socalTECH

FEBRUARY 21, 2019

Los Angeles-based customer experience and business process outsourcing provider TaskUs is expanding its executive team, saying this morning that it has named Robert Hayes as its new Chief Delivery Officer (CDO), and Curt Gooden as its new Chief Information Officer (CIO).

CIO 147

CIO Outsource Los Angeles Customer 147

socalTECH

SEPTEMBER 20, 2018

Los Angeles-based The/Studio , a startup offering up custom manufacturing of products through a worldwide network of apparel manufacturers, accessory makers, textile manufacturers, and many others, has raised $11M in a funding round. The company says it has offices in China, Romania, Philippines, Los Angeles and San Francisco.

Customer 113

Customer Custom Networking Los Angeles 113

socalTECH

NOVEMBER 18, 2019

Crowdstrike said the partnership will see Wipro offering up CrowdStrike's Falcon platform to its customers worldwide. Wipro provides information technology, consulting, and business process outsourcing. Financial details of the partnership were not announced. READ MORE>>.

Outsource Development 124

Outsource Development Outsource Platform Software 124

socalTECH

OCTOBER 15, 2018

said this morning that it is opening up a new, "customer care" center in Phoenix, where it hopes to hire 100, as an addition to its existing customer care operations center in Los Angeles. According to Wag, it plans to hire agents and managers in Phoenix to support its customers, walkers, and dog sitters. READ MORE>>.

Outsource 113

Outsource Los Angeles Customer Custom 113

socalTECH

AUGUST 9, 2018

Santa Monica-based business outsourcing service provider TaskUs , founded by Bryce Maddock and Jaspar Weir, said this morning that it has raised $250M in an investment round. The investment came from private equity investor Blackstone Group. According to TaskUs, the funding round values the company at $500M. READ MORE>>.

Outsource 100

Outsource Santa Monica Social Media Commerce 100

socalTECH

DECEMBER 15, 2020

San Diego-based outsourced healthcare R&D marketplace Scientist.com said this morning that it will acquire HealthEcnomics.com , which operates an online community of scientists and suppliers of heatlh economics and outcomes research. Financial details of the acquisition were not announced. READ MORE>>.

Outsource 113

Outsource Research San Diego Acquisition 113

socalTECH

APRIL 4, 2019

eTailPet lets pet stores create their own websites, post their catalog, accept orders for in store pickup or delivery, and more, offering up a number of templates, mobile optimization, and outsource customer support. The startup is led by Founder and CEO Bere Giannini.

Seed Funding 222

Seed Funding Funding Template Southern California 222

socalTECH

MAY 2, 2016

iQor , a provider of outsourced customer service and support, said Friday that it is planning to hire over 150 people in Simi Valley, as part of a major expansion. Petersberg, Florida--has over 35,000 employees across 18 countries offering up outsource business services. iQor--which is based in St. READ MORE>>.

Outsource 100

Outsource Customer Custom Media 100

socalTECH

JULY 1, 2016

Irvine-based business outsourcing provider Alorica said Thursday that it has acquired Expert Global Solutions, Inc. , a provider of outsourced, customer service and financial collections services. EGS was based in Plano, Texas. billion in 2016 revenues, with 48,000 employees in the U.S.,

Outsource 113

Outsource Acquisition Services Customer 113

socalTECH

APRIL 4, 2019

eTailPet lets pet stores create their own websites, post their catalog, accept orders for in store pickup or delivery, and more, offering up a number of templates, mobile optimization, and outsource customer support. The funding was led by Moonshots Capital. The startup is led by Founder and CEO Bere Giannini.

Seed Funding 154

Seed Funding Funding Template Southern California 154

socalTECH

NOVEMBER 24, 2020

Los Angeles-based Credit Key , a startup which helps e-commerce merchants offer up instant point-of-sale financing to customers, has raised $33.85M in its Series A funding. Tomich was previously founder of Onestop Internet, which provided outsourced handling of e-commerce for major brands. READ MORE>>.

Commerce 113

Commerce Outsource Los Angeles Sales 113

socalTECH

JANUARY 7, 2015

Irvine-based customer service outsourcing provider Alorica said Wednesday afternoon that it has paid $275M for the agent services businesses of West Corporation. alorica business process outsourcing west corporation merger acquisition customer service nearshoring offshoring' billion in revenues in 2015. READ MORE>>.

