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53 Questions Developers Should Ask Innovators

TechEmpower

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. After all, that’s what tech innovation is all about. Who are the customers? What are some sites or companies in the same space? Do you have a custom algorithm or other technology?

Develop 520
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Tech Companies Are Hiring Staff… Then Rescinding the Offers

Tech.Co

A number of tech companies have made the headlines this week for hiring new members of staff, only to rescind such offers before they start. Get all the latest tech news straight to your inbox. Please fill in your email. A False Start. Sign up for Tech.co's newsletter today. Please fill in your name.

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How Much Information Should you Give VCs for Due Diligence?

Both Sides of the Table

When is it appropriate for a VC to call your customers? I have seen some entrepreneurs go into first meetings willing to share almost anything about their company. “We are sharing with you our list of key customers / biz dev partners. I specifically asked them not to call Salesforce.com – my largest customer.

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8 Ways To Ensure Customer Interactions Are Memorable

Startup Professionals Musings

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

Customer 147
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Customer Trust Is An Opportunity With A Huge Payback

Startup Professionals Musings

I know companies who collect sensitive data from consumers all the time, and still seem to keep a trusted image (Amazon.com, Ebay). Here are a few specifics on how to be part of the solution, without the costs, rather than part of the problem: Put a personal face and address on your site; don’t hide behind an “info” email address.

Customer 137
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Wow! Are your relationships important!

Berkonomics

Of course, the response depends upon lots of variables, including whether the company is in a fund-raising mode (in which case the CEO may be spending up to 80% of their time on this alone). How much time do you devote to each type of activity?

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Mommy Bloggers Review Service for Manufacturers of Kid and Family Products

Eric Greenspan

So, because I’m a dad, a customer service enthusiast, product evaluator and entrepreneur, I’ve decided to build a business around it. From strollers to high tech, I will distill the best products and services and offer them to the influential Mommy Blogger community for reviews, commentary and endorsements.