of its corporate employees today, according to an internal email obtained by Modern Retail. E-commerce sales typically account for 80% of Glossier’s revenue, the Business of Fashion reported last July. .

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5 New Marketing Rules For Today’s Customer Generation

Startup Professionals Musings

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. Some call it a move from always “ hunting ” for new customers in the wild, to “gardening” or nurturing loyalty and value from the ones you already have.

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Newegg Adds Facebook Messenger For Customer Support

socalTECH

Los Angeles-based online technology retailer Newegg said Wednesday that it has begun using Facebook Messenger for its customer support efforts. According to Newegg, it has begun piloting the use of Facebook Messenger, in addition to its existing support for email, SMS text messaging, phone, and chat for its customers.

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Hollar No More, As Five Below Rebrands Site

socalTECH

Los Angeles-based, low-cost e-commerce products site Hollar is no more, and will be swallowed up by new owner Five Below , six months after the acquisition of Hollar by Five Below. Financial details of that deal were not disclosed by either of the companies. It's unclear how much of Hollar's operations remain in Los Angeles.

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Generative AI – The End of Empty Textboxes

TechEmpower

So instead, we fill it with a completely custom blurb, written just for him: Hello! Thanks to his custom blurb, instead of closing his browser and feeling inadequate for the rest of the day, Mark completes his bio and becomes a happy customer. Which means better conversions and happier customers.

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7 Grants For Black-Owned Businesses to Apply For in 2024

Tech.Co

In addition to the regular pressures of running a business in this climate, Black business owners have to contend with discriminatory lending practices from banking institutions and racial prejudices from buyers – with a recent report revealing that 76% of Black business owners claim they’ve experienced racism from a customer.

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