Offshore 100

Offshore Outsource Customer Custom 100

socalTECH

NOVEMBER 22, 2019

TaskUs recently reached 15,000 employees , by offering up a range of customer service and business process outsourcing services. The two received the Entrepreneur Of The Year 2019 Award in the Services category, one of only 11 categories awarded in the E&Y program.

Entrepreneur 124

Entrepreneur Southern California Outsource Santa Monica 124

socalTECH

JANUARY 24, 2019

Santa Monica-based business process outsourcing provider TaskUs , which provides customer service/experience, business processing, and other services to companies like Tinder, Hootsuite, and Mailchimp, has hit 15,000 employees, as it continues its rapid growth.

Outsource 113

Outsource Santa Monica Equity Services 113

socalTECH

AUGUST 23, 2018

Santa Monica-based business process outsourcing provider TaskUs says it is expanding its operations again, this time, in Albuquerque, New Mexico. According to TaskUs, it expects to create nearly 700 jobs in downtown Albuquerque, for a new Technical Operations and Customer Experience Center.

Southern California 100

Southern California Outsource Santa Monica Equity 100

socalTECH

JANUARY 23, 2018

Irvine-based Alorica , which provides business process and customer service outsourcing, said today that it has named Tania King as its new Chief Legal and Employee Experience Officer. King has been Chief Legal and Compliance Officer for Alorica for the company since January of last year.

Outsource 100

Outsource Customer Custom Services 100

socalTECH

JANUARY 12, 2015

Irvine-based outsourcing service provider Alorica said late Friday that it has named James Molloy as the company''s new Chief Financial Officer. Alorica offers up customer support and management outsourcing, and will have over 48,000 employees once its deal to acquire West Corporation closes. READ MORE>>.

Outsource 100

Outsource Services Customer Custom 100

socalTECH

MARCH 22, 2021

Support.com, a publicly led outsourcing company led by Los Angeles resident Lance Rosenzweig, who serves as President and Chief Executive Officer, says it has merged with a bitcoin mining company, Bitcoin Miner Greenidge Generation Holdings Inc. Support.com trades on the Nasdaq as SPRT.

Technical Review 113

Technical Review Company Companies Technical Support 113

socalTECH

MAY 24, 2018

Los Angeles-based TaskUs , which provides outsource customer support and back-end support services for many startups and other technology companies, has named Joe Buggy as its new Chief Operating Officer, the first for the company. TaskUs said that Buggy has more than 30 years of experience.

Outsource 113

Outsource Los Angeles Services Customer 113

socalTECH

DECEMBER 17, 2015

Santa Monica-based customer support outsourcing provider TaskUs --which is based in Santa Monica, but has a vast operation in the Philippines--said it has opened up a new office in Melbourne, Australia. Financial details of the deal with Nimble were not announced, but TaskUs said it will provide 24/7 customer support for the company.

Santa Monica 100

Santa Monica Outsource Customer Custom 100

socalTECH

JANUARY 20, 2016

Santa Monica-based TaskUs , the outsourcing firm founded by Jaspar Weir and Bryce Maddock, said today that it has just passed up 5,000 employees. The company--which had just over 1,000 employees in 2014, and started with a mere 5 employees in 2011--says it now has five outsourcing centers in the Philippines.

Outsource 100

Outsource Santa Monica Startup Equity 100

socalTECH

JULY 5, 2016

El Segundo-based Wyle , the provider of outsourced engineering and scientific services to the Federal Government, has completed its acquisition of fellow professional services provider KBR. The two companies said they willl combined under the brand "KBRwyle", and continue to service Wyle's existing customers.

El Segundo 124

El Segundo Outsource Acquisition Services 124

socalTECH

MARCH 23, 2018

San Diego-based Scientist.com , which operates an outsourced research marketplace, says it has received a data security certification this week. According to the company, it received the SOC 2 certification, which certifies that the company adheres to rigorous information security policies and procedures regarding customer data.

Outsource 100

Outsource San Diego Hollywood Research 100

socalTECH

SEPTEMBER 9, 2016

Santa Monica-based TaskUs , the fast growing provider of outsourced customer experience and back end services for online companies, said it has hired three new executives on Thursday, to help it with its growth efforts.

Outsource 100

Outsource Santa Monica Yahoo Sales 100

socalTECH

JULY 31, 2013

According to the companies, WebMetro will become part of TeleTech''s Customer Growth Services division, Revana. TeleTech is a large provier of customer service outsourcing to companies. San Dimas-based WebMetro , a search marketing and digital marketing agency, has been acquired by TeleTech Holdings , the two said today.

