socalTECH

JULY 18, 2019

Santa Monica-based Cornerstone OnDemand , which provides cloud-based learning and talent management tools, has linked up with a sales training company, Sandler Training, on a new sales training subscription, the two said today. Financial details of the partnership were not announced. READ MORE>>.

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Cornerstone OnDemand Training Sales Santa Monica 113

Both Sides of the Table

DECEMBER 7, 2014

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. You can’t.

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Customer Custom Venture Capital Software Review 341

TechCrunch LA

OCTOBER 19, 2021

Locale, based in San Francisco, enables customers to order from dozens of businesses, including bakeries and restaurants, and get them delivered in one box for just a $5 delivery fee. In addition to San Francisco, the company is now operating in Los Angeles. Other investors include Goodwater Capital and Esas Ventures.

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Help Startup Los Angeles Customer 192

TechCrunch LA

AUGUST 9, 2022

Beauty may be in the eye of the beholder, but when it comes to getting ahold of an appointment for your hair or another treatment…that’s a different story: The bespoke nature of a lot of the work has meant that a large swathe of the professionals providing these services have stayed offline when it comes to interfacing with customers.

Help 195

Help Startup UCLA Tool 195

Both Sides of the Table

JUNE 23, 2013

Every sales organization with more than a handful of reps or that is across multiple offices or time zones would benefit from having a sales methodology. I’ve been writing a series on a simple methodology that we used at my first enterprise software company. This solves the customer question, “Why Buy Anything?”.

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Sales Customer Custom Examples 328

TechCrunch LA

MAY 3, 2022

The company Winters was working for sponsored her MBA to Harvard Business School, and it was there that she came up with the idea for Upgrade. “I The company, which raised $1.7 A hairstylist can help a woman feel better about themselves. .” She grew up in Houston and went on to attend Stanford and major in engineering.

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Tool Customer Custom Marketing 179

Both Sides of the Table

DECEMBER 17, 2013

One of the questions I’m most often asked by CEOs is how to hire sales people. I’ve also written extensively on sales and on which sales execs to hire and how to think about the different kinds of sales leaders. Clearly in an enterprise customer this is unlikely. Call high, and get passed down or; B.

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Sales Technical Review Organization Case Study 375

Startup Professionals Musings

MARCH 20, 2023

Instead, they need to validate a customer problem and real market need first. Don’t create solutions looking for a problem , since investors ignore these, and customers other than early adopters will be hard to find. I say again, customers buy solutions, not technology. Look for customer willingness and ability to pay.

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Customer Custom Social Media Technology 110

Startup Professionals Musings

JUNE 23, 2021

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

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Customer Custom Technical Review Metrics 147

socalTECH

SEPTEMBER 3, 2019

Our interview today is with Amos Schwartzfarb , the author of Sell More Faster: The Ultimate Sales Playbook for Start-Ups , which comes out tomorrow, Wednesday. We caught up with Amos to learn about his new book, and to gain some tips for startup entrepreneurs on how to figure out when you're actually ready to scale your sales team.

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Sales Startup Custom Development Framework 113

Startup Professionals Musings

SEPTEMBER 19, 2021

In fact, only 100 of the 10,000 multimillion-dollar consumer companies around the world can claim to be an “apostle brand” – one that inspires enduring trust, loyalty, and endorsement. The challenge of every startup is finding that balance between solving a real problem today, and giving customers the courage to make a leap forward.

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Company Companies Startup Customer 152

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114

Customer Custom Satisfaction Metrics 114

socalTECH

MARCH 14, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. What's the biggest lesson you've learned about retaining and keeping your customers using the subscription model?

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Customer Custom Conference Social Media 166

socalTECH

OCTOBER 6, 2020

Los Angeles-based J2 GLobal , which owns a diverse range of Internet information and services companies, announced this morning that it has acquired three more companies, and--unusually--also has divested one. Financial details of the acquisitions and sale were not announced by the company. READ MORE>>.

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Company Companies Acquisition Equity 100

Both Sides of the Table

JULY 9, 2013

This is final part of a series that describes a sales methodology for technology companies or frankly many other types of companies, too. We developed this at our first company and called it PUCCKA – the overall methodology is described here. Well think of it this way – you have your sales process.

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Customer Custom Marketing Newsletter 324

Berkonomics

JANUARY 9, 2020

One of your employees is approached by an employee of a customer or of a supplier, stating that “It sure would be great to work in your company.” And without a policy or sometimes without thinking, your employee responds with a “Let me help,” or worse yet, “I have a position open.”. I will never deal with your company again!”

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Customer Custom Innocal Email 156

Both Sides of the Table

JUNE 17, 2013

In my first enterprise software company we developed a methodology for sales that we called PUCCKA. Having a methodology instead of just going on random sales visits helped force a bit of rigor and honesty amongst team members about how well or not we thought we were doing. ” It’s a reason a company would buy.

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Sales Slides Startup Customer 367

socalTECH

APRIL 8, 2020

Irvine-based Digital Motors says it is offering up the ability to add online auotmotive sales in 24 hours to car dealerships, allowing any car dealership to turn their website into an online store. READ MORE>>.

Sales 113

Sales Tool Customer Custom 113

Startup Professionals Musings

JANUARY 11, 2020

They forget that adapting their company and themselves as their customers evolve is the key to long-term survival. Think of Blockbuster and Toys ‘R’ Us , both of whom missed customer changes and the move to online. Create an overt strategy to react to emerging customer trends. Remember when you were a startup?