San Dimas 147

San Dimas Outsource Acquisition Marketing 147

socalTECH

SEPTEMBER 10, 2013

The company--which makes software to digitize, scan, and manage all kinds of paperwork--says it now has more than 20,000 customers in banking, insurance, government, healthcare, business process outsourcing and other markets. million mortgages--or approximately 375 million pages--in the U.S. READ MORE>>.

Outsource Development 138

Outsource Development Outsource Mobile Software 138

socalTECH

AUGUST 7, 2014

Bryce Maddock: TaskUs is the best provider in the world of customer care and back office services for emerging growth companies. Customer care, obviously, is emails, phone calls, and customer service back office services. Bryce Maddock: We''re fortunate enough to work with a vast majority of today''s most successful startups.

Startup 231

Startup Technology Outsource Santa Monica 231

socalTECH

JANUARY 12, 2010

Simi Valley-based Xavient Information Systems , a provider of IT outsourcing services, and Virginia-based Vision360 , a provider of custom software development, testing, and other services for the telecommunications industry, said today that they are in a definitive merger agreement, where Xavient will acquired Vision360.

Outsource Development 133

Outsource Development Outsource Custom Software Development Acquisition 133

socalTECH

DECEMBER 1, 2015

Santa Monica-based Cornerstone OnDemand , the provider of cloud-based talent management software for the enterprise, and human resources management outsourcer ADP , said today that they have expanded an existing strategic alliance between the companies to target small businesses. Financial details of the strategic alliance were not announced.

Cornerstone OnDemand 100

Cornerstone OnDemand Santa Monica Outsource Resource 100

socalTECH

APRIL 21, 2015

Irvine-based medical practice management software developer Kareo , led by Dan Rodrigues, said Tuesday that it has launched the next generation of its cloud-based software for outsourced billing. Pricing on the new product was not announced.

Software 100

Software Outsource Development Outsource Software Development 100

socalTECH

OCTOBER 15, 2015

Los Angeles-baesd Onestop Internet , which provides outsourced fulfillment and technology for brands and their e-commerce efforts, said Wednesday that it has named Denise Wallen-Grant as its new Vice President of Planning, Merchandising, and Allocation. Onestop Internet is backed by Bessemer Ventures and Fund Capital USA. READ MORE>>.

Commerce 100

Commerce Outsource Los Angeles Design 100

socalTECH

JULY 28, 2009

CaseStack provides outsourced, supply chain management for manufacturers, handling shipping and logistics for consumer product goods. Tags: casestack third party logistics outsourcing consumer good grocery. The firm, which just hit its 10-year anniversary, is headed by Dan Sanker. READ MORE>>.

Outsource 100

Outsource Santa Monica Report Product 100

socalTECH

MARCH 5, 2014

So, how do you help ease enterprise customers into the cloud--or at least, help them use cloud technology to help them with their business goals? It''s all custom, technology agnostic, and very flexible. Companies were saying--we want to outsource these kinds of things, because they''re not our core competency.

Cloud Computing 217

Cloud Computing Outsource Development Outsource Startup 217

socalTECH

DECEMBER 12, 2014

We provide a turnkey, back end, managed service offering for brands and retailers on an outsourced basis. We do everything from picking, packing, and shipping to customer service, fulfillment, and providing the technology that powers the e-commerce site, online marketing, creative design, and digital imaging and photography.

Commerce 203

Commerce Venture Capital Internet Brands Startup 203

socalTECH

FEBRUARY 2, 2009

Radianta provides custom software development in the customer relationship management and related areas. Wave Technology Solutions Group provides IT consulting, business process outsourcing, and other products to corporations, government agencies, and municipalities. Radianta is also based in Irvine.

Technology 100

Technology Outsource Development Outsource Custom Software Development 100

socalTECH

DECEMBER 28, 2017

We are seeing SaaS companies more and more are competing against other SaaS companies and experiencing more churn, price resistance and customer demand for customization. This is the natural maturation in these segments.

Capital 124

Capital Southern California SaaS SoCal 124

socalTECH

AUGUST 13, 2009

The firm said that it has partnered with Talent2, a talent management and HR outsourcing firm headquartered in Australia. Johnson & Johnson Pacific, Unisys, QBE Insurance and Telstra, as customers. The firm will resell Cornerstone OnDemand's SaaS products in Australia, New Zealand, Singapore, Hong Kong, and Japan. READ MORE>>.

Cornerstone OnDemand 100

Cornerstone OnDemand SaaS Outsource Development Santa Monica 100