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Customer Custom Examples IBM 143

socalTECH

JUNE 1, 2021

Playa Vista-based iLife, a startup which is developing tools to help life insurance agents set up their own, branded "digital insurance agency", has raised $4M in a seed funding round, according to the company. The company says it has reduced the thousands of dollars typically required to start an insurance agency, to only $99.

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Sales Seed Funding Startup Tool 113

socalTECH

JULY 24, 2014

Southern California has a growing number of companies in the customer relationship management area, including a fairly new company in the area, Pipeliner CRM (www.pipelinersales.com). We spoke with Nikolaus Kimla , the CEO of Pipeliner CRM, to learn more about the company, its move here, and its software.

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Sales Startup Software Customer 229

socalTECH

MAY 16, 2019

For our interview this morning, we caught up with Isaac Garcia , a serial entrepreneur who previously founded and sold his last company, Central Desktop, and now is working on a new startup, Sales Insider. What is Sales Insider? Isaac Garcia: Sales Insider is a talent marketplace for hiring software sales reps.

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Sales Startup Software Marketing 133

Both Sides of the Table

FEBRUARY 5, 2011

Specifically what is often not in the DNA of founders are sales skills. Nor do they exist in the investors of early-stage companies. The result is a lack of knowledge of the process and of sales people themselves. I had never had any sales training so everything we did for the first couple of years was instinctual.

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Sales Startup Pricing Customer 316

Both Sides of the Table

MARCH 21, 2013

help you integrate your product with other systems making it harder for your product to be replaced by competitors. deliver profitable revenue that while on gross margins of 50% vs. software at 85-95% it is still profits to help you cover fixed costs. Minimize Any Custom Work That Will Not Feed Back Into Your R&D.

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Software Review Software Services Company 321

Both Sides of the Table

OCTOBER 31, 2010

This is part of my ongoing Sales & Marketing Series. In the first part of this post I talked about how sales in a startup is often evangelical , requires as consultative sale and needs constant adjustments based on customer feedback. We had 4 or 5 sales reps that had been around since the early days.

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Sales Newsletter Technical Review Activity 286

socalTECH

OCTOBER 7, 2014

The company is focused on the enterprise software area. We spoke with Any Vogel , CEO of the company, to learn more about Colony Logic and its business. We''re finding that companies have many obsolete, legacy systems which they are using, rather than new solutions, which are essentially creating that flawed environment.

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Help Equity Startup Sales 226

Startup Professionals Musings

MARCH 14, 2022

I continue to believe that most of the data gathering in the real world, and on the Internet, is done by businesses to help you find what you want, protect you, and improve your experience, rather than invade your privacy or scam you. Make your company visible, reachable and responsive through social networks.

Custom 137

Custom Customer Technical Review Symantec 137

Both Sides of the Table

OCTOBER 12, 2010

A while back I wrote a bunch of posts on Sales & Marketing and have been meaning to get back to that theme for a while. Even if you don’t have “direct&# sales I would tell you that “everything is a sale&# including fund raising, hiring, getting press and doing business development. You learn by asking.

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Sales Startup Technical Review Customer 346

socalTECH

MAY 28, 2013

You put your price into our gauge, which has the colors red, yellow, and green to help guide consumers in making the most appropriate offers. That gauge helps make sure the offers that consumers place are realistic, for example, not offering $200 for a $2000 Canon camera. We take a commission on the sale, and everybody is happy.

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Pricing Product Help Sales 273

Both Sides of the Table

NOVEMBER 2, 2010

This is part of a series on sales & marketing. I previously covered how early phase sales teams should be “evangelical&# and consultative in nature. The first post on scaling sales dealt with “aiming&# your sales teams – making sure they were focused on the right opportunities.

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Sales Startup Training Pricing 289

socalTECH

DECEMBER 1, 2021

Santa Barbara-based Invoca, which develops artificial intelligence powered, sales conversation tools and call tracking products, says it is launching a certification program for its agency customers. The company said the new program is free.

Artificial Inteligence 113

Artificial Inteligence Santa Barbara Training Sales 113

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

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Customer Custom Services Conference 113

socalTECH

SEPTEMBER 13, 2013

If you''re a sales or business development professional, you probably use your own system for making sure to keep in touch with your contacts and customers on a regular basis. To change that, Nimble , the developer of the cloud-based contact management system, has begun rolling out a new feature to help automate that process.

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Sales Santa Monica Customer Custom 138

Startup Professionals Musings

DECEMBER 16, 2020

In my role as a mentor to aspiring entrepreneurs, I find that many of you have your most creative ideas for your company’s first big bang , but often get bogged down with details as the company grows. When Yvon Chouinard founded Patagonia with creative outdoor products, he pitched also a purpose of helping the environment.

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Company Companies Ideas Mentor 148

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users. READ MORE>>.

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Customer Custom Software Services 100

Berkonomics

MAY 16, 2019

There must be at least several companies out there right now positioning to compete with you. And although many positioning efforts cross the lines between these, great companies play to the strength of just one. Innovation certainly defines a number of companies catering to early adopters and the mass audiences that follow.

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Company Companies Pricing Competition 120

socalTECH

JULY 22, 2014

San Diego-based OneRoof Energy , the solar energy services financing and solar installation company led by David Field, said today that it has tied with "digital services" company Elevate. Accor ding to OneRoof Energy, the move will help extend OneRoof to a "substantial" customer base. READ MORE>>.

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Services Company Companies San Diego 147